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Night AuditMarriott Orlando DowntownOrlando, FL
A property of: United Capital Corp.
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Job Description

This position is based in Orlando, Florida.

The Marriott Orlando Downtown Hotel in Orlando, FL is searching for a Night Audit to join our team. Located in the Creative Village in downtown Orlando, the hotel has 297 guest rooms with views of the downtown Orlando Skyline. This great full-service Marriott Hotel has 15 meeting rooms with 15,992 sq. ft of space, an onsite Starbucks, Shade Bar and Grill, Fitness Center, and Outdoor Pool.

Duties & Functions:

Night Audit Responsibilities :
  • Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date.
  • Audit, balance, post and report on front desk, rooms, and all food and beverage outlets' cash and credit operations
  • Process all payment types such as room charges, cash, checks, debit, or credit.
  • Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency.
  • Run the night audit final, after ensuring all revenue is in balance
  • Handle all unusual and/or emergency situations in accordance with the property procedures. Notify the General Manager of any unusual incidents or emergencies which occurred during the shift.
  • Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.

Front Desk Responsibilities:
  • Responsible for counting the cash drawer upon start and end of shift.
  • Checks Front Desk log book for any special requests, problems, etc.
  • Greet and welcome all guests approaching the Front Desk in accordance with Marriott Brand standards.
  • Handle check-ins and checkouts in a friendly, efficient and courteous manner.
  • Approach all encounters with guests and associates in a friendly, service-oriented manner.
  • Proactively recommend hotel services, facilities and provide hours of operation upon check-in
  • Associates must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow associates.
  • Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
  • Handles guest check-ins and check-outs throughout shift
  • Use proper two-way radio etiquette at all times when communicating with other associates.
  • Communicates all important information to following shift to ensure a smooth transition.
  • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
  • Follow all cash handling and credit policies.
  • Be aware of all rates, packages and special promotions as listed in the Log Book.
  • Completes all end of shift closing procedures and ensures that the cash drop is completed.

Work Environment / Physical Demands:
  • Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Work Location:

Marriott Orlando Downtown Hotel - 400 West Livingston Street, Orlando, FL. 32801

The Marriott Orlando Downtown Hotel is an Equal Opportunity Employer

Job Requirements

See Job Description.

Job Details

Entry level

About this location

room Count:
location Type:
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Marriott Orlando Downtown
Elevate your vacation at Marriott Orlando Downtown, where fun and
excitement are around every corner. Our hotel is in a prime location near
Amway Center, Orlando City Stadium and Camping World Sshow more
show more
Address400 West Livingston Street, Orlando, FL, 32801 View map
Property typeHotel 
room Count101-250 
location TypeUrban 

People (2)

Anthony J. MiceliPresident & Chief Operating Officer
Attilio F. PetrocelliChairman & Chief Executive Officer
Company Logo
This property is managed by
United Capital Corp.