Manager, Franchise Operations - Remote in WA, CO or ORWyndham Hotels & Resorts Head OfficeParsippany, NJ, Remote Job
A property of: Wyndham Hotels & ResortsPosted Today

In less than 2 minutes, get your
Personal Score for every job

SALARY FIT
Good Match
SKILL FIT
Highly Competitive
CULTURE FIT
Good Fit
4.0

Job Description

Wyndham Hotels & Resorts is now seeking a Manager, Franchise Operations - Remote in WA, CO or OR to join our team at the Remote in Washington, Colorado, or Oregon location in Remote in Washington, Colorado, or Oregon, Washington.

Job Summary

Manager of Franchise Operations relationship with franchisees drives revenue through engagement in WHG programs and services that yield top line revenue. The MFO relationship has a direct impact on the retention of rooms.
• Responsible for Wyndham Hotels and Resorts effort to expand revenue generation opportunities, drive growth and performance while improving quality performance and increasing customer satisfaction for a portfolio of hotels
• Assist the Regional Director of Franchise Operations with problem resolution, onboarding and retention for their portfolio
• Manage front line efforts to drive franchisee satisfaction
• Assist with recommendations to impact financial goals and operations of hotels in their region
• Understand market conditions impacting hotel operations and performance with the ability to identify, recommend and assist in implementing revenue generating opportunities
• Influence and inspire franchisee to engage in the brand and WHG initiatives.
• Recommend improvement actions that will drive guest reviews of quality and guest satisfaction
• Identify key opportunities for the hotels to drive participation and engagement in the Wyndham Rewards loyalty program
• Continuously learn new initiatives and stay current with industry trends and transfer this knowledge to the franchisees to enhance our value proposition
• Train and mentor other field team members as needed
• Cultivate effective relationships with franchisees, general managers, WHG associates and acting as a champion for WHG culture.

Physical Requirements

• Position entails exposure to interior and exterior hotel property environments inclusive of the multilevel properties, inclement weather (i.e. stairs, onsite restaurants, pool and exercise facilities, etc.)
• Seamless continuation of work while traveling on company business (i.e. conduct work using mobile devices, from hotels, while at trade shows, and/or across varying time zones when necessary)
• 90 % travel with flexible work schedule
• Work under pressure with extended hours/days when required, in order to meet deadlines
• Must be able to independently prioritize and schedule multiple responsibilities
• This position requires the ability to stand and be on your feet for approximately 50% of the day
• This position requires the ability to sit and drive long distances for approximately 75% of the week
• Qualified candidates must be able to lift a minimum of 10 lbs.
• Excellent verbal and written communication skills required to effectively present material to various audiences
• This position requires the ability to bend, twist, squat, push/pull while inspecting properties

Preferred Qualifications

• 2 to 4 years of progressive experience in a hotel or a related field required, preferably, property and corporate management experience.
• 4 year college degree (Preferred)
• Multi-property experience
• Industry certifications (Preferred)

COMPANY OVERVIEW:
Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

Our hotel owners are the stewards of our brands, and together, we champion everyday travelers. We believe guests deserve great experiences, and our robust portfolio-distinguished by our leading economy and midscale brands-delivers just that.

We are AmericInn® by Wyndham, Baymont® by Wyndham, Days Inn® by Wyndham, Dazzler® by Wyndham, Dolce Hotels and Resorts® by Wyndham, Esplendor® Boutique Hotels by Wyndham, Hawthorn Suites by Wyndham®, Howard Johnson® by Wyndham, La Quinta® Inns & Suites, Microtel by Wyndham®, Ramada Encore by Wyndham, Ramada Worldwide® by Wyndham, Super 8® by Wyndham, The Trademark Collection® by Wyndham, Travelodge® by Wyndham, TRYP by Wyndham®, Wingate by Wyndham®, Wyndham Garden®, Wyndham Grand® and Wyndham Hotels and Resorts®.

Headquartered in Parsippany, N.J. with offices around the globe in London, Shanghai, Buenos Aires, Dubai and more, Wyndham Hotels & Resorts employs approximately 15,000 team members worldwide.

Our Company is an Equal Employment Opportunity Employer.

Job Location: Remote in Washington, Colorado, or Oregon, Remote in Washington, Colorado, or Oregon, Remote in Washington, Colorado, or Oregon, Washington 98198
Employment Status: Full-time

Job Requirements

Please see Description

Job Details

Mid level
Full-time
Remote Job

About this location

floors:
11-25
class:
A
building Type:
Commercial

Values

Accountability
Customer Focus
Diversity
Fun
Inclusion
Integrity

Perks

401(K)
401(K) Matching
Dental Benefits
Disability Insurance
Flexible Spending Account (FSA)
Health Insurance Benefits
Life Insurance
Paid Holidays
Paid Time Off
Vision Benefits
Similar Jobs: 16861

