General ManagerResidence Inn PleasantonPleasanton, CA
A property of: Stanford Hotels CorporationPosted 1 week ago

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Job Description

The Residence Inn Pleasanton is looking for an experienced Hotel General Manager to join and lead a great team! The GM is responsible for the overall management and operation of the hotel including profitability, guest service, quality and overall cleanliness & maintenance of the property. Come be part of of our newly renovated 135 all-suite hotel located 45 miles east of San Francisco, nestled in Northern California's Tri-Valley region.

  • Lead the Executive and Management team effectively
  • Coordinate the operation of each individual's department and special projects, and assist in identifying problems and solutions
  • Guide the committee in dealing with the hotel's problems and opportunities in order to best serve the financial interests of the property
  • Monthly forecasting of operating staff and cost expenditures
  • Business planning in line with forecasted sales and costs including guidance to department heads
  • Monthly P&L review to keep cost and expenses in line
  • Provide solid employee relations for the entire hotel
  • Involvement in sales & revenue management to help with strategy, identifying need periods and supporting team to accomplish top line goals
  • Inspect guest rooms, public areas, back of house, banquet function set-ups
  • Assure that written lists are developed of corrective actions required for implementation by housekeeping, maintenance and operating departments
  • Through leadership and mentoring, establish a friendly, courteous, service-oriented approach to guests that is exhibited by all hotel employees
  • Establish and implement guest service standards for all departments. Periodically reviewing, identifying problems and taking corrective actions
  • Assure the hotel has an ongoing preventive maintenance program and the property is kept in good working condition

Job Requirements

  • 5+ years experience as a GM at a Residence Inn or similar limited-service hotel. (REQUIRED)
  • Experience working within a Branded Hotel Environment - Marriott, Starwood, or Hilton (REQUIRED)
  • Bachelor’s Degree preferred
  • Clear and concise written and verbal communication skills
  • Ability to sell concepts and ideas to management, peers, and employees
  • Demonstrate team building experience and ability to lead by example
  • Ability to instill a guest service attitude in all employees.
  • Experience in training and developing employees

Residence Inn Pleasanton is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please send an call 925-227-0500 or email or to let us know the nature of your request. Experience

5 year(s): General Manager at a Residence Inn or similar limited-service hotel

Job Details

Senior level

About this location

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location Type:


Customer Focus
Customer Service
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Residence Inn Pleasanton
The Residence Inn by Marriott-Pleasanton is a lovely all suite hotel,
located near I-580 and I-680, adjacent to the Stoneridge Mall. Our recent
renovations enhance the "home away from home" experienshow more
show more
Address11920 Dublin Canyon Road, Pleasanton, CA, 94588 View map
Property typeHotel 
room Count101-250 
location TypeSuburban 

Culture (1)

Our passion is our people.Our people are the spirit of our company and our greatest strength. Our goal is to represent the community around us. We embrace inclusivity and celebrate diversity. We support our differences and what makes each of us unique. We are committed to inclusive hiring practices, company policies and a diverse workplace where everyone feels represented.
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This property is managed by
Stanford Hotels Corporation