Property
Senior Sales ManagerCourtyard New York ManhattanNew York, NY
A property of: HEI Hotels & Resorts
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Job Description

Overview

Assist the Director of Sales by reaching the agreed upon business travel revenue goals, in particular by soliciting national accounts.
Responsibilities

  • Solicit new and existing accounts to meet/exceed business travel revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.
  • Advanced level of producing business transient revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating and closing sales.
  • Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current and potential clients.
  • Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments' participation in servicing accounts
  • Prepare information for, meet with and entertain clients as deemed appropriate by potential business from that account.
  • Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.
  • Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings as required.
  • Attend trade shows, community events and industry meetings.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job related duties as assigned.

About Us

At Courtyard Manhattan Midtown East we are committed to provide gracious and outstanding service, by creating the most positive and rewarding environment possible through empowered associates. Our culture is designed to assist our guest and make them feel like their home away from home. The Courtyard Manhattan Midtown East is at a perfect location to visit the sights and sounds of the Big Apple and just steps from iconic destinations including St. Patrick's Cathedral and the Central Park Zoo. We look for dynamic people who are excited to join our team and can't wait to learn more about you!

Job Requirements

Qualifications

  • Bachelor's degree preferred.
  • 3+ years of past sales experience preferred.
  • Hotel experience preferred.
  • Advanced knowledge of market trends, competition and key customers of the hotel.
  • Must have experience in business travel at a similar size and quality hotel.
  • Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi. Advanced knowledge of sales skills, revenue management, training, and motivation of peers.
  • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Job Details

Senior level
Full-time

About this location

class:
Midscale
room Count:
51-100
location Type:
Urban

Values

Customer Service
Integrity
Passion
Responsibility
Transparency
Value Creation

Perks

401(K)
401(K) Matching
Company Discounts
Dental Benefits
Disability Insurance
Health Insurance Benefits
Life Insurance
Paid Holidays
Paid Time Off
Tuition Reimbursement
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Courtyard New York Manhattan
Courtyard New York Manhattanshow more
Address866 Third Avenue, New York, NY, 10022 View map
Property typeHotel 
classMidscale 
room Count51-100 
location TypeUrban 

People (9)

Marcus HarrisExecutive Vice President of Hotel FinanceMarcus Harris joined HEI over 17 years ago as a property Director of Finance. He has grown his career with our organization into a number of roles and now oversees all of the Financial activity for the hotels within our portfolio. Prior to his time with HEI, Marcus spent several years with Starwood Hotels and Resorts. Education and Affiliations: BS, Accounting, DeVry University
Rachel MonizExecutive Vice President of OperationsRachel Moniz has worked with HEI for over 10 years in a variety of different roles. She first joined the organization as the General Manager of the famed The Liberty Hotel. Her passion for the people and the industry allowed her to quickly grow with HEI and she has since taken on positions such as Regional Vice President of Operations and Group Vice President of Independent Brands and Food & Beverage prior to being named as Executive Vice President of Operations. Prior to her time with HEI, Rachel spent her career in different operational roles throughout luxury and lifestyle hotels such as the Ivy Hotel, W San Diego and the St. Regis Aspen. Rachel is involved with a variety of local Boston charities, including the Massachusetts Society for the Prevention of Cruelty to Animals, Project Bread's Walk for Hunger, and the Boston Esplanade Community Clean-Up. Education, Affiliations, Distinctions B.A, Wheelock College
Dan WalworthExecutive Vice President and Chief Compliance OfficerDan has spent nearly 20 years developing and implementing innovative processes, tools, and systems across multiple industries, including financial services, healthcare, software development, wireless technologies, and ultimately hospitality, where he has worked for the past decade. Dan joined HEI as Vice President of Operational Planning and through his success was later promoted to Senior Vice President of Operations. Most recently he became HEI's Executive Vice President and Chief Compliance Officer. Education and Affiliations MBA, Kellogg School of Management, Northwestern University BS, Applied Mathematics, Yale University
Nigel HurstExecutive Vice President of Human ResourcesNigel Hurst is responsible for all Human Resource activities for HEI's growing workforce of over 10,000 people, including recruitment, talent development, leadership development, employee relations, performance management, compensation and benefits. Nigel joined HEI in 2006 from Unilever, North America, where he was Senior Vice President, Human Resources and a member of the company's five-person overall management committee. He played a key role in the integration of Lever Brothers, Chesebrough Ponds and Helene Curtis into a single business unit with a common mission and shared values. Formerly, Nigel was senior vice president of Unilever, East Asia Pacific, where he oversaw human resource activities for the company's fastest growing region, with more than $2 billion annual revenues. Education and Affiliations BA, Business Studies, Coventry University, UK
Clark HanrattiePartner & Chief Financial OfficerClark Hanrattie is responsible for refining the firm’s investment strategies, managing the acquisition/disposition process and fund financial/tax reporting, monitoring economic and industry conditions, and overseeing the firm’s capital markets, investor relations and asset management functions. Prior to joining HEI in February 2004, Clark was a partner at Olympus Real Estate Partners, the real estate-affiliate of LBO-firm Hicks, Muse, Tate & Furst, which acquired approximately $5 billion in assets from 1994 to 2003 through three discretionary real estate funds representing nearly $1.7 billion in equity commitments. During his ten year association with Olympus, Clark rose from associate to partner/investment committee member, and was responsible for the firm’s hotel investment activities from 1999 to 2004. Clark either led, or was actively involved in, the acquisition of 63 hotels and resorts, covering approximately $1.35 billion in transaction value. Prior to Olympus, Clark was with Montford Companies, a private real estate concern based in Dallas. Education, Affiliations, Distinctions BS, Texas A&M University Member, the Hotel Development Council of the Urban Land Institute and the New York Hospitality Council
Ted DarnallCEO of HEI Hotels and Resorts Lodging and Technical Services CompanyTed Darnall is responsible for guidance and growth of HEI's property operations, asset management and design and construction divisions. A 30-year veteran of the hospitality industry and widely recognized as one of the top hotel operators in the industry, Ted has held executive positions with Starwood, Interstate, and Marriott. Ted's industry recognition is garnered from his innovative initiatives, performance-driven, results-oriented focus, and motivational leadership. Prior to joining HEI in 2006, Ted was with Starwood for 10 years where he held various executive positions which included Chief Operating Officer of Starwood Lodging Corporation, President of North America Operations, and President of Starwood Real Estate Group. Prior to Starwood, Ted was with Interstate Hotels for over 14 years, reaching the position of Senior Vice President, Operations. Darnall began his hospitality career with Marriott Corporation, where he held a number of management positions.
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HEI Hotels & Resorts