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Surf & Sand Resort, Laguna Beach is proudly a part of JC Resorts, a proven leader in the management and operation of golf and resort properties since 1971. We are located directly on the beach in the heart of Laguna and have been part of the local history since 1948. We are looking for passionate individuals, empowered to create wow moments and lasting memories for every guest, every time. As a family owned business, we treat people like lifelong friends and believe in the personal touch.
In addition to working in the most beautiful oceanfront location in Laguna, we offer competitive and progressive benefits including complimentary meals.
Join our team of friendly, engaging, professionals who love the Hospitality Industry and want to share it with our guests.
To complete an APPLICATION please visit our website: WWW.SURFANDSANDRESORT.COM or contact the Human Resources office direct line 949-376-2764 anytime Monday - Friday, 8:30 am – 5:00 pm for more information
The PBX OPERATOR / Part Time is responsible to correctly connect incoming hotel calls to the appropriate individual or department with the utmost courtesy and efficiency.
ESSENTIAL DUTIES, include but not limited to:
JOB KNOWLEDGE & EDUCATIONAL LEVEL: High school diploma or equivalent required. English fluency required. Some telephone experience required. Experience on multi-line telephone system preferred. Must be computer literate and have a minimum typing speed of 30 wpm. Previous hotel experience preferred. Must display knowledge of currently accepted business phone etiquette.
SKILLS AND APTITUDES: Detail oriented. Organized and efficient. Learns quickly. Safety-minded. High quality standards for production and service. Diplomatic and calm. Must be able to handle multiple tasks and be able to prioritize. Strong verbal communications skills, and pleasant telephone voice. Courteous, friendly, and professional manner. Good team player. Customer service focus. Able to work productively with little supervision. Trustworthy and reliable.
PHYSICAL DEMANDS: Interactively engaged at telephone switchboard approximately 60-90% of shift, depending upon level of business. Stands/walks approximately 5-10% of shift. Work is repetitious and requires intense focus. May be required to work extended hours during special events or other unusual circumstances. Must be able to work well under pressure. Some lifting.
If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodation related to applying for employment at our company, please contact us at 855-318-8947 and/or email us at firstname.lastname@example.org
JC Resorts is an equal opportunity employer committed to hiring a diverse workforce and maintaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition, and any other status protected by state or federal law.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Surf & Sand Resort is recognized as one of Condé Nast Traveler Readers' Choice Awards, Top Resorts in Southern California, one of Travel + Leisure’s World’s Best, is a member of Preferred Hotels and Resorts and has held the AAA Four Diamond rating for over 20 years.
Surf & Sand Resort | 1555 South Coast Highway | Laguna Beach, CA 92651
www.surfandsandresort.com HR direct line: (949) 376-2764
|Address||1555 South Coast Highway, Laguna Beach, CA, 92651 View map|