Restaurant Host/HostessCrowne Plaza Portland Downtown - Convention CenterPortland, OR
A franchise of: Hollander HospitalityPosted 2 weeks ago

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Job Description

Crowne Plaza Portland Downtown - Convention Center
1441 NE 2nd Ave
Portland, OR 97232

RESTAURANT HOST/HOSTESS
The Crowne Plaza Portland Downtown - Convention Center is seeking a Restaurant Host/Hostess to join our team . The Restaurant Host/Hostess welcomes guests to the restaurant and provides courteous service to ensure an enjoyable dining experience.

ABOUT US

At Hollander Hospitality, we align our people with their passion, providing award-winning service and memorable experiences. From the ground up, we build & renovate, own & operate, while recognizing that our team is our foundation and greatest asset. We are exceptional partners to one another, our guests, and our communities.

We look for people who excel in their role and are committed to delivering excellent experiences for guests. Proven through multiple awards from our partnering brands for outstanding guest service and meetings excellence, we deliver the best to our guests by creating a sense of belonging, empowerment and support to our team members, coupled with their dedication, innovative spirit, and raw talent.

STATUS:
  • Full-time & Part-time

SCHEDULE:
  • Monday - Sunday, am shift, must be available weekends and holidays

RATE OF PAY:
  • $14.00 per hour plus tips nd gratuities


BENEFITS AND PERKS:
  • Paid Time Off & Holiday Pay
  • Paycheck Advancement Program
  • Hotel travel discounts
  • Supplemental Insurance
  • Employee Assistance Program
  • Subsidized Annual Tri-Met Bus Pass
  • Complimentary Parking
  • Employee Meals

For eligible employees:
  • Insurance - Medical, Dental, Vision, Life and AD&D
  • 401(k) with Employer Matching

Job Requirements

QUALIFICATIONS:
Knowledge of:

  • Principals of providing customer service including customer needs assessment, meeting quality standards for service and evaluation of customer satisfaction.
  • Food and beverage service standards.
  • Appropriate table settings.
  • Standard cash handling procedures.

Skills and Ability to:
  • Answer guest questions regarding menu items, describe ingredients and preparation of each dish and make knowledgeable suggestions.
  • Communicate effectively in the English language by speaking clearly and concisely.
  • Demonstrated proficiency with Point of Sale (Micros preferred) computer system or similar.
  • Excellent communication skills.
  • Add, subtract, multiply and divide to accurately handle money, give correct change, balance till and prepare cash drops.
  • Multi-task and maintain composure in a fast paced environment.
  • Meet attendance requirements with dependability and consistency.
  • Maintain a neat and clean appearance to meet hotel standards and represent the hotel positively.

Education and Experience:
  • High school diploma or equivalent.
  • One year customer service experience required. Restaurant/hospitality experience preferred. Serving experience is a plus.

Licenses:
  • Must have a valid Food Handlers Permit.


PHYSICAL REQUIREMENTS:
Light Work: Exerting up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects.

Position requires ability to exert intermittent mobility for up to 8 hours to escort guests to tables and move around dining room, visual acuity to analyze written information and view computer terminal and ability to express or exchange information by means of the spoken word.

Must be able to stand, walk, bend, and grasp.

Drug Free Workplace, Equal Opportunity, E-Verify Employer

Job Details

Mid level
Full-time

About this location

class:
Upscale
room Count:
101-250
location Type:
Urban

Values

Belonging
Collaboration
Customer Service
Fun
Performance
Trust

Perks

401(K)
401(K) Matching
Discounted Staff Meals
Flexible Spending Account (FSA)
Free Daily Meals
Health Insurance Benefits
Hotel Discounts
Life Insurance
Paid Time Off
Travel Perks
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Crowne Plaza Portland Downtown - Convention Center
Crowne Plaza Hotels & Resorts®  There’s nothing complicated about
dealing with business people. They’re just people. Doing business. By
day: international marketing superhero. By night: fluffy bath show more
show more
Address1441 NE Second Avenue, Portland, OR, 97232 View map
Property typeHotel 
classUpscale 
room Count101-250 
location TypeUrban 

People (2)

Mardine MaoHuman Resources Manager
Ziggy LopuszinskiGeneral Manager
Company Logo
This property is a franchise of
Hollander Hospitality