Full-time Banquet ServerCasa Monica Resort and SpaSt. Augustine, FL
A property of: Kessler Collection
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Job Description

Description

Join our team of Grand Performers at the Casa Monica Resort & Spa! You can't help but be inspired from the moment you enter our historic and legendary resort. Inspiration comes from the unique artwork that surrounds us, and from the genuine, intuitive service provided by every Grand Performer. Come see what it is like to work with people who care about their work, their guests and each other.

We are currently seeking the best talent for our Banquet Server position.

The On-Call Banquet Server is responsible for banquet guest satisfaction and reports to the Banquet Captain.

The successful candidate will be able to:
  • Maintain a thorough knowledge of menu items and banquet event orders.
  • Obtain linen, silverware and china. Assist in setting tables for events according to the banquet event order.
  • Serve food and beverage in a genuine, friendly, professional and efficient manner consistent with the Kessler image and standards
  • Polish glassware and silverware
  • Complete opening and closing procedures as well as daily side-work, to include setup and tear-down of functions.
  • Proficiently utilizes the property management systems and follow cash handling procedures.
  • Maintain complete knowledge in the use of all office equipment, property management systems and access according to specifications
  • Maintain a neat and organized work area to include adhering to sanitation standards according to state law and health codes
  • Maintain complete knowledge and comply with company policies and procedures
  • Maintain neat, clean and professional appearance according to standards
  • Follow all company safety and security policies and procedures. Report accidents, injuries and unsafe conditions
  • Welcome and acknowledge guests with disabilities and follow proper procedures to accommodate needs.
  • Develop and maintain positive working relationship and support the team to achieve our goals
  • Attend required training and meetings
  • All other duties as assigned, planned or un-planned

This is a great opportunity for individuals with experience in customer service who want to deliver elevated service in a luxury environment. The On-Call Banquet Server provides insight to overall hotel operations and is a good training ground for establishing a hospitality career.

Must be technically skilled, detailed oriented, and able to stand for the entire shift. Flexible schedule with the ability to work weekends and holidays required. Previous customer service experience required, hotel or resort experience beneficial. College degree preferred.

This is a full time opportunity with benefits to include medical, dental, life insurance options, disability options, and even pet insurance!

As part of the Autograph Collection you are entitled to Marriott employee discounts at our properties around the world. We provide free parking and discounted meals from our Costa Brava restaurant.

Job Requirements

See Job Description

Job Details

Entry level
Full-time

About this location

class:
Luxury
room Count:
51-100
location Type:
Urban

Values

Consumer Focus
Customer Service
Determination
Excellence
Passion
Teamwork
Wow Factor

Perks

Company Discounts
Dental Benefits
Flexible Work Schedule
Health Insurance Benefits
Job Training
Paid Time Off
Tuition Reimbursement
Vision Benefits
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Casa Monica Resort and Spa
Looking for a career in hospitality? There are no hotels in St. Augustine
quite like the Casa Monica. Its majestic history greets you at the door
and then draws you in with promises of a storied past and sshow more
show more
Address95 Cordova Street, St. Augustine, FL, 32084 View map
Property typeHotel 
classLuxury 
room Count51-100 
location TypeUrban 

People (2)

We Are BohemianGrand PerformerBohemian isn’t a label. It’s a relentless sense of curiosity. A license to let creativity come out and play. It’s sharing your art side, inviting cultures to connect and finding new ways to appreciate the world. We celebrate originality. And err on the side of unconventional. We inspire guests to challenge plans—to find themselves delightfully distracted by the art that surrounds them or to get lost in the stories each piece holds. We invite them to join us in the kitchen for cooking school, try wine blending, or to taste something new on our menu. We give guest rooms a new soundtrack. And hotel stays a new story. The Bohemian lifestyle invites our guests to wander. To explore what inspires them. And claim what fuels their passion.
Richard KesslerChairman & CEOBack in 1970, Richard Kessler became real estate developer Cecil Day’s right hand man, at just 23 years old, when they both helped found Days Inn of America. He spent the next five years working diligently, leading five estate developments and operational companies which prepared him to become the president and CEO of Days Inn. One year later, he became the chairman at 29 years old and in the 1980s, he opened a separate division dedicated to boutique hotels with a property in Savannah, Georgia and another in Orlando, Florida. The Days Inn chain was sold in 1984 and Kessler introduced his new independent venture, The Kessler Enterprise, Inc., which he still runs today as president and CEO. His main goal at the time was to break into the development of his own boutique hotels. The name “Bohemian” was inspired by the Bohemian Club in California and it provides an experience for guests and visitors to step away from the usual. It invites them to feed into their curiosity by embracing the European Bohemian Lifestyle as an unconventional wandering gypsy with a healthy dose of funky California spirit. This ambience can be felt in each hotel, where guests are encouraged to give into temptation and let their creativity come out to play. In April 2010, the Marriott International Inc., Autograph Collection made its debut with seven Kessler Collection properties. Today, there are a total of 9 properties in The Kessler Collection, including Casa Monica Resort & Spa, St. Augustine, Florida; Grand Bohemian Hotel Orlando, Florida; Bohemian Hotel Celebration, Orlando, Florida; Grand Bohemian Hotel Asheville, North Carolina; Beaver Creek Lodge, Colorado; Bohemian Hotel Savannah Riverfront, Georgia; Mansion on Forsyth Park, Savannah, Georgia; Grand Bohemian Hotel Charleston, South Carolina and Grand Bohemian Hotel Mountain Brook, Alabama. However, the collection is still growing and three new Grand Bohemian properties are coming soon in Charlotte, Atlanta and Greenville.

Culture (2)

We Are Grand PerformersThank you for your interest in The Kessler Collection! www.kesslercareers.com
An Extraordinary StoryFor us, good is not good enough. We practice the art of extraordinary. We create it everyday, with passion, purpose and relentless determination. We call ourselves Grand Performers and while we may not always be center stage, we’re at the heart of every guest experience. We bring some of the industry’s best talent together who deliver professional service warmed with a welcoming smile. Then we add another layer of intuitive service, that you may never even see.
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Kessler Collection