SUPERVISOR: Executive Housekeeper
SUMMARY: Responsible for general cleaning and maintenance duties and a variety of cleaning tasks in public areas and suites.
Lobby: Clean all fingerprints off glass doors, Registration Desk and run vacuum cleaner.
Public Restrooms: Clean Sink, Toilet, Mop Floor - Replenish supplies as needed.
Pool Area: Replenish supplies as needed; take out all the trash; clean glass doors and any residue from the tables. Check water level in the Spa and check bromine level.
Exercise Room: clean all mirrors, wipe all equipment, take out trash, run vacuum cleaner, clean glass doors. Water flowers for the entire outside of hotel.
Guest Laundry: clean washer/dryer, table, mop floor as needed. Help with excessive laundry when required. General cleaning of offices and Front Office areas. General cleaning of Associate break room.
Associate bathroom: clean sink, toilet, mop the floor. Replenish toilet paper and paper towels as needed. Communicate changes in suite status with the Front Desk. Assist the Chief Engineer in resolving guest complaints concerning the Maintenance Department. Deliver cribs, roll-away beds, and various related items to suites as requested by supervisor or guest. Making notations on various logs where these amenities have been delivered - i.e. cribs and roll-away beds locations must be recorded in the Log Book at the Front Desk.
Responsible for knowing hotel emergency procedures. Accommodate guest special requests courteously. Answer guest questions regarding Courtyard by Marriott and local area facilities and services. Ensure swimming pool and spa maintenance duties are performed according to manufacturer specifications and local Health Department Regulations. Carry out any reasonable request by Management that is able to be performed.
See Job Description