Sales ManagerHampton Inn & Suites Austin-AirportAustin, TX
A property of: American Liberty Hospitality
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Job Description

Sales Manager
Hampton Inn & Suites Austin-Airport

The Hampton Inn & Suites Austin-Airport is one of the 20+ properties developed and managed by Houston-based American Liberty Hospitality, Inc. ( Salary is commiserate to the experience of the individual. Bonus and commissions are calculated based on individual Letter of Employment and quarterly.

The Sales Manager is responsible for managing all daily hotel sales operations to achieve planned goals for revenue  Financial management skills are critical to the success of each of our managers. Our Sales Managers are also responsible to support the General Manager in building, training and mentoring a team of employees who strive to deliver superior customer care to each and every guest.

  • Hotel sales experience required
  • Must meet outside/inside sales quota weekly
  • Be able to develop lasting client relationships with local companies
  • Participate and network in local community
  • Complete weekly sales report and other booking/sales paced reporting documents
  • Be able to set and attain short-term and long-term goals. Some Travel required          


Job Requirements

 Sales Manager Requirements

Sales Manager candidates must have the following skills and experience:

~2+ years of sales experience preferred, knowledge of local area a plus!
~Hands-on professional with a passion to motivate and a willingness to personally demonstrate a successful method of selling beyond goals and expectations
~Have knowledge and experience in developing marketing and action plans annually
~Extensive experience in managing the daily operations, directing the effort, executing and exceeding weekly sales call goals, calls, hotel site tours and cold calls goals
~Effective communication skills to establish strong customer relationships and repeat business
~Managing the sales effort through forecasting, budgeting and yield management to achieve and exceed top line goals
~Drive revenues through new business opportunities and develop a strong customer base
~Pro-active sales approach to meet the hotels revenue goals
~Professional and effective written correspondence, proposals, bids and follow-up must be demonstrated
~Creativity, enthusiasm, passion and drive are required to be successful in this position
~Hampton or Hilton sales experience a PLUS

Job Details

Mid level

About this location

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Consumer Focus
Personal Growth
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Hampton Inn & Suites Austin-Airport
Find us off Highway 183, two miles from Austin-Bergstrom International
Airport – our 24-hour shuttle has you covered. Circuit of the Americas
and The University of Texas at Austin are 14 minutes more
show more
Address7712 East Riverside Drive, Austin, TX, 78744 View map
Property typeHotel 
room Count101-250 
location TypeAirport 

People (6)

