Restaurant General ManagerMar Monte Hotel - In the Unbound Collection by HyattSanta Barbara, CA
A property of: HEI Hotels & ResortsPosted 2 weeks ago

In less than 2 minutes, get your
Personal Score for every job

SALARY FIT
Good Match
SKILL FIT
Highly Competitive
CULTURE FIT
Good Fit
4.0

Job Description

Overview

Our mission is to provide a creative approach to hospitality, creating unforgettable experiences fueled by culture for our guests and community - our guests will always leave feeling inspired.

The "Cal-Med" concept marries access to the world-class product here in California with inspiration from coastal Italian cuisine. Lighter, cleaner, fare with no shortage of flavor or substance, are the perfect embodiment of the SoCal lifestyle.

We bring the Santa Barbara experience to life by embracing and empowering our diverse team, partners, and guests both visiting and locals alike. The food and beverage experience is the heartbeat of the Mar Monte experience and embodies our true brand promise.

Boundless Curiosity : Life is richer with moments we don't expect. Our team is equally as curious about guests, and provide thoughtful, individualized service.
Place of Belonging : The warm Southern California hospitality leaves guests feeling pampered and celebrated.

Effortless Flow: Similar to the nature around you, each space is designed for the senses and our service will bring that to life.

Purpose:

Costa Restaurant General Manager is responsible for managing and assisting the overall operation of the overall restaurant experience. The General Manager is capable of managing an upscale dining experience, execute partnerships and events, and operate in a high paced environment. Emphasis on delivering outstanding service, staff development and training, compliance with policies and procedures and financial profitability.
Responsibilities

  • Manage the day to day operations of the bar and restaurant.
  • Monitor and improve service standards through training and experiences
  • Create, recommend and implement programming and activations that align with the brand promise
  • Manage the team in the outlet in order to attract, retain and motivate the associates; interview, hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate.
  • Implement programs and manage the operations of the Restaurant, and any other food and beverage outlet as required to ensure compliance with LSOPs and SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s).
  • Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc...) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.
  • Respond to customer trends, needs, issues, comments and opportunities to ensure a quality experience
  • Communicate effectively and professionally with management team to include relaying important information, communicating expectations and appreciation, share the "big picture".
  • Monitor and control the maintenance and sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service.
  • Comply with attendance rules and available to work a flexible schedule
  • Communicate all companywide internal information to the team.
  • Perform any other job related duties as assigned.

About Us

Mar Monte Hotel is your gateway to the American Riviera. Just minutes from Santa Barbara's downtown, the hotel is located on Cabrillo Boulevard, across from East Beach and the Pacific Ocean. Across the road from East Beach along the Pacific Ocean, this polished hotel with a 1930s Spanish Colonial vibe is 1 mile from Stearns Wharf and 3 miles from the Santa Barbara Museum of Art.Our employees enjoy 50% off food items in our restaurants, Hotel Discounts throughout the World of Hyatt, various Bonus/Incentive and Recognition Programs, plus - working alongside beautiful, ocean front views. Apply today to join our team!We value U.S. military experience and invite all qualified military candidates to apply.

Job Requirements

Qualifications

Brand Ambassador:

Throughout Mar Monte, we are seeking a thoughtful, diverse team that are committed to embracing and executing our brand. This includes:
  • Understanding, executing, and growing our brand promise through service, programming, and events.
  • Create an individualized, exciting experience for hotel guests and the local community.
  • Ambitious, vibrant, and social approach to hospitality.
  • Engaging, solution-based team members to operate with confidence.
  • Desire to learn with an appetite for knowledge; always the know with the local community and global trends
  • Minimum two years of post high school education.
  • Two+ years of full employment in a related position.
  • Independent or lifestyle hotel food & beverage experience required.
  • Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work. May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines. Supervision, management and communication skills are required.
  • Requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations. Ability to make decisions which are generally guided by established policy and procedures.
  • Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
  • Leadership skills to motivate and develop staff and to ensure accomplishment of goals.
  • Able to set priorities, plan, organize, and delegate.
  • Written communication skills to be concise, well organized, complete, and clear.
  • Ability to work effectively under time constraints and deadlines.
  • Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Job Details

Senior level
Full-time

About this location

class:
Midscale
room Count:
51-100
location Type:
Urban

Values

Customer Service
Integrity
Passion
Responsibility
Transparency
Value Creation

Perks

401(K)
401(K) Matching
Company Discounts
Dental Benefits
Disability Insurance
Health Insurance Benefits
Life Insurance
Paid Holidays
Paid Time Off
Tuition Reimbursement
Similar Jobs: 9

