Sales and Events Lead AnalystAtrium Hospitality HeadquartersAlpharetta, GA
A property of: Atrium HospitalityPosted 3 weeks ago

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Job Description

Hotel:
Atrium Hospitality LP

Job Description

Work Performed:

The Position will be tasked with the following duties, responsibilities, and assignments:
  • Retrieve and analyze in-bound inquiries generated through a variety of electronic and direct lead sources;
  • Conduct basic qualification of the lead to determine the most efficient and effective action, such as routing the lead to the appropriate sales manager, determining if the lead can be profitably accommodated in the requested hotel, offering the customer alternate locations, or assisting the customer in using the self-serve small group tools on the hotel's website;
  • Maintain a working knowledge of assigned hotel Sales System. Understand the seasonal, peak and valley demand periods for each assigned hotel;
  • Maintain a current knowledge of the assigned market segments for all sales associates in the ESO and on property;
  • Assign the inquiries and leads to the appropriate Enterprise Sales and Marketing Managers or property level sales team member;
  • Engage through direct and professional communication with the lead generator to further qualify additional information to correctly assign the lead, if necessary;
  • Refer to the Sales System and ProfitSword to research availability at alternate Atrium Hotel(s) that can accommodate the program for cross sell opportunity when necessary;
  • Generate reports through assigned Hotel Sales System to monitor Response Due Dates, Past Due Dates, Status Change Dates, etc., to facilitate the timely completion of the previously assigned lead;
  • Collaborate with respective Revenue Management leader(s) to discuss rates, dates, and space on complex leads that require significant inventory adjustment(s);
  • Collaborate with Atrium's Director, Corporate Systems to properly maintain system data cleanliness, reports, audits, etc; and

Any and all other work as required to complete the primary purpose of the position.
Starting Compensation
$15.98

In addition to competitive compensation packages, all Atrium Associates are eligible for commissions for referred and booked hotel business, 401(k) Retirement Savings plan with company match and travel discounts.

Full-Time Associates are also eligible for employer-sponsored health insurance, dental insurance, and vision insurance; life insurance; short-term / long-term disability insurance; tuition reimbursement; paid / unpaid time off and paid sick leave for Colorado residents.

Our associates and leaders are driven every day to make Atrium Hospitality a great place to work and grow. Come grow with us!

For more information click HERE or copy and paste the link below in your browser.

https://atriumhospitality.com/your-career/why-work-for-us/

EOE, including disability/vets

Empleador con igualdad de oportunidades, incluidos personas con discapacidad y veteranos

Job Requirements

See Job Description.

Job Details

Mid level
Full-time

About this location

floors:
11-25
class:
Other
building Type:
Commercial

Values

Customer Service
Perseverance
Respect
Teamwork
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Atrium Hospitality Headquarters
Atrium Hospitality Headquartersshow more
Address12735 Morris Road, Alpharetta, GA, 30004 View map
Property typeOffice 
floors11-25 
classOther 
building TypeCommercial 

People (4)

