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Front Desk AgentRoyal Charter PropertiesNew York, NY
A property of: Royal Charter PropertiesPosted 3 weeks ago

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Job Description


  • Answer the telephones, respond to inquiries as appropriate, and direct calls to appropriate parties and/or take accurate messages
  • Maintain a professional atmosphere in entrance lobby
  • Greet visitors courteously and inform appropriate employees of their arrival
  • Assist guests in arranging local transportation
  • Perform research regarding the appropriate person(s)/office(s) to whom specific inquiries within Cushman & Wakefield be directed, using the Intra-net
  • Contact Property Management to report any issues within the office
  • Maintain, schedule, and set-up conference rooms for internal and external meetings
  • Receive, transmit, and distribute faxes and other deliveries
  • Sort and route incoming mail
  • Coordinate conference room reservations; set up room for meetings with all required items (IT, food and beverage, handouts, etc.)
  • Make arrangements for breakfast/lunch/dinner meetings inside and outside of the office
  • Make arrangements for in-office breakfast/lunch/dinner meetings
  • Perform light clerical work as needed

Job Requirements


  • High School Diploma or GED
  • Prior front-desk office experience or equivalent experience preferred
  • Or any similar combination of education and experience
  • Proficiency with Microsoft Office Suite
  • Working knowledge of telephone hardware, software, switchboard, e-mail, intra-net, and internet
  • Proven record of providing excellent customer service
  • Excellent verbal and written communication skills
  • Ability to handle multiple tasks simultaneously
  • Ability to exercise excellent judgment regarding when to put a call through, when to find someone, when to interrupt a meeting, when to redirect a call to someone else on the team, etc.
  • Excellent attendance and punctuality
  • Professional appearance and decorum at all times
  • The qualified candidate will be detail oriented, able to handle multiple projects simultaneously, extremely professional, and customer service oriented
  • Fire Life and Safety Director (FLSD) certified a must or must obtain within 120 days of employment.  

Physical Requirements

  • Involves work of a general office nature; typically includes extended periods of sitting/standing and/or operation of a computer for up to 8 hours a day
  • May involve periods of standing, such as operating at a copier/fax/scanner
  • Regularly required to talk, hear, and use hands and fingers to write and type
  • Ability to speak clearly so others can understand you
  • Ability to read and understand information and ideas presented orally and in writing
  • Ability to communicate information and ideas in writing and orally so others will understand
  • Regularly required to utilize vision abilities, allowing reading of printed material, graphics, and computer displays

Job Details

Entry level
Hourly ($20 - $25)


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Royal Charter Properties
company promising its clients that we understand what's next needs to
hire what's next. And we do. An ideas company is by definitishow more
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Address1320 York Avenue, New York, NY, 10021 View map
Property typeOther 

People (2)

Meet Angela D'AguannoChief Operating Officer, Tri-State Region“When you foster women’s growth and development, you start to see that momentum outwardly project into the industry.” Angela D’Aguanno makes an impact managing day-to-day operations for Cushman & Wakefield’s Tri-State Region. A 16-year veteran of the firm, Angela is constantly looking at processes to identify more strategic ways to operate. With 4.1 billion square feet under management, 400 offices in 60 countries, 2019 revenues of $8.8 billion and 53,000 dedicated experts, we create real estate solutions to prepare world’s top owners and occupiers for what’s next. In response to the global pandemic, Angela participated on the firm’s Recovery Readiness Task Force, playing a critical role in monitoring state restrictions and synthesizing information back to employees. She strongly believes that open communication and including employees in the process are key to alleviating the stress and anxiety related to returning to the office. Angela is an active member of Cushman & Wakefield’s Women’s Integrated Network (WIN), which not only empowers women, but fosters a genuine sense of inclusion and belonging.
Meet Ludovic Da SilvaAgency Industrial & Logistics, France“In the face of COVID-19, real time information has allowed us to understand today’s new requirements while anticipating tomorrow’s needs.” Ludovic Da Silva makes an impact in France, where he leverages technology and data to anticipate client needs. With 4.1 billion square feet under management, 400 offices in 60 countries, 2019 revenues of $8.8 billion and 53,000 dedicated experts, we create real estate solutions to prepare world’s top owners and occupiers for what’s next. Technology is changing the face of the Industrial & Logistics industry—for the better. Although COVID-19 has applied real pressure on the industry, Ludovic and his team delivers real value to clients by leveraging technology to anticipate their needs while finding answers to questions that have yet to be asked.
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