Restaurant Hostess / HostWickaninnish InnTofino, BC
A property of: Wickaninnish Inn
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Job Description


The Host at The Pointe Restaurant is often the all important first impression for guests about to embark on an amazing dining experience, and the last point of contact as they leave the restaurant. This pivotal position comes in contact with guests from a variety of demographics with a high level of expectations. The role of the Host is to exceed those expectations each and every time.

Please note due to COVID-19 operating regulations/standards some duties may change.


  • Managing restaurant reservations via the Inn's Property Management System, email, and over the phone
  • Floor management including server/table section assignment to ensure a smooth pace of service
  • Welcoming and seating guests
  • Taking and placing room service orders; assisting with delivery when necessary
  • Assisting service team when necessary
  • Inspect dining and serving areas and equipment
  • Various administration tasks including, but not limited to, entering restaurant statistics and maintaining menus
  • Perform quality assurance checks and address guest comments and complaints
  • Accept payment from patrons for food and beverages
  • Ensure efficient and personalized guest service meeting and exceeding Relais & Chateaux and AAA 4 & 5 Diamond Standards
  • Some duties may change due to COVID-19 regulations/standards
  • $17.00 per hour


  • Gratuities
  • Medical Benefits
  • Dental Benefits
  • Group Insurance Benefits
  • Life Insurance Benefits
  • RRSP Benefits
  • Vision Care Benefits
  • Other Benefits (Hotel/Restaurant discounts, Recreation discounts, free parking)

Job Requirements

  • Willingness to learn and be constantly challenged to grow with the restaurant team
  • Previous fine dining or host/hostess experience required
  • General knowledge of food and wine
  • Ability to lift and carry up to 25 lbs / 11.3 kgs
  • An appreciation for detail and customer service
  • Professionalism and positive attitude in every aspect of the position
  • Consistent punctuality and dedication
  • Ability to maintain all COVID-19 regulations/standards
  • Confident guest service skills and a calm, polite and composed demeanour
  • Previous experience with hotel and restaurant reservations software such as Maestro and Res Diary an asset
  • Valid Serving It Right Certificate
  • Ability to make a commitment of 1 year to the position

By submitting an application you are attesting that the information given is accurate and you give consent to The Wickaninnish Inn to verify through means of previous employer contact and collection of information directly or in directly through public social media. Due to the volume of applications we will only be contacting applicants that we feel are most compatible with our property. 

Job Details

Entry level
Hourly ($16 - $17.5)

About this location

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Dental Benefits
Disability Insurance
Discounted Staff Meals
Fitness Subsidies
Health Insurance Benefits
Life Insurance
Paid Volunteer Time
Parental Leave
RRSP Contribution
Travel Benefits
Vision Benefits
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Wickaninnish Inn
​​Join our team, where you have the opportunity to learn and grow in a
 Relais & Chateaux property also recognized as an AAA 4-Diamond
Resort and T&L World’s Best Hotel.  Working at the Wickanishow more
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Address500 Osprey Lane, Tofino, BC, V0R View map
Property typeHotel 
room Count51-100 
location TypeResort 

Culture (1)

SustainabilityThe Wickaninnish Inn is dedicated to the journey toward sustainable tourism, because it is the right thing to do. We are committed to maintaining the highest environmental practices while delivering value to our guests, a safe work place for our employees, and a lasting legacy for our families and community.
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Wickaninnish Inn