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Night Auditor - Magnolia HoustonMagnolia Hotel HoustonHouston, TX
A property of: CoralTree Hospitality Group LLCPosted 4 weeks ago

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Job Description

Job Overview

Provide friendly, efficient and hospitable service at the front desk. Provide efficient and friendly check in and check out service. Run the night audit process through the PMS system.

Essential Functions

  • Provide exceptional guest service in a positive and clear speaking voice, listen attentively to understand requests
  • Verify and swipe credit cards for authorization using electronic acceptance methods
  • Handle cash, make change and balance an assigned house bank
  • Post charges to guest rooms and/or house accounts as needed
  • Retrieve messages, mail and facsimiles for guests as requested
  • Research and perform revenue audit function
  • Upon completion of audit, input information into general ledger system
  • File paid invoices in night audit packs
  • Research and respond to charge inquiries on a timely basis
  • Send copies of guest folios on a timely basis via fax or mail
  • File registration cards in suite number order
  • Notify guests of incoming faxes using the message function on the computer

Job Requirements

Qualifications

  • High school graduate
  • One year Accounting experience
  • Fluency in job related English, both verbal and non-verbal
  • Provide legible communication and directions
  • Compute basic mathematical calculations (add, subtract, multiply and divide numbers)


Property Introduction

At the Magnolia Houston, a Tribute Portfolio Hotel, we have an inviting spirit and dedication to making guests feel instinctively cared for. Rated "One of the top 100 New Hotels in the World" byCondé Nast Traveler Magazine, Magnolia Houston, A Tribute Portfolio Hotel, was originally the home of theHouston Post Dispatchnewspaper and later the corporate office for Shell Oil Company. After extensive renovations, this 1926 historic landmark is now one of Houston's most distinct properties. Located in the heart of downtown Houston, you will be a part of helping our guest's discover a destination dedicated to pure hospitality whether traveling for business or pleasure.

Company Introduction

Our team members are the true soul of our company. We think differently. About travel, but also about the ways in which we deliver on our promise to engage, delight, awaken and challenge our team members as well as our guests. We are deeply committed to the foundation of core values that molds our interactions with everyone we encounter - our guests, our clients, our team and our communities. We create engaging, impactful environments that connect people and place, awaken the spirit, and allow team members with talent, integrity and heart to thrive. We believe our team members are the true soul of our company. We invite you to join us on this journey.

We have a great benefits package!

Job Details

Entry level
Full-time

About this location

class:
Upscale
room Count:
51-100
location Type:
Urban

Values

Balance
Empowerment
Innovation
Integrity
Performance
Relationships

Perks

401(K) Matching
Adoption Assistance
Commuter Benefits
Dental Benefits
Family Medical Leave
Health Insurance Benefits
Hotel Discounts
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Magnolia Hotel Houston
Magnolia Houston, A Tribute Portfolio Hotel, was originally the home of
the Houston Post Dispatch newspaper and later the corporate office for
Shell Oil Company. After extensive renovations, this 1926 hishow more
show more
Address1100 Texas Avenue, Houston, TX, 77002 View map
Property typeHotel 
classUpscale 
room Count51-100 
location TypeUrban 

People (1)

Tom LuersenPresidentTom provides executive leadership for CoralTree Hospitality Group and previously was the Chief Operating Officer of the Two Roads Hospitality/Destination Hotels portfolio. A 20-year veteran of Two Roads, Tom held multiple operations titles with the company. He started with Two Roads in 1998 at Sunriver Resort in Oregon where he was Managing Director. He previously held senior resort and hospitality executive positions with The Woodlands Corporation in Texas, where he oversaw the hospitality division including resorts, hotels, corporate conference centers and club operations, along with master planning the 36,000-acre community. Tom also has held various executive and leadership roles with Busch Properties, operating and expanding hospitality, golf, club and condominium developments. After graduating from college, where he was managing restaurants in Miami, Tom joined Gaylord Hotels in Nashville, Tenn., and held an executive-level role in management for the original Opryland Hotel. Tom is an active member of the American Hotel & Lodging Resort Resort Committee, the Urban Land Institute and is the founder and board member of The Wonderland Express, a non-profit organization that provide memorable holiday experiences to economically challenged and at-risk families in Central Oregon. He is a two-term past Chairman and Board Member of the Oregon Tourism Commission and the Cascade Culinary Institute. Tom received his Bachelor of Science degree from Florida International University.

Culture (2)

EmpowermentWe encourage thoughtful risk taking
IntegrityWe do the right thing
Company Logo
This property is managed by
CoralTree Hospitality Group LLC