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PM House AttendantThe Post Oak Hotel at Uptown HoustonHouston, TX
A property of: The Post Oak Hotel at Uptown HoustonPosted 2 weeks ago

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Job Description

Job Description

PM House Attendant (Aide)
The Post Oak Hotel at Uptown Houston

The Post Oak Hotel at Uptown Houston is seeking a House Attendant (Aide) to join our team. We hire individuals that are committed to providing a remarkable guest experience and changing the standard of luxury. If your skills and talents are a match for our needs, we can open the door to growth and leadership opportunities.

What we offer you:
  • Multiple benefit plans to suit your needs
  • Paid Vacation
  • Opportunities for advancement
  • Positive and respectful work environment where diversity is valued
  • Generous employee discounts
  • Community volunteer opportunities with Landry's League

What you can expect to do:
  • Date Follow all the Forbes 5 star processes and standards.
  • As a Colleague at The Post Oak Hotel, you are expected to 'live' the Service Roots Mission, Vision, and Behaviors on every shift with every Guest and each other.
  • Respond promptly to requests from guests and other departments.
  • Identify and report preventative or other maintenance issues in public areas or guest rooms. Post caution signs.
  • Contact other departments directly for urgent repairs.
  • Deliver guest requests and set up furniture items in guest rooms as requested.
  • Remove items from hallways and transport to designated areas, including debris, room service food and beverage trays, unread newspapers, soiled linens, and trash.
  • Clean, maintain, and store cleaning equipment.
  • Follow all The Post Oak Hotel and safety and security policies and procedures.
  • Report any maintenance problems, safety hazards, accidents, or injuries
  • Complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional.
  • Maintain confidentiality of proprietary information.
  • Protect company assets.
  • Support all co-workers and treat them with dignity and respect.
  • Support team to reach common goals.
  • Comply with quality assurance expectations and standards.
  • Move at a speed that is required to respond to work situations (e. g., run, walk, jog).
  • Visually inspect tools, equipment, or machines (e. g., to identify defects).
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Move through narrow, confined, or elevated spaces.
  • Move over sloping, uneven, or slippery surfaces and steps.
  • Move up and down a ladder.
  • Move up and down stairs and/or service ramps.
  • Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
  • Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
  • Stand, sit, kneel, or walk for an extended period or high frequency across an entire work shift.
  • Perform other reasonable job duties as requested by Supervisors/Mangers.

Job Requirements

Apply now if you:
  • Aspire to our "Be FAIR" ideals: Be Friendly, Accommodating, Inclusive, and Respectful
  • High School Degree or Certification etc.
  • 1 year of experience preferred
  • Knowledge in and or experience with Forbes 5 Star service standards is preferred.

Job Details

Entry level
Full-time

About this location

class:
Luxury
room Count:
101-250
location Type:
Urban

Values

Customer Focus
Customer Service
Empowerment
Hospitality
Teamwork

Perks

401(K)
Company Discounts
Dental Benefits
Health Insurance Benefits
Hotel Discounts
Paid Holidays
Paid Time Off
Vision Benefits
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The Post Oak Hotel at Uptown Houston
The Post Oak Hotel is the only Texas Forbes Five-Star Hotel and Spa and
Houston’s only AAA Five-Diamond destination boasting elegant
accommodations masterfully blended with extensive confeshow more
show more
Address1600 West Loop South, Houston, TX, 77027 View map
Property typeHotel 
classLuxury 
room Count101-250 
location TypeUrban 

Culture (1)

Houston's Only Hotel Forbes Winner
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This property is managed by
The Post Oak Hotel at Uptown Houston