The Hiltons of Chicago Complex islooking for an experienced Senior Business Travel Sales Manager to join our Team. The ideal candidate will be a great communicator, able to convey a business plan and strategy with complexed hotel sales experience. This role will be based in The Palmer House and will travel between the nine hotels as needed. We are a high profile, high revenue generating, FUN, passionate Team.
1+ year hotel sales experience
1+ year of Business Travel Sales Experience
Excellent Communication Skills both verbal and written
Traveling between properties and meeting prospective customers in person
1+ year experience soliciting new business
Attending trade shows and Sales Blitzes
Experience working with Hotelligence
Local to Chicago area
Full-Service hotel experience
Analytical, strategic thinker
What Will I Be Doing?
Increase qualified BTS sales volume by developing key relationships with new BTS accounts, and growing production with assigned existing accounts across the group of hotels represented.
20% Develop new BTS accounts via research and connections excluding key national accounts.
20% Negotiate and execute contracts for Volume Accounts
15% Qualify prospects for the Complexed group of hotels
15% Prepare and present proposals and/or contracts to prospective customers
10% Develop and execute on-site and field presentations to prospective clients
10% Engage in outside sales activities to discuss business opportunities and entertain customers
5% Participate in industry related organizations and the local community to develop business
5 % Attend departmental meetings and other scheduled meetings to support business
In addition to performing the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the requirements of the company.
• Communicate clearly and accurately (verbally or non-verbally) in a pleasant manner.
• Show competence by completing job responsibilities effectively and efficiently.
• Demonstrate an ability to follow a prescribed sequence of service with each encounter.
• Take initiative, be willing to assume responsibility for exceeding guests' expectations.
PROPERTY DETAILS -Proudly Representing: Hilton Chicago, The Drake, Waldorf Astoria Chicago, Conrad Chicago, Embassy Suites Downtown Magnificent Mile, DoubleTree Downtown Magnificent Mile, Hilton Chicago O'Hare, Hilton Rosemount, The Palmer House .
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
What will it be like to work for Hilton?
- Customer Focus
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!