Similar Jobs: 9

Restaurant Operations General Manager  
Morada Bay Beach Cafe
Islamorada, FL
3 weeks ago
Restaurant Operations General Manager  
Morada Bay Beach Cafe
Miami, FL
3 weeks ago
Restaurant General Manager  
Hutton Hotel
Nashville, TN
1 week ago
Amaya Restaurant General Manager  
Fairmont Grand Del Mar
San Diego, CA
5 days ago
Restaurant General Manager  
106 Jefferson, a Curio by Hilton
Huntsville, AL
3 weeks ago
Restaurant Operations General Manager  
Cheeca Lodge & Spa
Islamorada, FL
3 weeks ago
Restaurant Assistant General Manager  
Fairmont Scottsdale Princess
Scottsdale, AZ
2 weeks ago
Restaurant General Manager  
106 Jefferson, a Curio by Hilton
Huntsville, AL
3 weeks ago
Mar Monte Hotel - In the Unbound Collection by Hyatt
Hyatt Santa Barbarashow more
Address1111 E Cabrillo Boulevard, Santa Barbara, CA, 93013 View map
Property typeHotel 
classMidscale 
room Count51-100 
location TypeUrban 

People (9)

Marcus HarrisExecutive Vice President of Hotel FinanceMarcus Harris joined HEI over 17 years ago as a property Director of Finance. He has grown his career with our organization into a number of roles and now oversees all of the Financial activity for the hotels within our portfolio. Prior to his time with HEI, Marcus spent several years with Starwood Hotels and Resorts. Education and Affiliations: BS, Accounting, DeVry University
Rachel MonizExecutive Vice President of OperationsRachel Moniz has worked with HEI for over 10 years in a variety of different roles. She first joined the organization as the General Manager of the famed The Liberty Hotel. Her passion for the people and the industry allowed her to quickly grow with HEI and she has since taken on positions such as Regional Vice President of Operations and Group Vice President of Independent Brands and Food & Beverage prior to being named as Executive Vice President of Operations. Prior to her time with HEI, Rachel spent her career in different operational roles throughout luxury and lifestyle hotels such as the Ivy Hotel, W San Diego and the St. Regis Aspen. Rachel is involved with a variety of local Boston charities, including the Massachusetts Society for the Prevention of Cruelty to Animals, Project Bread's Walk for Hunger, and the Boston Esplanade Community Clean-Up. Education, Affiliations, Distinctions B.A, Wheelock College
Dan WalworthExecutive Vice President and Chief Compliance OfficerDan has spent nearly 20 years developing and implementing innovative processes, tools, and systems across multiple industries, including financial services, healthcare, software development, wireless technologies, and ultimately hospitality, where he has worked for the past decade. Dan joined HEI as Vice President of Operational Planning and through his success was later promoted to Senior Vice President of Operations. Most recently he became HEI's Executive Vice President and Chief Compliance Officer. Education and Affiliations MBA, Kellogg School of Management, Northwestern University BS, Applied Mathematics, Yale University
Nigel HurstExecutive Vice President of Human ResourcesNigel Hurst is responsible for all Human Resource activities for HEI's growing workforce of over 10,000 people, including recruitment, talent development, leadership development, employee relations, performance management, compensation and benefits. Nigel joined HEI in 2006 from Unilever, North America, where he was Senior Vice President, Human Resources and a member of the company's five-person overall management committee. He played a key role in the integration of Lever Brothers, Chesebrough Ponds and Helene Curtis into a single business unit with a common mission and shared values. Formerly, Nigel was senior vice president of Unilever, East Asia Pacific, where he oversaw human resource activities for the company's fastest growing region, with more than $2 billion annual revenues. Education and Affiliations BA, Business Studies, Coventry University, UK
Clark HanrattiePartner & Chief Financial OfficerClark Hanrattie is responsible for refining the firm’s investment strategies, managing the acquisition/disposition process and fund financial/tax reporting, monitoring economic and industry conditions, and overseeing the firm’s capital markets, investor relations and asset management functions. Prior to joining HEI in February 2004, Clark was a partner at Olympus Real Estate Partners, the real estate-affiliate of LBO-firm Hicks, Muse, Tate & Furst, which acquired approximately $5 billion in assets from 1994 to 2003 through three discretionary real estate funds representing nearly $1.7 billion in equity commitments. During his ten year association with Olympus, Clark rose from associate to partner/investment committee member, and was responsible for the firm’s hotel investment activities from 1999 to 2004. Clark either led, or was actively involved in, the acquisition of 63 hotels and resorts, covering approximately $1.35 billion in transaction value. Prior to Olympus, Clark was with Montford Companies, a private real estate concern based in Dallas. Education, Affiliations, Distinctions BS, Texas A&M University Member, the Hotel Development Council of the Urban Land Institute and the New York Hospitality Council
Ted DarnallCEO of HEI Hotels and Resorts Lodging and Technical Services CompanyTed Darnall is responsible for guidance and growth of HEI's property operations, asset management and design and construction divisions. A 30-year veteran of the hospitality industry and widely recognized as one of the top hotel operators in the industry, Ted has held executive positions with Starwood, Interstate, and Marriott. Ted's industry recognition is garnered from his innovative initiatives, performance-driven, results-oriented focus, and motivational leadership. Prior to joining HEI in 2006, Ted was with Starwood for 10 years where he held various executive positions which included Chief Operating Officer of Starwood Lodging Corporation, President of North America Operations, and President of Starwood Real Estate Group. Prior to Starwood, Ted was with Interstate Hotels for over 14 years, reaching the position of Senior Vice President, Operations. Darnall began his hospitality career with Marriott Corporation, where he held a number of management positions.
Company Logo
This property is managed by
HEI Hotels & Resorts