Lead Service ValetValet LivingWilmington, NC
A property of: Valet Living
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Job Description

Grow as We Grow and Take Your Career to New Heights!

As a Lead Service Valet, you will work in conjunction with the District Manager and assist with managing the total service delivery for the district’s apartment communities. This includes providing direction and oversight for the Service Valets within the assigned district.

Essential duties include:
  • Deliver on our “every door every night” business expectation and set the standard in delighting our residents
  • Assist District Manager with training Service Valets
  • Spot check Service Valets, focusing on safety, quality control and productivity
  • Collect same night missed trash, walk/track problem properties
  • Communicate with District Manager concerning delays, unsafe sites, accidents, and other maintenance problems
  • Provide waste and recycling collection coverage for understaffed properties within an assigned district
  • Document and report all property and resident non-compliance
  • Provide oversight of the nightly collection process during District Manager days off
  • Assist with evening recruiting efforts – may include referral generation and flyer distribution
  • Provide candidates with a realistic job preview from the Service Valet perspective
  • Assist with presentations during team meetings
  • Assist the District Manager with coordinating work schedules, evaluating job performance and motivating Service Valets
  • Provide leadership for the Service Valets in the areas of safety and training

You are a good fit if you have the following experience, education, and skills:
  • High school diploma or GED equivalent.AA degree preferred
  • Customer service and prior people management experience preferred
  • Strong verbal and written communication fundamentals


Special conditions of employment:
  • Smart phone with data plan
  • Open bed pick-up truck to transport trash items from door to compactor (may not be required in all areas)
  • Valid driver’s license and auto insurance (must be listed as driver on policy)
  • Ability to operate a motor vehicle and drive locally to other properties as needed
  • Ability to work outdoors, and drive in changing weather conditions
  • Flexibility to work split schedule and/or be on call during irregular hours depending on business needs

Physical requirements:
  • Ability to lift and transport up to 50 lbs. up/down stairs
  • Ability to bend at waist and lift over shoulder
  • Ability to bend at knees and lift over shoulder
  • Ability to lift both arms to shoulder height
  • Ability to walk distance of property, and be exposed to disagreeable odors


Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

Job Requirements

See Job Description.

Job Details

Mid level
Full-time

About this location

floors:
0-10
class:
Other
building Type:
Multifamily

Values

Creative
Diversity
Empowerment
Growth
Innovation
Leadership
Learning

Perks

401(K)
401(K) Matching
Company Discounts
Dental Benefits
Disability Insurance
Flexible Spending Account (FSA)
Flexible Work Schedule
Health Insurance Benefits
Job Training
Life Insurance
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Valet Living
Valet Living is the only nationally-recognized full-service amenities
provider to the multifamily housing industry, performing more than 340
million events annually across 1.4 million apartment homesshow more
show more
Address700 - 100 South Ashley Dr, Tampa, FL, 33602 View map
Property typeOffice 
floors0-10 
classOther 
building TypeMultifamily 

People (4)

Nikita BhappuManager, Public Relations & Social Media
Teresa ReedRegional Vice President, National Sales
Roosevelt FullerSenior Director of Operations
Erin McCaryNational Director of Sales
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