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General ManagerEntrada at Snow Canyon Country ClubSt. George, UT
A property of: Troon Golf, L.L.C.
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Job Description

Entrada at Snow Canyon Country Club located in St. George, Utah is excited to announce an exceptional career opportunity of General Manager. Qualified candidates thrive in a hospitality environment and are highly focused on providing superior service for our members and guests. 

The General Manager directs and oversees all aspects of Club Operations including activities and relationships between members, guests, associates and community.  The successful candidate must deliver a high quality member experience, provide a Troon hospitality culture and deliver financial growth. 

Responsibilities will also include but are not limited to the following:

• Knows and understands how to leverage Troon resources to the club;

• Ensures the highest standards for food and beverage service;

• Increases membership satisfaction;

• Prepares and monitors annual budget, revenue goals and expenses as well as generating various (weekly, monthly, etc.) business volume forecasts;

• Monitors monthly and other financial reports/statements on a daily, weekly and monthly basis for the facility and takes effective corrective action when necessary;

• Establishes and implements Troon personnel policy, initiates and monitors policies relating to personnel actions and training along with professional development programs;

• Ensures all Human Resources procedures and policies are followed by management staff;

• Develops, maintains and administers a sound organizational plan and proactively initiates improvements as necessary;

• Maintains membership with the PGA and CMAA.  Attends workshops and meetings to keep abreast of current information and developments;

• Oversees the care and maintenance of all the facility’s physical assets and each individual facility;

• Implements policies and procedures for multiple departments, including compliance of all company standards relating to quality of products and services;

• Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems;

• Directly manages department members that may include, but is not limited to: Director of Golf, Golf Course Superintendent, Membership Director, Food and Beverage Director, etc.;

• Assures that effective orientation and training are given to each new associate.  Develops ongoing training programs.

Job Requirements

Qualifications: 

• Bachelor’s degree (BA) from four-year college or university

• CMAA Member or Class A member of PGA/LPGA

• Min of 5 years related experience and/or training; or equivalent combination of education and experience  required

• Experience in private club setting is preferred

• Limited travel required

• Must be proficient with Jonas and Microsoft Office

Job Details

Senior level
Full-time

Values

Collaboration
Diversity
Honesty
Integrity
Personal Growth
Safety
Teamwork

Perks

401(K)
Disability Insurance
Flexible Spending Account (FSA)
Health Insurance Benefits
Life Insurance
Vision Benefits
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Entrada at Snow Canyon Country Club
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Address2537 Entrada Trail, St. George, UT, 84770 View map

People (3)

Bruce GlascoChief Operating OfficerBruce Glasco has over 20 years experience in the golf industry. Prior to joining Troon Golf, Glasco specialized in operations at several of the world's leading golf facilities. The list includes such recognized properties as the famed Pine Valley Golf Club, Arnold Palmer's Bay Hill Club, the Kapalua Golf Club and Resort, and the exclusive Maroon Creek Club. Glasco also possesses a development background having served in a project management capacity for Hines, one of the world's most recognized international developers. Glasco joined Troon in 1999 as Vice President of Operations and was promoted to Senior Vice President of the company's Australia Pacific division in 2001. He was appointed Senior Vice President and Managing Director of the company's Europe, Middle East and Africa operations in 2006 and to his current role at the beginning of 2012.
Ruth EngleChief Financial OfficerRuth Engle joined Troon Golf after serving as vice president and controller of the aerospace division of Honeywell International. During her time at Honeywell, she also held vice president and CFO positions over three leading divisions. Ruth began her career with PricewaterhouseCoopers and has since held financial leadership positions at major global engineering companies. Early in her career, Ruth returned to her alma mater as a professor, teaching economics and business at Lafayette College. She then earned her master's degree in Business Administration from Fairleigh Dickinson University and co-authored a book titled: "Small Business Survival Guide to Debits, Credits and Cash: What Every Growing Business Needs to Know About Accounting and Finance."
Tim SchantzChief Executive OfficerTim Schantz has over twenty five years' experience specializing in corporate and real estate transactional matters, with the last twenty years focused on the golf and leisure sector. A licensed attorney, he received his B.A. from the University of Colorado and his J.D. from the University of Kansas. Prior to joining the Company in 1998, Schantz spent five years in the California offices of the international law firm Latham & Watkins, followed by three years as Vice President, Senior Corporate Counsel for the Phoenix based lodging company, Doubletree Corporation. Schantz serves on the Company’s senior executive team and has responsibility for helping to guide all aspects of the Company's general matters and strategy.

Culture (4)

Childhelp Children's Center of ArizonaHoliday Charity Sale – All proceeds from this annual event benefit Childhelp Children's Center of Arizona and the Arizona Animal Welfare League.
Patriot Golf DaySince the program was first launched Troon has pledged support by coordinating efforts with its facilities to maximize the money raised, which provides scholarships to families of those who have become disabled or lost their lives in the line of military duty.
Phoenix Children's HospitalEach fall, Troon-managed facilities in Arizona host "Troon's Drive for Phoenix Children's Hospital" program, which has raised more than $280,000 for the hospital since 2011. All the proceeds from the program are donated to Phoenix Children's Hospital during its annual golf fundraiser held at Troon North Golf Club.
Stop Hunger NowTroon and its associates have proudly partnered with Stop Hunger Now to donate and package more than 40,000 meals to aid those in crisis situations and feeding programs at schools and orphanages in countries suffering from disastrous circumstances.
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