Guest Service Agent $500 Hiring BonusDrury Inn MarionMarion, IL
A property of: Drury Hotels
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Job Description

Starting at $12.75 hourly AND $500 Hiring Bonus!

Property Location:
2706 West DeYoung - Marion, Illinois 62959

You belong at Drury Hotels.

Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do matters at Drury Hotels. There's a place for you here today (and for tomorrow) in this position.

BASIC FUNCTION:

Provides exceptional service to all guests and potential guests by assisting them in a friendly, efficient, courteous and professional manner. Performs all Front Desk related functions including but not limited to checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, problem resolution, etc. May also assist with set up breakfast and kickback which may include food preparation, set up, service and or cleaning after service. May be asked to perform duties of a Hot Breakfast Host / Hostess or Bartender when needed. Maintains a high standard of integrity, service and hospitality at all times to promote the Drury culture with customers and co-workers.

GENERAL KNOWLEDGE, SKILL AND ABILITY:

Requires ability to take written and verbal direction in English and speak English clearly. Requires the ability to relate to the public in a warm, friendly manner. Requires the ability to pay attention to detail and handle multiple tasks simultaneously. Requires thorough knowledge of Drury Hotel's policies and procedures. Requires the ability to handle money, make change, and utilize office machines in normal day to day activities. Must be willing to and have the ability to work alone as scheduled.

What you can expect from us:

So. Much. More.

Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
  • Incentives - Quarterly bonuses (we succeed together!)-shared for all based on hotel results
  • Health and well-being - Medical, dental, vision, prescription, life, and disability
  • Retirement - Company-matched 401(k)
  • Work-life - Flexible spending accounts, Team Member Assistance Program, paid time off, and hotel discounts
  • Career growth - Mentorship, cross-training, development plans, management training, and more-60% of management positions promoted internally
  • Award-winning - Ranked among Forbes' Best Midsize Employers (2021) and highest in Guest Satisfaction Among Upper Midscale Hotel Chains by J.D. Power 15 years in a row (that's a record!)


Rise. Shine. Work Happy.
Apply Now.

Job Requirements

 

Job Details

Entry level
Full-time

About this location

class:
Midscale
room Count:
51-100
location Type:
Urban

Values

Diversity
Family
Growth
Learning
Teamwork

Perks

401(K)
Dental Benefits
Disability Insurance
Flexible Spending Account (FSA)
Health Insurance Benefits
Life Insurance
Paid Holidays
Paid Sick Days
Paid Time Off
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Drury Inn Marion
Drury Inn Marionshow more
Address2706 W DeYoung, Marion, IL, 62959 View map
Property typeHotel 
classMidscale 
room Count51-100 
location TypeUrban 

Culture (6)

So Much MoreAt Drury Hotels, you will feel a genuine sense of family and belonging, of purpose and value. We work together to do what’s right and get things done. No one person or role is more important than another. As part of our team, you will receive the support and resources to do your job well. You’ll be empowered to try different roles, to cross-train and grow. We’ll set you up for success.
Doing What’s RightDoing what’s right, even when—especially when—nobody is looking. That’s the Drury Difference. We care about our team members as family, operating as one in a caring, unbiased atmosphere. We all pitch in, no matter our role. Our leaders are involved and approachable. When you join our team, you’ll receive the support and resources you need to reach your goals.
LEED® CertificationOur largest initiatives are our LEED® Certified hotels. We are proud to be one of the first hotels to seek LEED certification, and we are proud that Drury Inn & Suites Flagstaff is the first LEED® Certified hotel in Arizona. As we continue to grow, we continue to pursue energy-saving design and LEED construction. Additional brochures outlining all energy-efficient strategies are available at our LEED® Certified hotels.Learn more about the Drury Plaza Hotel in Santa Fe.
Green is GoodFrom the design and construction of our hotels, to the amenities inside of our hotels, we strive to innovate from the building up. Small efforts like our shower amenity dispensers help by not adding to our landfills. Our towel program helps decrease water consumption; and our recycled key program helps by not creating more plastic waste.
PHILANTHROPYWhen we open our doors in a community, it is with full appreciation that doors open both ways. Thriving hotels, guests, team members, and neighborhoods—these are all intertwined. Through philanthropic initiatives on both company and team member levels, our family of hotels strives to be a good neighbor, wherever we are.
Accolades- Top Workplaces 2019: Drury Hotels is honored to be recognized as a Top Workplace in 2019 in St. Louis, Nashville, Atlanta, Colorado, San Antonio, Charlotte & Houston. - J.D. Power "Highest in Guest Satisfaction Among Upper Midscale Hotel Chains" 2018: Drury Hotel's 15th consecutive guest-satisfaction award & a record for most consecutive wins in the hotel category. - TripAdvisor Certificate of Excellence 2018
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This property is managed by
Drury Hotels