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Owner Services AgentFour Seasons Resort Scottsdale at Troon NorthScottsdale, AZ
A property of: Four Seasons Resort Scottsdale at Troon NorthPosted 3 weeks ago

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Job Description

Who We Are:

Four Seasons prides itself on the commitment to the Golden Rule philosophy, and strives to provide the best possible experience for both our guests and employees. To learn more about Four Seasons Hotels and Resorts, watch this exciting video: We Are Four Seasons.

Four Seasons Resort Scottsdale is a luxury hotel nestled in the foothills of Pinnacle Peak amid towering cacti, enriched with outstanding design and talent.

https://www.fourseasons.com/scottsdale/

https://www.instagram.com/fsscottsdale/

The Opportunity:

The Four Seasons Resort Scottsdale is looking for a talented Owner Services Agent for the property's Residence Club. This position will assist Four Seasons Residence Club owners and guests with any and all inquiries pertaining to Four Seasons interval and fractional ownership.

Job duties include but are not limited to:
  • Booking owner time
  • Reserving rental reservations
  • Managing exchange options
  • Acting as a point of contact for any pre-arrival needs including setting up special requests and concierge related bookings
  • Answering basic questions as it pertains to Four Seasons interval and fractional ownership.
Who We Look For:

The ideal candidate will have:
  • Previous experience in a hotel/resort front desk / reservations environment (interval or fractional ownership preferred)
  • Comfort speaking with guests/clients on the phone in a professional manner (preferred experience resolving guest questions/challenges)
  • Proficient in Microsoft office with the ability to learn other Four Seasons proprietary software (Opera experience is a plus)
  • Ability to multi task and complete requests according to priority
Some Benefits Four Seasons Employees Enjoy Include:
  • Energizing Employee Culture where you are encouraged to be your true self!
  • Comprehensive learning and development programs to help you master your craft.
  • Inclusive and diverse employee engagement events all year-round.
  • Exclusive discount and travel programs with Four Seasons
  • Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan)
  • And so much more!
Visa Requirements:

US work authorization is required

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Job Requirements

[see description]

Job Details

Entry level
Full-time

About this location

class:
Luxury
room Count:
101-250
location Type:
Resort
Four Seasons Resort Scottsdale at Troon North
Four Seasons Resort Scottsdale at Troon Northshow more
Address10600 East Crescent Moon Drive, Scottsdale, AZ, 85262 View map
Property typeHotel 
classLuxury 
room Count101-250 
location TypeResort 
Company Logo
This property is managed by
Four Seasons Resort Scottsdale at Troon North
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