CHRISTINE HSUIVICE PRESIDENT OF REVENUE MANAGEMENTChristine’s career began with American Liberty at the Hilton Garden Inn Galleria where she progressed through the responsibilities in Operations. Prior to joining Hilton World wide’s Revenue Management Consolidated Center (RMCC) in Dallas, TX, Christine earned a dual Master’s in Hospitality and Business Administration from the University of Houston. During her tenure with the RMCC, Christine mentored a team of analysts to ensure the successful implementation of revenue strategies for a collection of properties in the North American region. She determined her skillset would translate into other businesses, ultimately transitioning into a career in the energy sector back in Houston. She successfully completed 2 midstream projects for Williams and decided to focus on her passion – Revenue Management. Christine is currently the Vice President of Revenue Management where she is responsible for driving market share and revenue for the entire ALH portfolio.
STEVE SCOTTCORPORATE DIRECTOR OF SALES AND MARKETINGSteve Scott joined ALH in 2018 with over 35 years of hospitality experience. His positions have led him to Phoenix, Houston, Dallas and Kansas City with Hilton, Starwood, Marriott and Independent brands. Over the years, Steve has tackled properties with up to 750 rooms, task force assignments in North Carolina and California, as well as been on multiple hotel opening teams. Those foundational years, plus his regional roles with multi state responsibility have prepared him for his position as Corporate Director of Sales & Marketing. In this critical position, Steve is accountable for all Sales & Marketing teams and results portfolio wide, along with hiring and developing sales talent. In his free time, Steve loves travel, NFL football and spending time with his wife, kids and grandkids.
SCOTT AUSTINSENIOR VICE PRESIDENT OF OPERATIONSScott Austin, SVP of Operations, joined American Liberty Hospitality in July 2011 as General Manager of the Embassy Suites Houston Downtown. He has over 20 years multi-brand managerial experience in his role in which he is responsible for all aspects of hotel operations. He led the Embassy Suites to the forefront of the brand, receiving the coveted Hilton Connie Award twice as the top Embassy Suites Hotel in the world and recipient of Hilton’s highest individual honor for 2015 as a CEO Light & Warmth Award winner. Scott is an Executive Committee Member of the GHCVB Board and also a member of the Embassy Suite’s Circle of Leadership Team. In addition to his work with the GHCVB, he partners with Special Olympics of Texas for the Over the Edge annual fundraiser benefitting athletes across Texas and specifically Houston. Prior to joining American Liberty Hospitality, Mr. Austin held General Manager roles in New York, Orlando, and Houston. Scott studied Finance at McNeese State University and Hospitality Administration at Robert Morris University in Pittsburgh, PA. He along with his family have made Houston their home.
PAUL MCDONALDCHIEF FINANCIAL OFFICERAs CFO for American Liberty Hospitality, Mr. McDonald oversees accounting and financial operations for all hospitality projects owned and/or managed by ALH. Paul is a career Hospitality Executive with over 35 years of experience in all aspects of Hospitality Operations, Hotel Asset Management, Finance, and Accounting. Mr. McDonald was most recently with Starwood Hotels and Resorts Worldwide, where he served for over 22 years. As Vice President, Owner Services he oversaw Starwood’s portfolio of Joint Venture Hotels, and worked directly with Owners of Starwood’s North America managed hotel portfolio. Prior to his role in Owner Services, he served Starwood in various Corporate and Operational roles including VP-Real Estate Investment Management and Regional Director of Finance. Paul holds a Master’s Degree in Business Administration/Finance from the University of Houston and a bachelor’s degree from the State College of New Jersey. He completed additional studies in Asset Management from Cornell University and is an active member of Hospitality Financial and Technology Professionals (HFTP).
NICK MASSAD, JR.PRESIDENT & CEOAfter graduation from the Conrad N. Hilton College of Hotel and Restaurant Management at the University of Houston in 1973, Nick Massad joined American Liberty Hospitality as Food & Beverage Director at a Sheraton Hotel located in Dallas, Texas. He later served as General Manager of that hotel, as well as several of the company’s other hotels, before becoming its first President in 1983. He, along with his wife Vicki, purchased ALH in 1990, and Mr. Massad has since served as the company’s Chief Executive Officer. Mr. Massad has held the position of Board Chairman of the Hotel and Lodging Association of Greater Houston and of the Greater Houston Convention and Visitors Bureau. He is presently a member of the Dean’s Industry Advisory Board and of the Eric’s Club Board of the Conrad N. Hilton College of Hotel and Restaurant Management at the University of Houston and has also served as its Alumni Association President. Mr. Massad has also served on the franchisee councils of IHG and Starwood Hotels and is a preferred developer of various Hilton brands. He has received major industry awards including the 2016 Lifetime Achievement Award from Hilton Hotels Worldwide for his achievements as a Hilton partner and developer over the last two decades. Mr. Massad also received his Honorary Doctorate Degree from the University of Houston in 2012 for his industry success and for his many years of support and service to the school he attended and loves so much. In 2007 as a way to give back, the Massad family funded the rebuilding of the new library and archives of the Conrad N. Hilton College at the University of Houston. The project is known as the Massad Family Library and Hospitality Industry Archives, and is a source of great joy to all Hilton College students.

Culture (4)

American Liberty HospitalityAbout Us
OVER THE EDGEFor many years our Embassy Suites Houston Downtown has hosted Over the Edge, an event to raise money for Special Olympics of Texas. Each year this thrilling event’s participants repel down the 19 story hotel tower and collect nearly $200,000 for the non-profit group which supports over 50,000 athletes in Texas. In 2015, mother-daughter team Vicki Massad and Taylor Tritt took the challenge and went Over the Edge!
ADMIRAL HOSPITALITY SCHOLARSAdmiral Hospitality Scholars ("AHS") is a unique initiative created to provide an exceptional opportunity for a select group of Houston ISD high school students to launch a pathway to an exciting career in hospitality. The program was inspired by NBA Hall of Famer and philanthropist David Robinson who has used his sports and business careers as a platform to improve education. The program provides students with a meaningful hands on experience at local American Liberty Hospitality hotels.
MASSAD FAMILY LIBRARYNick and Vicki Massad presented the Hilton College of Hotel & Restaurant Management at University of Houston with a $1.5 million gift to enhance the college's library. The facility was renamed the Massad Family Library and Hospitality Industry Archives. Nick, a 1973 graduate, first learned of the college while working as a bellman at a Howard Johnson hotel in Arlington, Texas. “The college changed my life”, said Nick, "when I graduated, I always said that one day I would give something back."
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