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Sales CoordinatorSan Francisco ProperSan Francisco, CA
A property of: Proper Hotels & ResidencesPosted 3 weeks ago

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SALARY FIT
Good Match
SKILL FIT
Highly Competitive
CULTURE FIT
Good Fit
4.0

Job Description

Company Overview

Proper Hospitality is an international hospitality company that designs, brands and operates bespoke properties and experiences. Our eponymously-named Proper Hotels are located in emerging urban innovation districts within the most exciting U.S. cities, including San Francisco, Los Angeles, Palm Springs, and Austin. Each Proper Hotel is a unique reflection of the vibrant community around it, and shares the same excellence in service, convenience of location, and world-class amenities provided by its local networks of co-conspirators - innovators in food, beverage, technology, art, music, fashion and wellness.

Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things and anything less just isn't proper. We are seeking out the "best of the best" from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced, but rewarding above all.

What follows is a general overview of some of the qualifications for, and duties associated with, this position, and certain expectations regarding job performance. This is not a comprehensive job description, and it does not identify all essential job functions or duties associated with this position. It is being provided as additional information to help you better understand the position.

Job Profile:

Must love hospitality! The Sales Coordinator supports the Sales & Events departments. This position reports to the Director of Sales & Marketing, adheres to Company standards and accepts other responsibilities as assigned.

Responsibilities:
  • Support the Sales & Catering team administratively including correspondence, preparing reports and assisting with reservations.
  • Provide telephone and message support for the department and respond to inquiries in a timely, clear and pleasant manner.
  • Exercise decision making skills to direct requests both internal and external.
  • Maintain guest profiles, contacts and additional necessary records used in the Sales & Catering operation.
  • Assist the Sales & Catering team with the preparation of contracts, proposals and addendums and track the completion status.
  • Act as liaison between Sales & Catering Managers and clients in Sales & Catering Managers' absence. Take booking inquiry information via phone and prepare proper paperwork.
  • Handle reservations for VIP guests and clients.
  • Ensure that all arrangements, including upgrades and amenities, are handled properly.
  • Coordinate with other departments through verbal and written instructions.
  • Block group & meeting space specifications and ensure that accurate information is collected and entered in the reservations system.
  • Communicate with all hotel departments as appropriate. Ensure prompt attention to time sensitive requests by hotel colleagues.
  • Order office supplies and collateral inventory for Sales & Catering Department and Executive Offices.
  • Complete additional projects as assigned.
  • Assists sales and catering team in the preparation of Banquet Event Orders and internally distributes to departments when necessary.
  • Assists front office team, General Manager and sales team with travel agent and corporate reservations.
  • Assists sales, catering and accounting team with scheduling, collecting and ensuring accurate and on time delivery of group deposits.
  • Prepares detailed and quality Group Resumes and internally distributes to all necessary departments in an effort to proactively and appropriately convey pertinent group information to team.

Skills/Knowledge Required:
  • Must be self directed, motivated and demonstrate intuitive customer service and interpersonal skills.
  • Effectively deals with internal and external customers, with high levels of patience, tact and diplomacy.
  • Communicates clearly, concisely, and openly in all interactions.
  • Has exceptional attention to detail, organizational, analytical and time management skills.
  • Multi-tasks and prioritizes in a fast-paced work environment.
  • Exercises sound judgment; evaluates situations and utilizes appropriate and creative resources to solve problems.
  • Is technologically savvy, with a working knowledge of Microsoft Office, Delphi, HIS/Epitome and Opera Preferred.

Qualification Standards:

Education: High School Diploma required, Bachelor's Degree preferred

Experience:1-2 years administrative support experience, additional hotel front desk experience is preferred

Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Job Requirements

Salary Competitive

Schedule Full Time

Location 1100 Market St, San Francisco, CA 94102, USA

Required skills

Sales and Catering • Microsoft Office • Fast-Paced Experience

Job Details

Mid level
Full-time

About this location

class:
Midscale
room Count:
51-100
location Type:
Urban

Values

Do Good
Openess
Passion
Respect
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San Francisco Proper
San Francisco Propershow more
Address45 McAllister Street, San Francisco, CA, 94102 View map

People (3)

Alex SamekPrincipalAlex is Principal and Co-Founder of Proper Hospitality and is also a Partner at The Kor Group. As Principal at The Kor Group, Alex Samek is responsible for creating and executing strategies for commercial investment, acquisition and development. This includes optimizing the value of The Kor Group’s current property portfolio, and identifying and securing future acquisitions and business development opportunities. Since joining The Kor Group in 2004, Alex has overseen more than $600 million in acquisitions and development for the company, including hospitality, multi-family and residential projects in the US and the Caribbean. Prior to joining The Kor Group, Alex invested more than $100 million in equity to acquire and integrate six companies while at North Castle Partners, a private equity firm with more than $500 million under management. While in the Technology Corporate Finance Group at NationsBank/Bank of America, Alex raised more than $600 million of capital to finance highly leveraged transactions for financial sponsors and provided more than $1 billion of debt financing for technology companies. Alex earned a BSBA from Washington University and an MBA from Columbia Business School. Alex is based in the San Francisco Bay Area.
Brian De LowePresidentBrian De Lowe is President and Co-Founder of Proper Hospitality and is also a Partner at The Kor Group. As President at Proper Hospitality, Brian De Lowe is responsible for overall corporate strategy and the conceptualization and development of the Proper brand. He also leads the sourcing and execution of new business / strategic partnerships and provides leadership regarding all operational aspects of the Company. At Kor, Brian leads corporate strategy and the sourcing and execution of all real estate acquisitions / financing / dispositions / partnerships, having successfully closed over $1 billion of transactions since joining in 2004. Prior to founding Proper Hospitality, Brian was the Vice President of Business Development for Viceroy Hotel Group, where he oversaw all aspects of the company's acquisition and business development activities in the Americas. He also served as Development Director at Kor, leading the acquisition, development and redevelopment of urban multifamily, adaptive reuse, and hotel projects in the U.S. and Latin America. He is a graduate of the University of Southern California's Marshall School of Business, where he graduated magna cum laude.
Brad KorzenChief Executive OfficerBrad Korzen is the Chief Executive Officer and Co-Founder of Proper Hospitality. Brad is also the founder and Chief Executive Officer of The Kor Group. Brad Korzen has developed a dynamic portfolio of resorts, hotels, multifamily properties and commercial investments while guiding the diverse corporation behind its growth and operations. For over two decades, Brad has mined his unique understanding of contemporary financial and cultural climates to develop, market and manage real estate assets that are at once traditionally profitable and creatively progressive. Under his direction, Kor has grown from a real estate acquisition and property management firm to a multi-faceted corporation with fully integrated acquisitions, development, construction, sales, marketing and management capabilities. Recognized in the trade and popular media as a leading force on the contemporary boutique hotel scene, Brad is perhaps best known for his burgeoning collection of high-end lifestyle hotels in some of the globe’s hottest hospitality destinations, including the award-winning properties that make up Viceroy Hotel Group, a luxury hotel brand that Brad created. In addition to his success in the hospitality market, Brad has acquired, developed, and operated a collection of multifamily properties throughout the United States. A Chicago native and graduate of the University of Illinois, Brad holds a Juris Doctorate from University of Miami School of Law.
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