Regional Director of Operations - CO, KS, TNTharaldson Hospitality Management - Corporate OfficeFargo, ND, Remote Job
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Job Description

 Tharaldson Hospitality Management is seeking a Regional Director of Operations for the Mid-Atlantic/North East. The role of the Regional Director is to examine, analyze, and evaluate the operations of assigned hotels to ensure maximum profitability, outstanding customer experience and adherence to company and franchise standards and policies.  The ideal candidate possesses strong verbal and written communication skills, is detail-oriented, and has had success leading a team to top level performance.

Essential Functions of the Regional Director:

  • Visits each hotel in the region minimally 1x/month
  • Guides and directs management in the development, production, and promotion, and financial aspects of the organization's products and services.
  • Answer complaints and resolves problems
  • Authorizes expenditures and monitors cost controls and labor
  • Implements programs that meet corporate goals and objectives
  • Performs various investigations and/or audits as needed or as recommended by a supervisor or by Corporate personnel
  • Monitors in-house guest balances and AR aging to ensure no uncollectable debt
  • Directly involved with Revenue Management, pricing and Sales and Marketing of the hotels
  • Evaluates the results of overall operations regularly and systematically and reports these results to the Regional Vice President via written visit recaps
  • Ensures that the responsibilities, authorities, and accountability of all direct subordinates are defined and understood
  • Conducts area meetings semi-annually
  • Adheres to all franchise procedures and regulations to assures each hotel adheres to standard operating procedures
  • Other duties as assigned

Job Requirements

 Job Requirements:

  • Minimum 5 years select service hotel General Manager experience with multiple brands 
  • Minimum of a Bachelor's Degree
  • Identify and resolve problems in a timely manner
  • Strong conflict management skills
  • Speak clearly and persuasively in positive or negative situations
  • Demonstrate group presentation skills, participate in meetings
  • Build morale and group commitments to goals and objectives
  • Ability to multi-task, tracking completion dates to ensure timeliness
  • Strong sense of urgency
  • Writes clearly and informatively
  • Ability to read, analyze, and interpret complex documents including financial reports and legal documents
  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, etc.
  • Ability to define problems collect data establish facts, and draw valid conclusions
  • Efficient computer skills
  • Ability to connect with hourly team members during property visits to ensure training and tools are being provided to ensure the hotels’ success
  • Must live or be willing to relocate in one of the followings markets: CO, KS, and TN 
  • Must be available, weekends, nights, and holidays
  • Must have valid Driver's License

Job Details

Senior level
Remote Job
Bonus Plan

About this location

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401(K) Matching
Dental Benefits
Disability Insurance
Health Insurance Benefits
Job Training
Life Insurance
Paid Holidays
Paid Time Off
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Tharaldson Hospitality Management - Corporate Office
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Address1201 Page Drive, Fargo, ND, 58103 View map
Property typeHotel 
room Count101-250 
location TypeUrban 

People (1)

SamanthaManager In TrainingCurrent college students can enroll in an 8 or 12 week internship program that can feed directly into the MIT program.

Culture (4)

Aimee Fyke -- Profit SharingThe THM COO talks about the Profit Sharing Plan.
Las Vegas hotel teams walk for autism awarenessA group of managers from some of our Las Vegas properties showed out for their community by participating in walks for two great organizations: Autism Speaks and Nevada PEP - Run, Walk Roll Against Bullying. Both events were held at the University of Nevada Las Vegas campus and had great turnouts from the Las Vegas community!
A Brief HistorySince his first hotel acquisition in 1982, Gary Tharaldson has owned over 350 hotel properties throughout the United States. He has been instrumental in developing prototype properties for the likes of Marriott and Hilton, and has received numerous Developer of the Year awards from the same highly respected franchise companies.
Our MissionTharaldson Hospitality Management’s mission is to operate the most profitable hotels in the world by hiring the brightest people and providing them with the tools and know-how to produce industry-leading bottom lines. We will constantly pursue this mission while never sacrificing the satisfaction of our guests or employees.
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Tharaldson Hospitality Management - Available Positions