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Front Desk AgentCourtyard WestburyWestbury, NY
A property of: Chartwell Hospitality
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Job Description

Immediate Supervisor
Front Office Manager
Job Summary
Performs sales and customer service functions related to the guest registrations, reservations, and revenue collections, in a manner that will ensure Chartwell Hospitality guests receive a safe and secure place to say with friendly, attentive service.
Essential Job Functions
  • Performs the functions of the front desk including check-ins, check-outs, reservations, answer telephone, provide wake-up calls, etc.
  • Display a positive, upbeat attitude. Provide information concerning hotel, facilities and functions, as well as, their location.
  • Familiar with property security and key control procedures, as well as, fire safety procedures.
  • Completes paperwork necessary for front desk operation.
  • Perform tasks assigned by Front OfficeManager or General Manager.
Necessary Skills and Attributes
  • Excellent verbal, comprehension, listening and problem solving skills
  • Adaptability
  • Report and accounting skills
  • Guest relation skills
Formal Education
High School Diploma or equivalent
Physical Requirements
While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 15 pounds); talk and hear. Vision abilities required by this job include close vision to a computer screen.

Job Requirements

See Job Description

Job Details

Entry level

About this location

room Count:
location Type:


Personal Growth


Dental Benefits
Disability Insurance
Health Insurance Benefits
Life Insurance
Paid Holidays
Paid Time Off
Vision Benefits
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Courtyard Westbury
Courtyard Westburyshow more
Address1800 Privado Road, Westbury, NY, 11590 View map
Property typeHotel 
room Count51-100 
location TypeUrban 

People (3)

Christie OclarayCORPORATE DIRECTOR OF HUMAN RESOURCESAs Chartwell’s Director of Human Resources, Christie guides and manages the overall delivery of human resources services, policies, and programs.
Kevin GreenCHIEF OPERATING OFFICERAs chief operating officer, Kevin oversees all operations for Chartwell’s extensive hotel portfolio. His responsibilities include managing all aspects of daily property operations, including but not limited to revenue, expense management, risk management and human resources.
Robert G. Schaedle IIIPRESIDENT & MANAGING PARTNERRobert founded Chartwell Hospitality in 2003 and has built the company from 5 hotels to a diversified portfolio of 37 operating hotels with 6 currently in development and a total asset value in excess of $1.2 billion.
Company Logo
This property is managed by
Chartwell Hospitality