Rooms Coordinator 2Pursell Farms Sylacauga, AL
A property of: Pursell Farms
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Job Description

  

POSITION PROFILE: 

Performs a variety of administrative and customer service tasks in support of the Sales and Catering Division. 

ESSENTIAL JOB FUNCTION: 

· Act as group reservation coordinator by inputting rooming list, monitoring pick up, etc. and working directly with the group and wedding contacts on reservation needs.

· Block rooms to ensure various guest requests are met and to maximize revenue opportunities.

· Act as point of contact for all wedding guests booking reservations.

· Perform various other assigned tasked related to office administration, reservations, and revenue management.

· Answer all incoming calls to the main line of the Sales and Catering Department

· Qualify incoming calls and direct to the appropriate Sales or Catering Manager

· Input Corporate Group Inquires into Delphi/Amadeus

· Monitor deposits due for group bookings, send invoices for deposits, and process payments.

· Communicate and work closely with the Corporate Sales Manager and Catering Managers concerning group bookings. 

· Communicate and work closely with the Wedding Sales Manager and Catering Managers concerning wedding bookings.

· Additional Administrative tasks as directed by the Director of Sales. 

Job Requirements

  

DESIRED SKILLS AND QUALIFICATIONS: 

Education: 

· High school graduate or equivalent GED required; college degree in Business, Finance, Hospitality Management preferred

Skills and Abilities:  

· Exceptional computer skills including MS Office and Excel

· Springer-Miller and Delphi/Amadeus preferred but not required. 

· Attention to detail in creating and producing reports.

· Excellent communication skills when meeting and engaging with guests, vendors and other visitors

· Pleasant telephone voice, manner and grammar

· Willingness to learn, adapt as needed.

Job Details

Entry level
Full-time

About this location

spa:
No
golf:
No
price:
$$$
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Pursell Farms
On 3,500 acres, this upscale golf and farm resort is 25 miles from
Talladega National Forest and 12.6 miles from Downtown.
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Address386 Talladega Springs Road, Sylacauga, AL View map
Property typeCountry club 
spaNo 
golfNo 
price$$$ 
Company Logo
This property is managed by
Pursell Farms