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Hospitality CoordinatorTitan Security Group HeadquartersChicago, IL
A property of: Titan Security GroupPosted 3 weeks ago

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Job Description

Come and join an industry-leading security services company as part of our new Hospitality Experience Advisory Program. In this role you will have an immediate impact by bringing a consistent focused-engagement with the building tenants, visitors and guests.

A successful candidate for this role will have an advanced skill set utilizing modern technology and will have a strong familiarity with the hospitality and entertainment options in the area. Above all else, you will be responsible for upholding and maintaining the level of service that Titan Security Group and the client embodies in its building and employees.


  • Provide a high level of customer service to all tenants, visitors and guests
  • Utilize multiple technology platforms, including applications and software used by the building
  • Conduct Web and social media research for dining, entertainment, travel, etc.
  • Maintain thorough knowledge of the surrounding area (restaurants, bars, gyms, shopping, buildings, highways,
    public transportation, etc.), similar to a concierge
  • Assist client management with identifying partner/vendor contacts for tenants (e.g., local restaurants, hotels)
  • Be knowledgeable of the building, tenants, and current high-impact projects to assist guests
  • Build relationships and be a liaison to all key tenant contacts
  • Assist client management with tenant events, managing and coordinating amenity spaces, and interacting with tenants through Social Media platforms
  • Build relationships with building employees, including Building Management, Engineers, and Janitorial
  • Other duties assigned as needed.

Job Requirements

 Education and/or Experience: Minimum of 2 + years in a hospitality-focused environment (concierge, events, hotels, restaurants, retail, etc.).  Must have a BA/BS degree.

Certificates, Licenses, Registrations:  Valid PERC or the ability to obtain/maintain a PERC through IDFPR. 

Language Skills: Must have the ability to read, write, speak, and understand English. Bi-lingual considered a plus.

Technology Skills: Strong computer skills and ability to utilize of multiple technology platforms including building applications and software on a daily basis. Must be the expert in these systems and stay current on updates, new functions and ways to promote the building and communicate to tenants, visitors and guests.

Other Qualifications: Ability to pass pre-employment drug screen and criminal background check. Must maintain a working telephone number though which we can contact you.

Physical Demands: The physical demands are based on the contract and must be met by an employee to successfully perform the essential functions of this job.  A list of these job duties is inclusive of, but not limited to: candidates must be able to stand for extended periods of time (eight [8] or more hours, minus break times); 

Salary & Benefits: Compensation is between $23.00 and $25.00 per hour based on experience, plus paid time off, medical insurance, dental insurance, paid holidays, and pension/retirement benefits.  Skills-enhancing training and opportunities for career growth and promotion from within are available.


Job Details

Mid level
Hourly ($20 - $25)
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Titan Security Group Headquarters
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Address616 West Monroe Street, Chicago, IL, 60661 View map
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