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Sales CoordinatorFairmont Scottsdale PrincessScottsdale, AZ
A franchise of: Accor
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Job Description

Sales Coordinator

This position is designed to internally assist sales managers with their reactive and proactive efforts.

What is in it for you:
  • Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
  • On-site employee cafeteria with meals for $1.50
  • Learning programs through our Academies designed to sharpen your skills
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
  • Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is your limit!

What you will be doing:

  • Consistently offers professional, engaging and friendly service to internal colleagues and clients mostly conducted via phone and email.
  • Qualifies general inquiries by engaging with potential and existing clients via phone, and directs to appropriate sales person
  • Responds to inquiries from customers in the absence of direct sales personnel by following direction of another sales manager.
  • Escorts general inquiries on site inspections
  • Has the opportunity to participate in the d.a.r.t. Referral Program by referring business to sister hotels and brands
  • Ensures prompt and courteous service is extended to both internal and external customers
  • Maintains positive relationships with all guests, vendors, colleagues and global sales network via all forms of communication
  • Has a complete knowledge of hotel's services and facilities
  • Oversees communication to assigned key local accounts/programs
  • Posts promotions to partner websites

  • Assists with maintenance of account, contact, activity and business details within Opera Sales & Catering according to Fairmont standards
  • Prepares proposals, contracts, client communication letters, expense form, check request and invoices.
  • Coordinates site inspections notices and distributes to appropriate staff members.
  • Assists with restaurant, spa, golf, transportation and room reservations for group VIP's and sales managers.
  • Coordinates all shipping and receiving on behalf of the Sales & Marketing team.
  • Maintains current sales and promotional literature
  • Updates convention bureau lists
  • Coordinates the distribution of pertinent information to all pertinent departments within hotel
  • Prepares and disseminates month-end reports
  • Provides clerical duties as required (i.e. typing, filing, etc. to assigned sales colleagues)
  • Attends daily "stand up" meeting and monthly sales meeting
  • Coordinate amenity distribution

Your experience and skills include:
  • Previous hotel experience is required
  • Business School and/or Hotel School Diploma preferred
  • Microsoft Office suite of software - literacy required
  • Opera Sales & Catering and Opera Property Manager - experience re
  • Ability to assume Key Operator responsibilities and operate all technological equipment in the office
  • Past sales experience (internal or external) an asset
  • Proven competency in the area of organization and communication skills
  • Adhere to Fairmont Scottsdale Princess Grooming Guidelines.

Your team and working environment:

A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience Feel Valued, Feel Sparked, We Are One

Job Requirements

See Job Description

Job Details

Mid level

About this location

room Count:
location Type:




401(K) Matching
Company Discounts
Company Outings
Discounted Staff Meals
Health Insurance Benefits
Hotel Discounts
Paid Sick Days
Travel Perks
Fairmont Scottsdale Princess
We are thrilled to embark on an exciting new chapter as our luxury brand
and unrivaled collection of iconic hotels join AccorHotels Group, one of
the world’s largest global hotel companies. Together, as a glshow more
show more
Address7575 East Princess Dr., Scottsdale, AZ, 85255 View map
Property typeHotel 
room Count501-1000 
location TypeSuburban 

People (1)

Sébastien BazinChairman and CEOAfter five years working in several financial positions in New York, San Francisco and London, Sébastien Bazin was appointed CEO of Hottinguer Rivaud Finances, an investment bank, in 1990, and then CEO of L’Immobilière Hôtelière, a hotel developer in France, in 1992. In 1997, he moved to Colony Capital, a private real estate investment firm, to head up its European branch and lead several acquisitions, principally in the hospitality sector (Générale des Eaux, Club Méditerranée, Lucien Barrière, Fairmont & Raffles, Buffalo Grill, Château Lascombes, Stadia Consulting and others). He joined Accor’s Board of Directors in 2005 and, via Colony Capital, became a Paris Saint-Germain shareholder in 2006 and the club’s Chairman in 2009. In August 2013, he resigned from his duties at Colony Capital and was appointed Chairman and CEO of Accor. Sébastien has been Chairman of the Théâtre du Châtelet’s Board of Directors since 2015 (and a Board member since 2013), is Vice-Chairman of the Gustave Roussy Foundation’s Supervisory Board, and has been a member of GE’s Board of Directors since 2016.

Culture (5)

Explore Limitless PossibilitiesWe’re so much more than hotels - we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 30 + hotel brands, restaurants, nightclubs, spas, co- working spaces, and tech start-ups. Have a passion or want to change your passion? Challenge yourself and switch between jobs, brands, and career paths
Grow, Learn & EnjoyJoin the world’s leading school for lifestyle and hospitality. Acquire new expertise and enjoy life long learning, with courses tailored to your career and interest. Work isn’ t work if its something you love so join us and you join a community. Live your best life and explore the world with our special employee benefits.
Work With PurposeCaring for others is our superpower! We create memories that stay, connect people and cultures, and make the world that much smaller, everyday. Want to give back? Roll up your sleeves and change the world for good, with industry- leading programs to protect our planet and act as social elevators for our communities
Come As You AreWe believe in strength in unity, and power in diversity. What that means is a culture of inclusion that welcomes everyone, regardless of race, gender, background, or… anything really! Add your voice to 120 cultures and counting. So come as you as you are, and dare to be who you want.
Be LimitlessDo what you love. Care for the world. Dare to challenge the status quo!
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