IT Systems EngineerThe Post Oak at Uptown Houston
The Post Oak Hotel at Uptown Houston is seeking an IT Systems Engineer to join our team. We hire individuals that are committed to providing a remarkable guest experience and changing the standard of luxury. If your skills and talents are a match for our needs, we can open the door to growth and leadership opportunities.ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Resolve technically complex problems.
- Plan, install, and configure workstations, printers and peripherals.
- Document user instructions, software versions, and operational procedures.
- Respond to user and guest requests for assistance.
- Prioritize and manage helpdesk tickets
- Analyze, diagnose, and resolve user complaints and problems with software and hardware.
- Work with co-workers and/or vendors to resolve problems as needed.
- Communicate effectively, orally and in writing.
- Perform tasks at the direction of department Management.
- Keep abreast of current trends and technologies in the industry.
- Provide on-call support