Kimberly FurlongSVP Revenue StrategiesKimberly Furlong is SVP of Revenue Strategies and is responsible for developing our sales and revenue management platforms, as well as overseeing and directing the revenue generation and marketing strategies across all operating departments for Atrium Hospitality. Prior to joining Atrium, Kimberly spent three years with the Proccacianti Group as Vice President of Revenue Management. Prior to TPG Hospitality, she held various executive and senior revenue management and sales and marketing positions with Hersha Hospitality and Lodgian, Inc., both publicly traded hotel companies. She is a member of the Marriott Distribution Strategy Advisory Committee, Marriott Full Service Sales and Marketing Advisory Council, and Hilton’s All Suites Task Force. She also serves as the Chair of the IHG owners Association, Distribution and Digital Committee.
Joe KellySenior Vice President of OperationsJoe Kelly is Senior Vice President of Operations and is responsible for the day-to-day operations of Atrium’s hotel portfolio. In his role, Joe leads the Vice Presidents of Operations in developing and executing operational strategies. As a member of the AH Executive Committee he also assists in developing a culture of best in class engagement and execution. Joe joined us in 2015 after working for John Q. Hammons Hotels for five years as Regional VP, managing 16 hotels with Hilton and Marriott brands, exceeding $190 million in revenue. Prior to his role with JQH, he spent eight years in regional roles with Lodgian Inc., culminating his time there as VP of Operations and an officer in this publicly traded company. Prior to his corporate positions, Joe was a GM for 15 years with Hart Hotels and Winegardner & Hammons across IHG, Starwood, and Radisson branded hotels.
Jacinta CarterSVP Human ResourcesJacinta Carter is SVP of HR, responsible for the continuous development of our organization’s human resource functions, directing the company’s staffing goals and strategies to support productive and profitable business operations, and advancing our vision “to be the place to work in the local market.” Jacinta joined Atrium in February 2015 and has more than 15 years of human resource experience with manufacturing, packaging, and consumer products companies, leading teams and business units in corporate functions. Prior to joining Atrium, Jacinta was the VP, Corporate HR & Communications for Graphic Packaging International. During her eight years with Graphic Packaging, she held a number of global leadership positions. She has also held other HR Generalist and HR leadership roles of increasing responsibility with companies such as Tyson Foods and ConAgra Foods. Jacinta has served as the Secretary of the Georgia Association of Black Women Attorneys (GABWA) Foundation Board since 2012 and has earned her Senior Human Resources Professional certification. She is also a member of Zeta Phi Beta Sorority Incorporated, the National Association of African Americans in Human Resources – Atlanta (NAAAHR), Society of Human Resources Professionals (SHRM), and is a Big Sister with the Big Brothers Big Sisters of Greater Atlanta.
Daniel AbernethyPresidentDaniel is President of Atrium Hospitality. He joined Atrium in 2007 as SVP of Asset Management and has been responsible for overseeing all facets of operations for the company’s hotel, resort and golf portfolio. He has over 30 years of experience in the hotel industry, concentrating in asset management, sales and marketing, and revenue management at the hotel and corporate levels. In his role as President, Daniel is actively involved in the development of property and enterprise level operating and capital investment strategies to maximize financial performance, improve product positioning, and increase ROI on capital projects. Prior to joining Atrium, Daniel was Vice President of Sales and Marketing for Lodgian Inc., responsible for revenue generation and strategy development for over 80 hotels with a variety of brands including Starwood, Marriott, Hilton and IHG.

Culture (4)

EducationAs hoteliers, we are lifetime students of providing great customer service and creating memorable experiences. Atrium Hospitality’s commitment to education within the communities where we do business is shaping the lives of those around us every day. From supporting back to school programs, ESL courses or charitable organizations focused on learning, we are proud to help others make their dreams, hopes and goals become a reality through education.
SustainabilityThe hospitality industry has a considerable impact on the environment due to factors such as water consumption and our use of consumable goods and energy. Embracing sustainability is a business imperative for Atrium Hospitality, as it impacts the experience of our guests, our brand image and cost efficiencies. We take our responsibility as environmental stewards very seriously. Our focus on sustainability has a direct and significant correlation to the lives and health of others around the world.
Embracing Those With DisabilitiesWe embrace diversity at Atrium Hospitality every day through our acceptance of and respect for all individuals. We acknowledge and appreciate the fact that each person is unique; and we value their contributions and differences. To help further our commitment to diversity and inclusion in the workplace, Atrium has an ongoing partnership with Project Search, a business-led preparation program for young people with disabilities that takes place at a company for one year. The goal for each participant is competitive employment, attained through real-life work experience combined with training in employability and independent-living skills to help these individuals make a successful transition into a productive adult life. A number of our Project Search participants have gone on to full-time employment with the hotels after graduating from the program.
WellnessAtrium Hospitality understands our associates are an essential part of the positive guest experience. In order for our associates to be their best selves at work, the company offers an enhanced array of benefits. In addition, Atrium Hospitality is committed to enriching the wellness of our guests and communities in which we operate. Some examples are community-based fitness programs, promotion of 5-10k runs, participation in local sports leagues, community health fairs, and chef demonstrations on how to prepare healthy meals.
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Atrium Hospitality