HousekeeperFour Points by Sheraton CharlotteCharlotte, NC
A property of: Real Hospitality GroupPosted 2 weeks ago

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Job Description

REPORTS TO: Executive Housekeeper

Purpose for the Position: To perform a combination of tasks which maintain the hotel premises in a clean and orderly manner, thereby contributing to a pleasant, positive experience.

Essential Responsibilities:
  • Provides professional and courteous service at all times.
  • Cleans and maintains all public areas, storage areas and administrative areas.
  • Clean rooms on request
  • Run supplies and service items to guestrooms as requested
  • Dusts, vacuums and overall maintains all public areas, hallways, restaurants, bars, rest areas and other spaces assigned.
  • Polishes metalwork and furniture.
  • Collects soiled linens for laundering and received and stores linen supplies in appropriate locations.
  • Vacuums floors.
  • Cleans restrooms.
  • Removes trash
  • Office cleaning
  • Refurnishes areas with supplies as required.
  • Removes and disposes of trash.
  • Clean outside areas including porte cochier and other arrival areas.
  • Attends monthly department meetings.
  • Completes projects as determined by executive housekeeper.

  • To do this kind of work, you must be able to:
    • Use hands to lift, carry or pull objects that may be heavy.
    • Understand simple instructions.
    • Read and execute banquet event orders.
    • Work outdoors in all kinds of weather.
    • Learn simple procedures and techniques.
    • Perform routine work or the same task over and over again.
    • Be available for work evenings, weekends and holidays.

    Physical Demands: Lifting 50 lbs. maximum with frequent lifting and/or carrying of objects weighing up to 25 lbs. Requires climbing, balancing, stooping, kneeling, crouching, crawling, reaching, handling, seeing, feeling.

    Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered "inside" if the worker spends approximately 75% or more of the time inside.

    Math Skills: Requires mathematical development sufficient to be able to: Add and subtract.

    Language Skills: Must have developed language skills to the point to be able to: Read at least at a minimum level.

    Relationships to Data, People and Things:

    Data: Comparing: Judging the readily observable functional, structural or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things.

    People: Taking Instructions-Helping: Helping applies to "non-learning" helpers. No variety of implicit wishes of people is involved in this function.

    Things: Handling: Using body members, hand tools, and/or special devices to work, move, or carry objects or materials. Involves little or no latitude for judgment with regard to attainment of standards or in selecting appropriate tools, objects or materials.

    Specific Vocational Preparation: Specific vocational training includes an occupationally significant combination of: vocational education, apprentice training, in-plant training, on-the-job training, or essential experience in less responsible jobs which lead to the higher job or serving in other jobs. Anything beyond short demonstration, up to and including 30 days.
    (ref. 54586)

    Job Requirements

    We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, disability or protected veteran status.

    Job Details

    Entry level
    Full-time

    About this location

    class:
    Midscale
    room Count:
    51-100
    location Type:
    Urban

    Values

    Accessibility
    Challenge Status Quo
    Customer Service
    Diversity
    Do Good
    Loyalty
    Passion

    Perks

    Commuter Benefits
    Company Discounts
    Family Medical Leave
    Health Insurance Benefits
    Job Training
    Paid Holidays
    Paid Sick Days
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    Four Points by Sheraton Charlotte
    Four Points by Sheraton Charlotteshow more
    Address315 E Woodlawn Road, Charlotte, NC, 28217 View map
    Property typeHotel 
    classMidscale 
    room Count51-100 
    location TypeUrban 

    People (2)

    Marcus ManningRooms Division ManagerWhat advice would you give someone wanting to get into hospitality? Advice I would give to newcomers in hospitality is to be visible, accountable, responsible and reliable. It really goes a long way.
    Mahogany McCullumControllerWhat advice would you give someone wanting to get into hospitality? Remember always smile as you see in my picture...It's rare you catch me without smiling 😊. Everyday is a new day filled with so much opportunity!! You must embody patience...if not you better learn fast!!! The best thing I can tell someone coming in this industry is to have understanding. Being in this industry it goes hand in hand. Understanding your guests' needs, your associates' needs, and your ownership's needs. They are all vitally important!

    Culture (12)

    Maryland Hotel Lodging Association Stars of the IndustryReal Hospitality Group was proud to be in attendance at the MHLA Stars of the Industry Awards recognizing the efforts of our teams at the Aloft Ocean City and Dunes Manor Hotel. Congratulations to our nominees and winners.
    Toys for Tots Collection 2019The basic mission of the Marine Toys for Tots Program is to collect new unwrapped toys and distribute those toys to less fortunate children at Christmas and, through the gift of a new toy, help bring the joy of Christmas and send a message of hope to America's less fortunate children.
    Toys for Tots Collection 2019The basic mission of the Marine Toys for Tots Program is to collect new unwrapped toys and distribute those toys to less fortunate children at Christmas and, through the gift of a new toy, help bring the joy of Christmas and send a message of hope to America's less fortunate children.
    Pledge to the American WorkerApprentice - Manager in Training Coretta was invited to attend the Pledge to the American Worker at the White House.
    Cycle for FreedomOur team got together for a 45 minute competitive indoor spin session with SWERVE Fitness. All donations went to ECPAT-USA.
    Feeding America Food DriveOur teams across the portfolio did a great job collecting food items for Feeding America.
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    This property is managed by
    Real Hospitality Group