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Housekeeping Office CoordinatorFairmont Scottsdale PrincessScottsdale, AZ
A franchise of: AccorPosted 3 weeks ago

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Job Description

Housekeeping Office Coordinator

First impressions are everything! As a Housekeeping Office Coordinator with Fairmont Hotels & Resorts you will have the opportunity to create lasting memories for every guest, ensuring Guest rooms are comfortable, inviting and clean. The luxury our guests experience will ensure their return.

What is in it for you:
  • Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
  • On-site employee cafeteria
  • Learning programs through our Academies designed to sharpen your skills
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
  • Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is your limit!

What you will be doing:
Reporting to the Director of Housekeeping, responsibilities and essential job functions include but are not limited to the following:
  • Consistently offer professional, friendly and engaging service
  • Ensure all guest concerns are addressed promptly, effectively and all affected departments are notified through guest log
  • Ensure high morale and productivity levels are achieved, through detailed communication, training, development
  • Work closely, while building excellent relationships, with all departments within the hotel, communicating day to day updates and changes
  • Coordinate and provide administrative support to all areas of the Housekeeping department, including office opening and closing, daily room assignments, requests, and shift briefings
  • Ensure Room Attendants are informed daily about priorities in their section
  • Follow departmental policies and procedures
  • Report necessary maintenance items and service standards
  • Follow all safety and sanitation policies
  • Other duties as assigned

Your experience and skills include:
  • Proficient in English (verbal & written) essential
  • High school diploma or equivalent preferred
  • Experience with Hotel Property Management System
  • Proactive with a meticulous eye for detail
  • Strong organizational and communication skills
  • Able to convey information and ideas clearly
  • Ability to evaluate and select among alternative courses of action quickly and accurately
  • Work well in stressful, high-pressure situations
  • Effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and Guest
  • Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision


Your team and working environment:

A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience Feel Valued, Feel Sparked, We Are One

Job Requirements

See Job Description

Job Details

Mid level
Full-time

About this location

class:
Luxury
room Count:
501-1000
location Type:
Suburban
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Fairmont Scottsdale Princess
We are thrilled to embark on an exciting new chapter as our luxury brand
and unrivaled collection of iconic hotels join AccorHotels Group, one of
the world’s largest global hotel companies. Together, as a glshow more
show more
Address7575 East Princess Dr., Scottsdale, AZ, 85255 View map
Property typeHotel 
classLuxury 
room Count501-1000 
location TypeSuburban 
Company Logo
This property is a franchise of
Accor