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ServerGateway Casinos & Entertainment Ltd.Kamloops, BC
A property of: Gateway Casinos & Entertainment Ltd.Posted 3 weeks ago

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Job Description

Position at Cascades Casino

Job Type: Part Time/Casual

The Gateway to Your Future

Do you like chatting and interacting with guests? Know how to have fun on the job, work well under pressure, juggle multiple demands in a team setting? If you like the flexibility of working evenings and weekends, in a fast-paced dining room. Put yourself in the heart of the action.

Gateway is seeking a dynamic, outgoing and energetic Server who loves to create buzz and excitement, as well as provide an outstanding and personalized guest experience. As a Lounge Server, you will increase guest loyalty by building a client network and promoting events and products. You can manage the needs of guests with a smile, bring stellar listening skills and create a warm, comfortable dining experience guests will remember. While you do that, we provide you with an excellent benefits package and competitive wages at a national company with more than 26 locations throughout Canada.

We Provide

• Full benefits package for full-time employees

• Retirement savings plan

• Exciting, supportive and fun work environment

• Family and friends discounts on travel, tech, food, beverage and fitness

• Development and paid training opportunities

Key Responsibilities

• Maintains and demonstrates expert knowledge of products, events and promotions.

• Takes orders, expedites and serves food and beverages accurately within time guidelines.

• Participates in promotional activities including social media, events and photo sessions.

• Introduces or presents live entertainment as required.

What You Bring

• Two years or more experience in a similar high-volume restaurant (casual dining) environment.

• Cash handling experience using POS system or cashier register.

• Tourism, promotion, marketing, entertainment or event training experience preferred.

• Serving It Right (BC)/ Proserve (Alberta) certificate/ Smart Serve (Ontario)

• World Host / Super Host certificate or other similar customer service programs preferred.

• Proven selling, marketing, and service skills in a dining, retail, or promotions environment.

• Food Safe Level 1 certificate.

• Effective public speaking skills and presence.

• Ability to carry up to 30 pounds, specifically a fully loaded serving tray.

• Knowledge of specialty food and beverage items.

• Successful In-house testing on knowledge of specialty food and beverage items.

• Successful In-house testing on service delivery and promotional ability.

Why Work With Us?

Gateway celebrates and empowers our team members, who make it all possible. A career at Gateway means working with great people, being recognized for your unique contribution and career advancement opportunities across our 27 locations. Our employees thrive with ongoing training and leadership programs while working in a dynamic and fun environment. See for yourself what it's like to be on a team that values your vision, skill and energy.

Get to Know Gateway

Gateway Casinos & Entertainment Limited ("Gateway") is one of the largest and most diversified gaming and entertainment companies in Canada. Across its 27 gaming properties in British Columbia, Ontario and Edmonton, Alberta, Gateway currently employs approximately 8,648 people and boasts approximately 448 table games (including 49 poker tables), 13,887 slots, 85 restaurants and bars and 561 hotel rooms. Gateway is the service provider for the Central, Southwest and North gaming Bundles in Ontario, which includes 11 properties in their portfolio. A multi-pronged growth strategy has seen Gateway diversify and expand its product offering, including developing proprietary casino and restaurant brands, dramatically improving the gaming customer experience while attracting new customers. Some of Gateway's proprietary brands include Match Eatery & Public House, Atlas Steak + Fish and the new Halley's Club. In 2017, Gateway celebrated 25 years in the business of gaming and entertainment in Canada. The Gateway to Your Future starts with us.

Further information is available at

Apply Now!

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Gateway is a proud equal opportunity employer and dedicates itself to Respect, Integrity, Team-Work and Exceptional Customer Service. We are committed to providing an inclusive and barrier free candidate experience and work environment. If you require accommodation at any point during the recruitment and selection process, please let us know.

Job Requirements

[see description]

Job Details

Entry level


Customer Service


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Gateway Casinos & Entertainment Ltd.
Gateway Casinos & Entertainment Limited (“GCEL”) is one of the largest
and most diversified gaming and entertainment companies in Canada
with 25 gaming properties in British Columbia and Ontario show more
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Address4331 Dominion Street, Burnaby, BC, V5G 3E3 View map
Property typeOther 

Culture (6)

Career GrowthIn the last year, over 350 employees were promoted to a leadership role. We invest in the careers of our employees enabling them to reach their full potential. Employees have access to learning courses, committees and groups and we always offer career advancement opportunities across all our properties. Through on-the-job experiences, job rotations and training and development programs, employees can gain the relevant skills, competencies and career experiences to accelerate their development.
Children’s Wish Heroes ChallengeFor the second year in a row Gateway Casinos properties across Canada have participated in the Children’s Wish Heroes Challenge. The Heroes Challenge is a fun team-building fundraising event where teams raise funds to grant the wish of a child diagnosed with a life-threatening illness. Through the amazing efforts of staff, management, and customers the four Gateway teams have surpassed last year’s total by more than $17,000. Collectively, we have raised $78,282.73! Making Gateway Casinos the to
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Gateway Awards 2019The Gateway Awards 2019 was celebrated at Coast Hotel and Convention Centre in Langley, BC to acknowledge all nominees. It was a wonderful evening that included a red carpet reception and a 5-course menu. Each Gateway operating area has an employee recognition program, where the Management Leadership Team identify an ‘Employee of the Month’ from a pool of peer nominated employees to recognize the individual employee whose consistent performance most represented the company values of Respect, I
#MyGatewayLife | Now HiringGateway is growing! We are building high-performing workplaces in partnership with our talented employees and management teams. A career at Gateway means learning and development, great people and a great atmosphere. Our employees thrive with ongoing training and leadership programs all while working in an engaging and fun environment. Join us today!
CommunityGateway Casinos & Entertainment has the privilege of operating in cities and towns across Canada. As a company, we gain so much from each of these communities and believe it is our responsibility to give back, pitch in and provide support to those causes that matter most to our neighbours. Gateway strongly believes in offering not just our resources, but also our time, our know-how and our properties in supporting local efforts in the communities where we operate.
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