ROOM ATTENDANTHilton St. Louis FrontenacSaint Louis, MO
A property of: Springboard Hospitality (formerly OLS Hotels & Resorts)Posted Yesterday

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Job Description

Job Details

Level: Entry

Job Location: Hilton Saint Louis Frontenac - Saint Louis, MO

Salary Range: Undisclosed

Job Category: Hospitality - Hotel

ROOM ATTENDANT

You may not have a ton of experience, but you have a lot of energy and love to clean.

You care for the work that you do. You pride yourself on the cleanliness and most organized room for your guests, making them feel welcomed, just like any guests you have in your own home.

We are in search of that caring, detailed and service-oriented Room Attendant. Is this you?

Here is your main responsibility:

This position will be responsible for maintaining the cleanliness/sanitation of guest rooms, guest corridors, elevators, and all assigned areas. He/she is also responsible for delivering items to guest rooms (irons, towels, extra pillows, etc). This associate will handle daily cleaning and maintenance/sanitation of the guest rooms, public areas and pool/health club. The qualified candidate will have open availability and/or can work the evening shift.

These are what you need to do:

1. Ability to walk, kneel, stoop, and stand for entire shift while cleaning and servicing guest rooms and perform medium work exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly lift, carry, push, or otherwise move objects.

2. Strip beds, remove soiled linen, terry and trash from guestrooms and take to the appropriate locations in the prescribed manner.

3. Check under beds and sofas for debris, clean bedroom/closet area, and make beds in the prescribed manner.

4. Vacuum, sweep and mop floors to ensure guest room areas, balconies and hallways are free from debris

5. Dust furniture/lamps/headboards/pictures/planters/chimney/chimney floor, clean kitchen counters/cabinets/drawers/refrigerators in the prescribed manner.

6. Clean bathroom counters, floors, showers/tub in the prescribed manner.

7. Report any missing/found articles, damage or maintenance problems to the Housekeeping Supervisor.

8. Receive assigned section, keys, supplies and any priority requests from the Housekeeping Supervisor.

9. Respond at all times, in a friendly, helpful and courteous manner to guests, managers and fellow associates. Report all guest issues and complaints to management.

You may be assigned this:
  • Perform special projects and other responsibilities as assigned.


Our expectations from you:
  • Abide by payroll policies, procedures (punch in/punch out), Meals and Rest Periods policy and Springboard Hospitality Rules of Conduct.
  • Demonstrate a working knowledge of all hotel safety and security procedures as required maintaining a secure and safe environment for employees as well as guests.
  • Report any unusual occurrences and/or request to the General Manager.
  • Read and abide by all the regulations and rules of conduct stated in the team member handbook.


Are you interested?

If so, apply directly at www.springboardhospitality.com/careers

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace.

Job Requirements

 

Job Details

Entry level
Full-time

About this location

class:
Midscale
room Count:
51-100
location Type:
Urban

Values

Authenticity
Belonging
Community
Integrity

Perks

Family Medical Leave
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Hilton St. Louis Frontenac
Hilton St. Louis Frontenacshow more
Address1335 S. Lindbergh Blvd, St. Louis, MO, 63131 View map
Property typeHotel 
classMidscale 
room Count51-100 
location TypeUrban 

People (3)

Claudia JacksonSenior Vice President of OperationsClaudia Jackson has more than 30 years of experience in the hotel industry. She has worked with a variety of hotel companies in sales and marketing, including Embassy Suites, Intercontinental Hotel Group / Holiday Inn, Marriott, Radisson Hotels, and independent boutique properties. Prior to joining the OLS corporate executive team, Claudia held director of sales positions at several OLS-managed properties and also served as general manager of Le Montrose Suite Hotel in West Hollywood.
Martti MannojaExecutive Vice President/Chief Operating OfficerMartti Mannoja’s 40-plus years of hospitality experience drives operational efficiencies across all OLS properties. Before joining the OLS team in 1991, he served as corporate director of reporting/assistant corporate controller for Colony Hotels & Resorts. Martti also spent 13 years with the Radisson Hotel Corporation in various senior-level financial management positions.
Benjamin RafterCEOBen Rafter leads growth, strategy and hotel revenue generation for OLS. Before joining, he was president and CEO of Aqua Hospitality and president of Aston Hotels & Resorts — the largest hotel operator in the Waikiki market. Previously, Ben grew Aqua Hospitality fivefold in less than four years, from a small Waikiki operator to the only hotel company on all six Hawaii tourism islands. Also while at Aqua, Ben completed more than 20 renovations as well as new, ground-up developments. He was so confident of the Aqua team’s operational capabilities he placed his personal cell phone number in all of Aqua’s hotel rooms. When the company was sold to Interval Leisure Group (IILG, Aston’s parent), Ben estimated his number was accessible to more than 2 million visitors to Hawaii a year. Prior to Aqua, he spent more than 15 years guiding successful tech companies. In various roles he created global innovation centers, acted as a principal strategist for G2000 and startup companies, and founded companies of his own. In 1996, he co-founded Innerlinx (LiveBid), which was acquired by Amazon.com. Ben began his career in the distribution department of Westin Hotels & Resorts.

Culture (1)

Powered By The Brightest Minds In BusinessOur people are the cornerstone of the OLS experience. Call it our culture. Call it a family. We believe in nourishing talent, motivating creativity, and supporting our employees’ ambitions with compassion and respect. We like to see our associates grow within the ranks and thrive at every level. As a result, our team members are at the top of their game. They’re known in the industry for ‘getting it right the first time.’ They’re empowered, innovative, and authentically love serving our guests.
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This property is managed by
Springboard Hospitality (formerly OLS Hotels & Resorts)