PBX OperatorHotel VikingNewport, RI
A property of: Davidson Hospitality Group
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Job Description

Company Info

Join one of the fastest growing lifestyle hospitality companies and enhance your career! Pivot Hotels & Resorts, the lifestyle and luxury division of Davidson Hotels & Resorts, operates with a deep-rooted passion for continuous innovation, exceptional service delivery, revenue generation, inspired marketing and financial responsibility. As disruptors of the status quo, we intend to spark a movement honoring our community, the adventure-minded traveler and work-hard-play-harder road warrior through distinctive design, bespoke wellness offerings, philanthropic endeavors and locally sourced, internationally influenced food and beverage. Constituted by some of the most accomplished leaders in lifestyle hospitality, Pivot Hotels & Resorts caters to today's experience-seeking, adventurous traveler through inspiring design, thoughtful service, and one-of-a-kind experiences at each of its hotels and resorts. At Pivot Hotels & Resorts, we know that it is the people who operate our hotels that make the difference between average and exceptional performance. So we want you to join us to be the difference! More information can be found at www.pivothotels.com.

Property Info

A downtown Newport icon, the award-winning Hotel Viking, is situated atop Newport's Historic Hill neighborhood. Offering breathtaking views of prestigious Bellevue Avenue, the hotel is within easy walking distance of Newport's Bellevue Avenue mansions, scenic waterfront, bustling harbor, and a myriad of restaurants and lively bars. Offering 208 guestrooms and luxury suites the hotel provides a sense of history and a friendly ambiance. On site amenities include our signature eatery, One Bellevue Restaurant, Lounge and Patio, as well as our seasonal Top of Newport rooftop restaurant, our full service SpaFjor, 24-hour fitness center, indoor heated pool and hot tub. With nearly 14,000 square feet of function space, an additional 3,000 square feet of outdoor event space and an on-site wedding Chapel, our team is ready to create your ideal event. Our service and attention to detail have made Hotel Viking a revered destination throughout its 90-year history. Come join our team today!

Position Info

Davidson Hotels & Resorts is one of the largest and most successful independent hotel management companies in the industry. The combined experience of our team represents a breadth and depth of expertise that is unmatched, and we believe our people are the cornerstone of our success. We are committed to making Davidson a great place to work and provide the foundation for building successful careers. If you share our passion for delivering hospitality where details matter, apply today to join our team!

The PBX telephone operator is responsible for: handling incoming and outgoing phone calls; responding to guest requests; learn and disseminate basic hotel information; be knowledgeable of procedures and techniques necessary for the smooth operation of the department. PBX Operators are required to: display a guest orientation; possess a working knowledge of computers; and display an excellent phone manner. Operate the hotel switchboard in an efficient, courteous and professional manner to provide quality operations which maximize guest satisfaction. Candidate must have excellent communication skills and ability to multi-task and work a varied schedule.

QUALIFICATIONS:
• High School graduate or G.E.D. equivalent.
• Ability to communicate effectively with the public and other Team Members.
• Read, write and speak English fluently.
• Strong problem solving skills and great customer service required.

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hotels & Resorts is a drug free workplace. Pre-employment drug test, background check, and job assessment required.

Job Requirements

[see description]
DHRIC042019

About Us

Davidson Hotels & Resorts offers a rich benefit program including 3 tiers of medical coverage, and multiple free benefits which tie into our health coverage including: 24/7 Healthcare Concierge, 24/7 Teledoc service, a Maternity Program, Cancer Program, and Free Maintenance Medications.  Enrollments are completed by licensed counselors who will help you tailor a plan to best fit you and your family’s needs!  Along with Medical we offer Vision and Dental insurance; as well as company paid Life Insurance, Long Term Disability, and Short Term Disability.  There are a variety of other coverages our team members can choose to elect such as Life Insurance Buy Ups, Short Term Disability Buy-Up, Critical Illness, Accident Insurance, Hospital Indemnity, Home and Auto insurance, Legal Assistance, and Pet Insurance.  We also offer hotel discounts, Tuition Reimbursement, EAP program, emergency travel assistance, and Paid Time Off (vacation, sick, bereavement, and Holidays).  Davidson contributes a company match for any team member participating in 401k, along with a Roth option including 41 different investment options.  We recognize our team members with service awards at every 5 year increment, our people are the cornerstones of our success, and employee satisfaction helps us achieve our strategic goals and create value in everything we do!  

Job Details

Entry level
Full-time

About this location

class:
Midscale
room Count:
101-250
location Type:
Urban

Values

Innovation
Integrity
Relationships
Self-Discipline
Value Creation

Perks

401(K) Matching
Company Discounts
Dental Benefits
Disability Insurance
Health Insurance Benefits
Paid Sick Days
Paid Time Off
Tuition Reimbursement
Vision Benefits
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Hotel Viking
Dating from the 1920s, this upscale landmark hotel is a 12-minute walk
from Long Wharf Mall Shopping Center and an 8-minute walk from the
International Tennis Hall of Fame & Museum.
show more
Address1 Bellevue Avenue, Newport, RI, 2840 View map
Property typeHotel 
classMidscale 
room Count101-250 
location TypeUrban 

People (3)

Peter SamsChief Operating Officer
Thom GeshayPresident
JOHN BELDENChairman & CEO

Culture (1)

DAVIDSON HOTELS & RESORTS PHILANTHROPYIt takes a Village to raise the hopes and dreams of a child suffering from a life-threatening illness. Too often, children with life-threatening illnesses are forced to lead very different lives. Thrust uncontrollably into extraordinary circumstances that can rob them of the joys, innocence and simplicity of childhood. In the lives of these courageous children, normalcy takes a very different form; many times lacking smiles, laughter, joy and hope. Give Kids The World (GKTW) changes all that. Though not a cure for their medical condition, the extraordinary work performed at The GKTW Village does the impossible. It allows these children to escape the harsh reality of their world. To visit Orlando and stay in a whimsical, 70-acre storybook resort with their family. To visit Disney World, Universal Studios and SeaWorld. To laugh out loud with newfound friends. Even to eat ice cream for breakfast. To simply experience the world, as they should-as a child. And when they return home, they take with them one of the most powerful forces on the planet - hope! As a corporate sponsor, Davidson has joyfully and tearfully pledged our love and commitment to these amazing children, both through our volunteer efforts, as well as through long-term financial commitments to GKTW. It has been, without a doubt, one of the most important missions of our Davidson family. And we've all been blessed to experience the beauty of providing hope and faith into an otherwise dire situation. As the highest-ranked charity in the nation, GKTW has now hosted over 120,000 children with life-threatening illnesses, and their families, providing a cost-free, weeklong stay at the Give Kids The World Village, including transportation, meals and tickets to Walt Disney World, Sea World and Universal Studios. It also takes a Village of corporate sponsors, individual donors and volunteers to make it all happen-of which we are extremely honored to be a member.
Company Logo
This property is managed by
Davidson Hospitality Group