Security OfficerHilton Charlotte UptownCharlotte, NC
A property of: Stanford Hotels CorporationPosted 1 week ago

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Job Description

Are you ready to be a part of the excitement in Uptown Charlotte? If so, the Hilton Charlotte Uptown is the place for you!

The Hilton Charlotte Hilton is an upscale full-service property featuring 400 state of the art guestrooms and 35,000 ft. of banquet space in the heart of Uptown Charlotte. At the Hilton Charlotte Uptown, team members enjoy a fun and caring environment where individual contributions are valued and celebrated every day. We are currently looking for a Security Officer to join our team!

Security team members are an integral part of delivering our Hilton guest service as they assist our guests in a variety of ways during their stay. Main responsibilities of the Security Officer role include patrol of the hotel, assist with situations related to safety of hotel guests, assisting with door lock access, coordinate expedient response to emergency conditions such as fire alarms or any other safety and security situations in a calm and professional manner. Respond to any incidents regarding the security and safety of hotel guests, team members, patrons and property. The Security Officer will assist with guest services that may include delivery of packages, luggage, wheelchairs and/or other needed equipment. The Security Officer will respond to incoming calls and respond in a prompt manner. The Security Officer will observe and monitor hotel camera system as well as the life safety fire system installed at the property.

Available shifts include variety of day/night and weekend shifts. Available Security positions includes blend of 1st and 2nd shifts. First shift coverage is typically during 7am-3pm, 2nd shift coverage is 3pm-11pm. Overnight shift is also available from 11pm-7am if candidate is available for those shifts.

  • Required ability to use computers to complete shift reports
  • Excellent interpersonal & communication skills
  • Ability to address guest needs and exceed guest expectations

All full-time positions are Hilton Charlotte Uptown include a wide variety of benefits. Benefits include Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance & 401K plan. Team members also enjoy the GO Hilton Travel Discount program that offers discounted hotel stays at hotels in the Hilton family of hotels in the United States as well as at international destinations.

EOE M/F/Disabled/Veterans

Hilton Charlotte Uptown is an equal employment/affirmative action employer. If you need accommodation for any part of the application process because of medical condition or disability, please send an email to tracey.milcarek@hiltoncharlotteuptown.com or call 704 331-4311 to let us know the nature of your request.

Job Requirements

Behaviors

Team Player: Works well as a member of a group
Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Education

High School or better.

Skills

Multi-Tasking Some Knowledge
Decision Making Some Knowledge
Customer Service Intermediate
ONQ Novice

Experience

Prior customer service experience is preferred.

Job Details

Entry level
Full-time

About this location

class:
Upscale
room Count:
251-500
location Type:
Urban

Values

Customer Focus
Customer Service
Teamwork
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Hilton Charlotte Uptown
When in Charlotte, North Carolina, there's no better place to be than at
our Award-Winning AAA Four Diamond hotel, Hilton Charlotte Center
City. Our Uptown Charlotte hotel is located in the heart of thshow more
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Address222 East 3rd Street, Charlotte, NC, 28202 View map
Property typeHotel 
classUpscale 
room Count251-500 
location TypeUrban 

Culture (1)

Our passion is our people.Our people are the spirit of our company and our greatest strength. Our goal is to represent the community around us. We embrace inclusivity and celebrate diversity. We support our differences and what makes each of us unique. We are committed to inclusive hiring practices, company policies and a diverse workplace where everyone feels represented.
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This property is managed by
Stanford Hotels Corporation