Front Desk ClerkThe Lincoln Marriott Cornhusker HotelLincoln, NE
A property of: Marcus Hotels and Resorts
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Job Description

  • Free Associate Meals
  • Flexible Schedules
  • C ompetitive pay rates - Starting at $14.00 per hour
  • Excellent employee discounts with Marriott Hotels & Marcus Hotels & Resorts properties

We only hire those who are at the top of their game and specialize in the details! Guests tell us that they love to visit our property, as a place to connect, celebrate and be inspired! Our teams deliver magic, day in and day out. Now is the opportunity to be a part of something meaningful!


TITLE & SHIFT : Front Desk Clerk, Full Time/Part Time. This team generally works during every Husker Game. Shifts are generally 7:00 a.m. to 3:00 p.m. or 3:00 p.m. to 11:00 p.m. and include weekends and holidays.

  • Facilitate all transactions to ensure a positive guest experience; including greeting/welcoming all guests, check-ins/outs, effectively resolve challenging guest requests and complaints.
  • Represent the hotel with professionalism and decorum - including r emaining calm and alert, especially during emergency and/or heavy hotel activity.
  • Make appropriate selection of rooms based on guests' needs, make corrections and adjustments throughout the shift.
  • Input and retrieve information routinely from computer systems with electronic and numerical codes.
  • Perform all other related duties and special projects as requested and/or assigned.

  1. Must be able to work a varied schedule to include days, evenings, weekends, holidays and the ability to work under pressure.
  2. Ability to effectively deal with guest and employee concerns in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer and providing positive and proactive solutions.
  3. Excellent phone etiquette skills, interpersonal, listening and communication skills to include the ability to read, write, speak, and understand the English Language.
  4. High school diploma or equivalent required. Prior hospitality and/or cash handling experience preferred.
  5. Basic mathematical skills and ability to operate a 10- key by touch, as well as being knowledgeable in accounting operations; prior exposure to Microsoft Office Experience/Excel is highly preferred.
  6. Must be detail-orientated, able to multi-task, produce high quality and accurate work as well as show professionalism in all facets of the workplace.
  7. Must be able to represent the company in a professional, well-groomed and courteous manner at all times.

Apply now! We are looking forward to getting to know you better!

EOE / M / F/ D / V

Job Requirements

See Job Description

Job Details

Mid level

About this location

room Count:
location Type:


Company Discounts
Dental Benefits
Disability Insurance
Flexible Spending Account (FSA)
Health Insurance Benefits
Life Insurance
Paid Holidays
Vision Benefits
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The Lincoln Marriott Cornhusker Hotel
Capitalize on comfort and quality when staying at The Cornhusker in
Lincoln NE. Enter our elegant lobby with its grand staircase and feel right
at home with attentive staff, modern amenities, and convenishow more
show more
Address333 South 13th Street, Lincoln, NE, 68508 View map
Property typeHotel 
room Count251-500 
location TypeUrban 

People (2)

STEVE MARTINVice President of Human ResourcesMartin has over 20 years of human resources and hospitality industry experience. He joined The Marcus Corporation in 2000 as Corporate Human Resources Director of the company’s former Baymont Inns & Suites limited-service lodging division. During his career with the company he served as the Director of Human Resources for the Hilton Milwaukee and held several human resources roles for The Marcus Corporation including Director of Benefits and most recently, Assistant Corporate Director of Human Resources. Prior to joining The Marcus Corporation, Martin worked for Hyatt Hotels & Resorts, Radisson Hotels and Embassy Suites. Martin is a member of the Society for Human Resources Management (SHRM) and holds the Senior Professional in Human Resources (SPHR) designation from the HR Certification Institute. He graduated with a bachelor’s degree in hospitality, restaurant and institution management from Iowa State University.
MICHAEL SWASEYSenior Vice President of OperationsSwasey joined Marcus Hotels & Resorts in 2015, having most recently served as Vice President of Hotel Operations for Alena Hospitality, based in Orlando, FL. His prior experience includes serving as Vice President of Asset Management for Inland American Lodging Management, L.L.C. (now Xenia REIT) in Orlando, FL, and serving in operations roles for B.F. Saul Company – Hospitality Group, Bethesda, MD.; Legacy Hospitality, Inc., Albuquerque, NM.; InterContinental Hotel Group, Atlanta, GA, and Sage Hospitality, Denver, CO. Swasey graduated with a bachelor’s degree from Brigham Young University in Provo, Utah and holds a master’s degree from the University of Utah in Salt Lake City. He serves on the American Hotel & Lodging Association Food & Beverage Committee and is a member of HAMA (Hospitality Asset Managers Association). Swasey is an avid college football fan, speaks fluent Spanish and loves to travel to Latin America. He spends his time volunteering as a Career Coach for Pathfinders, an after-school program that helps students develop a successful future. He is also actively involved with his congregation’s youth program.

Culture (3)

VOLUNTEER EFFORTSThe Marcus Corporation and Marcus Hotels invests in our communities with contributions of time and leadership. Last year alone, we contributed more than 28,000 hours of volunteer time. Company executives have also helped raise millions of dollars and set strategic paths for success for several local nonprofit and civic organizations including but not limited to United Way, Variety the Children’s Charity, and the United Performing Arts Fund. In addition, Marcus Hotels & Resorts recognizes associates each year for their dedication to serve their community and make a difference in the lives of others through the Ben Marcus Humanitarian Award.
THE PINK ROOMIn 2010, three employees at the InterContinental Milwaukee wanted to do something to support the fight against breast cancer. The women came up with the idea of The Pink Room - special pink rooms, complete with pink accents throughout, themed artwork, special amenities and laptops for each guest to share their personal story. When booking one of these two special rooms, guests can "fight cancer in their sleep," as a portion of the proceeds are donated to ABCD: After Breast Cancer Diagnosis.
SOCIAL RESPONSIBILITYMarcus has a long-standing tradition of giving to its communities, a tradition we are happy to uphold to this day. We focus our support on six major areas of giving: 1) job creation and economic impact; 2) local arts and culture; 3) education; 4) health; 5) conservation and history; and 6) community development and social needs. We believe in contributing to the local economy and supporting the communities in which we work and live. In terms of economic impact, we have more than 7,200 associates nationwide and make tax contributions of more than $25 million to area economies. Our care and concern goes beyond traditional contributions. We assist organizations that are strategically aligned with our philanthropic efforts through more than $1 million worth of gift certificates each year and matching funds through programs at our local hotels and restaurants. We support associates in special ways during times of extraordinary care and need. We have facilitated creative partnerships. For example, we partner with industry Helms Briscoe to give more than $50,000 last year to HB Cares, in support of United Way, Clean the World, Childhood Leukemia Foundation and Special Olympics. The Marcus Foundation provides funding of $100,000 every two years for the Marcus Architectural Prize, in conjunction with the University of Wisconsin- Milwaukee School of Architecture and Urban Planning.
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