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PM Room AttendantThe Post Oak Hotel at Uptown HoustonHouston, TX
A property of: The Post Oak Hotel at Uptown HoustonPosted 4 weeks ago

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Job Description

Job Description

PM Room Attendant
The Post Oak Hotel at Uptown Houston

The Post Oak Hotel at Uptown Houston is seeking a Room Attendant to join our team. We hire individuals that are committed to providing a remarkable guest experience and changing the standard of luxury. If your skills and talents are a match for our needs, we can open the door to growth and leadership opportunities.

What we offer you:
  • Multiple benefit plans to suit your needs
  • Paid Vacation
  • Opportunities for advancement
  • Positive and respectful work environment where diversity is valued
  • Generous employee discounts
  • Community volunteer opportunities with Landry's League


What you can expect to do:
  • Follow all the Forbes 5 star processes and standards.
  • As a Colleague at The Post Oak Hotel, you are expected to 'live' the Service Roots Mission, Vision, and Behaviors on every shift with every Guest and each other.
  • Respond promptly to requests from guests and other departments.
  • Fill cart with supplies and transport cart to assigned area.
  • Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.
  • Replace guest amenities and supplies in rooms.
  • Replace dirty linens and terry with clean items.
  • Make beds and fold terry.
  • Clean bathrooms.
  • Remove trash, dirty linen, and room service items.
  • Check that all appliances are present in the room and in working order.
  • Straighten desk items, furniture, and appliances.
  • Dust, polish, and remove marks from walls and furnishings.
  • Vacuum carpets and perform floor care duties (e.g., in guest rooms and hallway).
  • Follow all company and safety and security policies and procedures.
  • Report any maintenance problems, safety hazards, accidents, or injuries.
  • Properly store flammable materials.
  • Ensure uniform and personal appearance are clean and professional;
  • Maintain confidentiality of proprietary information.
  • Welcome and acknowledge all guests according to The Post Oak Hotel standards; anticipate and address guests' service needs;
  • Assist individuals with disabilities;
  • Thank guests with genuine appreciation.
  • Speak with others using clear and professional language.
  • Support team to reach common goals.
  • Ensure adherence to quality expectations and standards.
  • Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
  • Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces\\
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Stand, sit, kneel, or walk for an extended period across an entire work shift.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Perform other reasonable job duties as requested by Supervisors/Manager

Job Requirements

Apply now if you:
  • Aspire to our "Be FAIR" ideals: Be Friendly, Accommodating, Inclusive, and Respectful
  • High School Degree or Certification etc.
  • 1 year of experience preferred.
  • Knowledge in and or experience with Forbes 4/5 Star service standards is preferred.
  • Have experience in and a passion for Hospitality.
  • Possess excellent written and oral communication skills.

Job Details

Entry level
Full-time

About this location

class:
Luxury
room Count:
101-250
location Type:
Urban

Values

Customer Focus
Customer Service
Empowerment
Hospitality
Teamwork

Perks

401(K)
Company Discounts
Dental Benefits
Health Insurance Benefits
Hotel Discounts
Paid Holidays
Paid Time Off
Vision Benefits
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The Post Oak Hotel at Uptown Houston
The Post Oak Hotel is the only Texas Forbes Five-Star Hotel and Spa and
Houston’s only AAA Five-Diamond destination boasting elegant
accommodations masterfully blended with extensive confeshow more
show more
Address1600 West Loop South, Houston, TX, 77027 View map
Property typeHotel 
classLuxury 
room Count101-250 
location TypeUrban 

Culture (1)

Houston's Only Hotel Forbes Winner
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This property is managed by
The Post Oak Hotel at Uptown Houston