We are seeking a professional and dynamic individual to become the newest team member in our Sales Department! This position will be responsible for coordinating sales for our Embassy Suites Colorado Springs Hotel and Embassy Suites Denver Tech Center North Hotel. The Sales and Catering Coordinator will be physically working at both properties, a perfect job for someone who lives between Denver and Colorado Springs.
EMBASSY SUITES Colorado Springs Hotel and EMBASSY SUITES Denver Tech Center North are all-suite full service hotelcs with 205 suites and 7,000 square feet of flexible meeting and event space at each location. At Spire Hospitality, your success is our primary mission. We offer competitive wages, an excellent benefit package, 401k matching, paid time off including holiday pay, free parking and Hilton brand hotel room discounts!
This position assists the Director of Sales and Sales Manager with clients and hotel personnel in the handling of sales and catering accounts and administrative duties. Responsibilities include answering and responding appropriately to incoming telephone calls, assist with hotel reservation calls, maintaining files and performing office services.
Acts as liaison between sales managers and clients in manager's absence. Takes booking inquiry information via phone, and prepares proper paperwork.
Enters data, (operates various word processing and other software packages on a personal computer) to produce contracts, correspondence, forms, memorandum and other documents. Understands written and verbal instructions.
Answers telephone and respond to caller inquiries speaking in a clear and pleasant manner. Exercises decision making skills to direct callers' requests. Accurately records messages for staff and distributes the written messages to the staff members' office in a timely manner.
Creates, maintains and closes group blocks. Enter rooming lists and make adjustments to the blocks as needed, post payments for groups and advises sales/catering team of payment deadlines. At the conclusion of events will sent meeting planner surveys and submit applicable Hilton Honors points. Actualize room block to room pick up.
RFP lead catcher - will assign leads to appropriate manager.
Maintains the sales departments invoices through Buy Efficient
Handles individual reservations for VIP clients. Ensure that all arrangements, including upgrades, are handled properly, coordinating with other departments through oral and written instruction.
In addition to performance of the above essential functions, this position may be required to perform a combination of the following supportive functions.
- Conduct tours of ballrooms and meet with clients as needed
- Pass on incoming information and messages to clients when in-house
- Assist the Director of Sales & Marketing with projects as needed.
- Assist with taking reservations calls.