Housekeeper Part Time - The Center Hotel AllentownHoliday Inn Conference Center Allentown Lehigh ValleyBreinigsville, PA
A property of: Meyer Jabara HotelsPosted Today

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4.0

Job Description

Meyer Jabara Hotels has distinguished itself as an employer of choice, attracting innovative and talented industry professionals who deliver exceptional results. Our Associates are encouraged to reach their fullest potential by delivering a differentiated experience to our guests and an exceptional bottom-line. Classification: Nonexempt Department: Housekeeping Reports to: Housekeeping Department Manager Subordinates: None Summary Ensures the operational ability of the housekeeping department by preparing for, maintaining, and recovering from various activities and functions throughout the hotel. Cleans guest rooms and bathrooms and restocks carts. May assist in the laundry department as necessary. Essential Functions Attends all training; including safety training sand standard operation procedures as directed by management. Arrives at work in a timely fashion in accordance with the posted schedule. Abides by established uniform guidelines. Practices efficient and effective procedures. Works as a member of the overall hotel team to ensure that each guest has an experience that exceeds their expectations. Maintains a “can do” and “guest first” attitude at all times. Reports any maintenance repairs to maintenance staff. Assures requests are made in a timely manner. Picks up assignment and room keys daily according to key policy. Completes and returns check list at the conclusion of each shift. Returns and signs key in. Cleans rom and bathrooms compliant with hotel standards and time guidelines. Follows Ecolab Fresh State program to cleaning guest rooms. Abides by guidelines for use of cleaning towels and gloves. Cleans rooms one at a time. Properly stocks housekeeping cart and closets when necessary. Abides by all ‘Do Not Disturb' sings on guest room doors; notifies supervisor of presence. Properly identifies sharps and handles appropriately. Reports any cleanliness issues not able to be resolved to housekeeping supervisor and/or front desk, maintenance. Inspects each room for bed bugs and other unwanted pests. Follows proper procedure for reporting and reports immediately. Reports lost and found items as appropriate; turns in items following shift. Is mindful to not make excessive noise in the guest room space. Assists in cleaning public areas of the hotel when deemed necessary. Deposits trash as necessary or at the end of shift. Monitors activity in guest hallways for suspicious or inappropriate behavior and reports immediately to the front desk. Maintains appropriate personal contact with customers (both internal and external) including daily interactions with guests. Coordinates with housekeeping supervisor daily to ensure guests special requests are met. Works to meet or exceed benchmarked scores as it pertains to the housekeeping department. All other duties assigned. Competency To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving – Identifies and resolves problems in a timely manner Customer Service – Responds to requests for service and assistance Interpersonal – Maintains confidentiality Oral Communication – Responds well to questions Team Work – Contributes to building a positive team spirit Written Communication – Writes clearly and informatively; Able to read and interpret written information Diversity – Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment Organizational Support – Follows policies and procedures for including, but not limited to, dress code policies, cell phone, and social media Adaptability – Adapts to change in the work environment; Manages competing demands; Able to deal with frequent changes, delays, or unexpected events Attendance/Punctuality – Is consistently at work and on time Dependability – Follows instructions; Completed tasks on time or notifies appropriate person with an alternate plan Initiative – Asks for and offers help when needed Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently Professionalism – Treats others with respect and consideration regardless of their status or position Quality – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness; Applies to feedback to improve performance; Monitors own work to ensure quality Quantity – Meets productivity standards; Completes work in a timely manner Safety and Security – Observes safety and security procedures; Uses equipment and materials properly Work Environment The work environment characteristic describe here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to work near fumes, or airborne particles, and toxic or caustic chemicals. The employee is occasionally exposed to wet or humid conditions (non-weather), and risk of electrical shock. The employee is subject to a fast paced working environment. The noise level in the work environment is moderate. Relationships Internal: Hotel Staff: communication to staff External: Guests: ensure satisfaction with housekeeping deparment Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to see clearly printed material at close range (12 inches or less). Corrective lenses permissible. Ability to distinguish between and among colors. Ability to exercise depth perception to determine space and distance relationships. Ability to exercise peripheral vision to be aware of objects within a large area while eyes are focused on one object. Ability to hear in one of both ears so that verbal communication can be received, understood, and acted upon in a face to face basis. Ability of olfactory nerves to distinguish between and among odors and scents as to their appeal and level of intensity. Ability to express oneself verbally with clarity on either a face to face or a telecommunications basis. Ability of body parts, usually fingers and hands, to ascertain the texture of objects or commodities such as smooth/coarse, sharp/dull, etc.; as well as temperature, stability, etc. Ability to exert a reasonably paced mobility from one point to another within a generally accepted time frame, and recognizing the conditions of the environment as to breadth/narrowness, clutter, etc. Ability to move and control one's torso so items can be picked up from a lower surface level. Ability to flex legs at the knee so that individual can lower the body coming to rest on one or both knees. Ability to grasp, hold, set down, redirect with hands or fingers, turn, control, and manipulate objects and commodities. Ability to control and utilize fingers in a dexterous and coordinated manner for such activities as wiping, squeezing. Ability to stretch body and extend arms to place or secure objects and commodities at a distance above, to the side of, or below the normal standing level of the individual. Ability to flex legs at the knees to lower body position. Ability to move about on hands and knees and/or feet by mobilizing those body parts. Ability to use body parts, usually arms and hands (occasionally shoulders and back) to elevate an object or commodity above its previous surface level. Ability to ascent steps, ladders, and other vertical and semi-vertical surfaces to reach a higher level. Ability to use body parts on a regular and continuing basis to repeat the same motions for a reasonable period of time without resting. Ability to flex legs at the knees and move the upper body forward and down. Position Type Full Time/Part Time Varied Schedule 8+/- hour shift AM/Weekends Trave...

