Front Desk Agent - Night AuditPalm Beach Gardens MarriottPalm Beach Gardens, FL
A property of: Pinnacle Hotel Management
This Job Post is no longer active

In less than 2 minutes, get your
Personal Score for every job

SALARY FIT
Good Match
SKILL FIT
Highly Competitive
CULTURE FIT
Good Fit
4.0

Job Description

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. The Night Auditor performs the duties of a Front Desk Agent and completes, balances and files night audit reports on the various areas of the hotel (i.e. food & beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information in accordance with cash handling, credit card processing  and accounting policies and procedures.  Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management.  Reports any deviations from policies, procedures, brand standards and regulations to management.Flexible schedule

Job Requirements

High school diploma or higher, knowledge of computers, flexible schedule, strong Microsoft skills, Marriott PMS, hotel front desk experience. 

Job Details

Entry level
Full-time
Hourly ($12 - $14)

About this location

class:
Upscale
room Count:
251-500
location Type:
Small Metro / Town

Perks

401(K)
Dental Benefits
Disability Insurance
Family Medical Leave
Flexible Spending Account (FSA)
Health Insurance Benefits
Life Insurance
Paid Holidays
Paid Time Off
Vision Benefits
Similar Jobs: 10

Similar Jobs: 10

Night Auditor - Front Desk Agent  
DoubleTree by Hilton Hotel Tampa Airport - Westshore
Tampa, FL
1 week ago
Front Desk Agent - Night Audit  
The Andrew Hotel
Great Neck, NY
2 weeks ago
Front Desk Agent - Night Audit  
Cloverleaf Suites Dublin Ohio
Dublin, OH
3 weeks ago
Front Desk Agent/Night Audit - Part-time  
Homewood Suites Pittsburgh-Southpointe
Canonsburg, PA
1 week ago
Night Audit  
Sheraton Orlando North
Maitland, FL
2 weeks ago
Front Desk Agent  
The Spectator Hotel
Charleston, SC
2 weeks ago
Front Desk Agent/Night Auditor  
Sacramento Marriott Rancho Cordova
Rancho Cordova, CA
2 weeks ago
Overnight Front Desk Agent (Part Time or Full Time)  
Sheraton Albuquerque Uptown
Albuquerque, NM
6 days ago
Front Desk Agent  
DoubleTree by Hilton Atlanta - Marietta
Atlanta, GA
3 weeks ago
Palm Beach Gardens Marriott
Palm Beach Gardens Marriottshow more
Address4000 RCA Blvd, Palm Beach Gardens, FL, 33410 View map
Property typeHotel 
classUpscale 
room Count251-500 
location TypeSmall Metro / Town 
Company Logo
This property is managed by
Pinnacle Hotel Management