Similar Jobs: 16861

Manager, Remote Regional Sales - Franchise  
Wyndham Hotels & Resorts Head Office
Parsippany, NJ
1 week ago
General Manager  
Hampton Inn & Suites Ankeny
Ankeny, IA
4 days ago
Housekeeping Room Attendant  
Hilton Nashville Downtown
Nashville, TN
2 weeks ago
Sales Manager - Playa Largo Resort & Spa  
Playa Largo Resort & Spa
Key Largo, FL
1 week ago
General Manager  
LaQuinta Inn & Suites Panama City Beach Pier Park
Panama City Beach, FL
4 weeks ago
Assistant General Manager  
TownePlace Suites Columbus Hilliard
Hilliard, OH
4 days ago
Manager, Franchise Operations - Remote in San Diego CA  
Wyndham Hotels & Resorts Head Office
Parsippany, NJ
3 weeks ago
Assistant General Manager  
DoubleTree Hilton Deerfield Beach/Boca Raton
Deerfield Beach, FL
3 days ago
Assistant General Manager  
Holiday Inn Express Woodside
Flushing, NY
1 day ago
See more similar jobs
Wyndham Hotels & Resorts Head Office
Wyndham Hotels and Resorts is the largest hotel franchisor in the world
and a leading hotel management company. With an unmatched portfolio
of exceptional brands and the industry's simplest, most genshow more
show more
Address22 Sylvan Way, Parsippany-Troy Hills, NJ, 07054 View map
Property typeOffice 
floors11-25 
class
building TypeCommercial 

People (5)

GEOFF BALLOTTIPresident and Chief Executive OfficerGeoff serves as our President and Chief Executive Officer and a member of our Board of Directors. Prior to the spin-off of Wyndham Hotels & Resorts in 2018, he served four years as President and Chief Executive Officer of Wyndham Hotel Group and before that, six years as Chief Executive Officer of Wyndham Destinations. Prior to joining Wyndham, Geoff held leadership positions of increasing responsibility at Starwood Hotels and Resorts Worldwide, including President of Starwood North America; Executive Vice President, Operations; Senior Vice President, Southern Europe; and Managing Director, Ciga Spa, Italy. Prior to joining Starwood he was a Banking Officer in the Commercial Real Estate Group at the Bank of New England. Geoff serves as a Past Chair of the American Hotel & Lodging Association Board. He previously served as Chairman of the U.S. Travel Association and on the Executive Committee of the American Resort & Development Association. He also served on the board of directors for Christel House International, a not-for-profit organization that supports impoverished children throughout the world.
LISA BORROMEO CHECCHIOChief Marketing OfficerLisa serves as our Chief Marketing Officer, championing the world’s most iconic hotel brands and leading the company’s revenue generation strategy. Prior to the spin-off of Wyndham Hotels & Resorts in 2018, Lisa served as Senior Vice President, Global Brands for Wyndham Hotel Group. Lisa joined the company in 2015 as vice president, Brand Marketing. Prior to joining Wyndham, Lisa served in various marketing positions at JetBlue Airways, and earlier in her career, she worked in event management in professional tennis.
MONICA MELANCONChief Human Resource OfficerMonica serves as our Chief Human Resource Officer, leading a wide range of human resources, corporate social responsibility, and operations functions across the company’s global enterprise. Prior to her current role, she served as Group Vice President, Human Resources, overseeing human resources for all of Wyndham’s managed hotels in North America. She joined the company in 2018, following its acquisition of La Quinta, where she previously served as Vice President, Employee Relations. Prior to La Quinta, Monica spent 15 years with Target, serving in a number of progressive, senior human resources roles.
SCOTT LEPAGEPresident, AmericasScott serves as our President, Americas, and is responsible for maximizing the performance of franchised and managed hotels in the region. He previously served as Executive Vice President, Managed Operations, overseeing the company’s managed hotel portfolio. Prior to the spin-off of Wyndham Hotels & Resorts, Scott served as Executive Vice President, North America Operations for Wyndham Hotel Group and before that, as Vice President, Internal Audit, for Wyndham Worldwide. Before joining Wyndham, he served in various financial and operational roles with Arthur Andersen, IAC and Cameron-Brooks. Scott is a former Naval Aviation Officer and previously led operational teams over a 10-year career with the U.S. Navy.
MICHELE ALLENChief Financial OfficerMichele serves as our Chief Financial Officer. Prior to this role, she served as our Executive Vice President and Treasurer, overseeing capital markets activity, global cash management, risk management and business intelligence. Before the spin-off of Wyndham Hotels & Resorts in 2018, she served as Senior Vice President of Finance for Wyndham Worldwide, where she had responsibility for enterprise-wide budgeting, forecasting, capital allocation, financial analysis and strategy. Michele has over 20 years of experience in the hospitality industry and has served in varied financial leadership positions of increasing responsibility throughout her tenure with Wyndham and its predecessors. She began her career as an independent auditor with Deloitte.

Culture (2)

OUR VALUESIntegrity We hold ourselves to the highest standards. We’re responsible, truthful, and transparent. Accountability We honor our commitments and deliver results. Under any circumstance, we stand up and say, “Count on me.” Inclusive We respect differences in people, cultures, ideas, and experiences. Caring We never underestimate the power of compassion. We generously give our time, attention, and action. Fun When we have fun doing what we love, our guests love their experiences with us.
CULTUREAt Wyndham Hotels & Resorts, a set of values underpins our distinctive culture, drives our growth, nurtures innovation, and inspires the great experiences we create for team members and the people we serve. COUNT ON ME Our signature “Count on me” service culture encourages each team member to be responsive, be respectful, and deliver great experiences to our guests, partners and communities.
Company Logo
This property is managed by
Wyndham Hotels & Resorts