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Room Attendant - Embassy Suites by Hilton El Paso, TXEmbassy Suites by Hilton El PasoEl Paso, TX
A property of: Spire Hospitality, LLC
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Job Description

Who this job will appeal to:

At Embassy Suites El Paso, TX we look for people who excel in their role, and are committed to delivering excellent experiences for guests, so guests get more out of their stay. People who create confidence, encourage success and make it happen!

As a part of our mission, we are people-centric and performance-minded. EMBASSY SUITES HOTEL by HILTON El Paso, TX and Spire Hospitality pride ourselves on supporting, encouraging and coaching our fellow Team members to provide outstanding Guest care and satisfaction-and we would like you to become part of our Team. With Spire Hospitality, your success is our primary mission.

POSITION PURPOSE:
To clean and stock guest rooms to ensure high standards of cleanliness.

EXAMPLES OF DUTIES:

ESSENTIAL FUNCTIONS:

Average
Percent
of Time

25 Clean bathtubs, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping.

20 Strip and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 40 lbs.

15 Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.

10 Replenish amenities, linens, and supplies in guest room.

15 Push and pull vacuum throughout entire room and empty trash.

5 Sign for room keys and retrieve, push to assigned rooms, and restock heavy cart. Visually inspect room for cleanliness and appearance and signify completion of room.

Other:

Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.

Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.

Upon employment, all employees are required to fully comply with rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate Hotel rules and regulations

will be subject to disciplinary action, up to and including termination of employment.

SUPPORTIVE FUNCTIONS:

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each

function to be solely determined by the supervisor based upon the particular requirements of the hotel.

* Respond in a timely manner to guest requests of items such as an iron, safety instructions, assistance, directions, and/or other information.

* Report all suspicious persons, activities or hazardous conditions to the Security Department.

* Turn in all items found in employee's working area to Hotel Lost and Found department.

* Other duties as assigned.

Spire Hospitality is an equal opportunity/AA/Disability/Veteran employer.

The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster ( https://www1.eeoc.gov/employers/poster.cfm ) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement ( https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf )

Job Requirements

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job,

with or without reasonable accommodation.

* Ability to push and/or pull equipment weighing up to 100 lbs.

* Ability to scrub and scour surfaces, extend arms over head to perform cleaning tasks, and work in confined spaces.

* Ability to communicate effectively with other employees, as well as guests.

* Ability to follow instructions, directions, and meet deadlines, including the thorough cleaning of a minimum of 13 rooms as specified by management.

* Basic ability to comprehend English language sufficient to understand information such as safety labels and instructions and basic guest requests.

QUALIFICATION STANDARDS

Education:
Any combination of education and experience that provides the required knowledge, skills and ability.

Must have good attendance and available on weekends and holidays

Experience:
Prefer some previous housekeeping experience.

Licenses or certificates:
None.

Grooming:
All employees must maintain a neat, clean and well-groomed appearance (specific standards available).

Job Details

Entry level
Full-time

About this location

class:
Midscale
room Count:
101-250
location Type:
Airport

Values

Community
Customer Service
Diversity
Hospitality
Leadership
Passion
Teamwork

Perks

401(K)
Dental Benefits
Disability Insurance
Family Medical Leave
Flexible Spending Account (FSA)
Health Insurance Benefits
Hotel Discounts
Job Training
Legal Consultations
Life Insurance
Paid Holidays
Paid Time Off
Parental Leave
Vision Benefits
Wellness Programs
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Embassy Suites by Hilton El Paso
Advance your hotel career at the Embassy Suites by Hilton El Paso, TX.
This hotel offers on-site dining, spacious guestrooms, and beautiful event
space. If you are a hospitality professional, we encourage to show more
show more
Address6100 Gateway Boulevard East, El Paso, TX, 79905 View map
Property typeHotel 
classMidscale 
room Count101-250 
location TypeAirport 

People (5)

Barbara DoucetVP of Human ResourcesBarbara Doucet joined Spire Hospitality as our VP of Human Resources. Barbara spent the last 11 ½ years at Omni, starting at the hotel level before being promoted to regional and corporate positions, culminating to her current role as VP of HR supporting well over 50 upscale full-service hotels and corporate. Barbara and her team will continue to have an intense focus on team member support, culture, recruiting, retention and employee development and will work closely with the hotel teams to support our future growth.
Bill DeforrestVice ChairmanBill DeForrest’s hotel experience began with entry-level associate positions then moved to general manager, regional director of operations, vice president of hospitality management and vice president of sales and marketing. He joined Lane Hospitality, now Spire Hospitality, as senior vice president of development in 1996 and was promoted to President & CEO in 2000. After more than 20 years leading what is today Spire Hospitality, DeForrest serves as the Vice Chairman of the company. Under Bill’s leadership, Spire Hospitality established itself as one of the leading and most respected hotel management companies, and Bill continues to be involved in its growth in the Vice Chairman role. DeForrest earned an MBA from the University of Denver and has served on numerous boards, state hotel associations, industry leadership groups and charitable foundations, including The Summit Foundation, Utah Hotel & Lodging Association and local resort association boards. He currently serves on IHG Owners Association board of directors and was previously chairman of the association. DeForrest led more than 6,000 members of IHG Owners Association as global chairman in 2011.
Bill KeatingExecutive Vice President & Chief Financial Officer30+ years of experience in strategic planning, finance, real estate development and operations. Responsible for the development of office, residential, retail and mixed-use projects. Prior to Spire Hospitality, Keating worked extensively in acquisition activities for Lane Industries and its subsidiaries, overseeing more than 25 acquisitions in the hospitality, radio broadcasting and security service industries.
Dawna ComeauxSenior Vice President25+ years in the hospitality industry, representing all major hotel brands, including 260 hotels across 45 states with more than 8,000 employees Prior to joining Spire Hospitality, Comeaux led the sales, revenue management and operation teams of one of the largest third-party hospitality management companies, Pillar Hotels and Resorts Previously, Comeaux held the Senior Vice President of Sales and Senior Vice President of Operations role for Archon Hospitality and was an Area Director of Operations for Prism Hotels
Chris RussellChief Executive OfficerIndustry veteran overseeing a diverse portfolio of assets from Marriott, Hilton, IHG and independent hotels. Previously led Archon Hospitality, the in-house hotel management company for a Goldman Sachs subsidiary. Archon sold in 2011 and the business was rebranded Pillar Hotels & Resorts where Russell remained President/CEO managing over $2 billion of assets consisting of 260 hotels in 45 states with 8,000 employees. Pillar Hotels & Resorts sold to Aimbridge Hospitality in 2016 and subsequently joined Spire in 2018.

Culture (6)

We love having fun!
Celebrating Success
People • Purpose • Passion
National Wear Red Day in honor of Women's Heart Health
We love to give back to our communities: A Bed for Every ChildThe hotel partnered with A Bed for Every Child to build and donate beds for children without. We were thrilled to be able to participate in this very worthy cause.
We celebrate people. We celebrate culture.Join the family at Spire and experience the difference. Happy #nationaluglysweaterday from our holiday heaven to yours.
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Spire Hospitality, LLC