Job Requirements

See Job Description.

Job Details

Entry level
Full-time

About this location

class:
Midscale
room Count:
51-100
location Type:
Urban

Values

Action-Oriented
Balance
Celebrate
Change Agent
Community
Empowerment
Learning
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Holiday Inn Conference Center Allentown Lehigh Valley
very aspect of our hotel is designed with the frequent traveler in mind,
and our convenient location near Fogelsville is perfect for business and
leisure guests alike. Benefit from services and amenities prshow more
show more
Address7736 Adrienne Drive, Breinigsville, PA, 18031 View map
Property typeHotel 
classMidscale 
room Count51-100 
location TypeUrban 

People (9)

William A. MeyerChairmanFollowing his graduation from the Wharton School of the University of Pennsylvania, The London School of Economics and Georgetown University Law School, Bill Meyer became a member of the New York and Florida Bars and a specialist in real property law with a New York City law firm. He later became a graduate of Harvard Business School. In 1976, he accepted the position of Vice President, Real Estate and Law, for Servico, Inc., then a small publicly traded hotel company. Over the next 12 years Servico grew to become one of the largest independent hotel companies in the United States with 58 hotels in its portfolio. Before selling his interest and resigning in mid-1988, Mr. Meyer served as Servico's President and Chief Executive Officer. Mr. Meyer is presently Chairman of Meyer Jabara Hotels with offices in Danbury, Connecticut and West Palm Beach, Florida. Its hotel portfolio includes 30 hotels with nearly 5,000 rooms in 12 states. The hotels range in size from 38 rooms to 500 rooms and are operated under licenses from Marriott, Hilton, Sheraton, Intercontinental, Hyatt and Choice.
Richard JabaraCEORichard Jabara is a second generation hotelier and has been active for 40 years in the development and management of hotels. A graduate of the University of Denver Hotel School, he is experienced in the turnaround of distressed properties and all facets of hotel development, including site location, construction and major renovations. Based in Danbury, CT, Richard is President and CEO of Meyer Jabara Hotels which operates 24 hotels under licenses from Marriott, Hilton, Hyatt, Sheraton and Holiday Inns. His involvement in the daily management of these hotels includes annual planning, development of senior and on-site management and enhancing operational excellence. Under his leadership Meyer Jabara Hotels has won awards for excellence from five different franchisors. He believes in the principles of non-directive management, leadership and learning. He has embraced and brought to Meyer Jabara Hotels the Journey Management System developed by well known management consultant and author Dr. James Belasco. Richard has been active in industry committees for many years. He has been involved with the Hotel-Motel Association of New York City and was a member of the Ad Hoc Committee which negotiated the union contracts for 250 New York City hotels. He is past Chairman of the Owners' Association of Six Continents Hotels and Resorts, franchisor of Inter-Continental, Crowne Plaza, Holiday Inn and Staybridge Suites hotels. Richard brings his extensive business experience to various other organizations. He is currently the President of the Parish Council at his church and a member of the Board of Directors of Danbury Hospital. He is also one of the founders and supporters of Dream Come True, a regional charity that directs their efforts in helping terminally ill children and their families.
Denise MaiaticoVice President Lehigh Valley
Justin JabaraPresident
Rick OdorisioSr. Vice President
Ron AntonucciSr. VP of Operations
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