Who We Are:
Four Seasons prides itself on the commitment to the Golden Rule philosophy, and strives to provide the best possible experience for both our guests and employees. To learn more about Four Seasons Hotels and Resorts, watch this exciting video: We Are Four Seasons
Four Seasons Resort Scottsdale is a luxury hotel nestled in the foothills of Pinnacle Peak amid towering cacti, enriched with outstanding design and talent.https://www.fourseasons.com/scottsdale/https://www.instagram.com/fsscottsdale/The Opportunity:
The Four Seasons Resort Scottsdale is looking for a talented Owner Services Agent for the property's Residence Club. This position will assist Four Seasons Residence Club owners and guests with any and all inquiries pertaining to Four Seasons interval and fractional ownership.
Job duties include but are not limited to:
Who We Look For:
- Booking owner time
- Reserving rental reservations
- Managing exchange options
- Acting as a point of contact for any pre-arrival needs including setting up special requests and concierge related bookings
- Answering basic questions as it pertains to Four Seasons interval and fractional ownership.
The ideal candidate will have:
Some Benefits Four Seasons Employees Enjoy Include:
- Previous experience in a hotel/resort front desk / reservations environment (interval or fractional ownership preferred)
- Comfort speaking with guests/clients on the phone in a professional manner (preferred experience resolving guest questions/challenges)
- Proficient in Microsoft office with the ability to learn other Four Seasons proprietary software (Opera experience is a plus)
- Ability to multi task and complete requests according to priority
- Energizing Employee Culture where you are encouraged to be your true self!
- Comprehensive learning and development programs to help you master your craft.
- Inclusive and diverse employee engagement events all year-round.
- Exclusive discount and travel programs with Four Seasons
- Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan)
- And so much more!
US work authorization is required
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf