JOIN OUR DYNAMIC TEAM!
At LUMA, we strive to be a beacon of modern hospitality, and an independent, illuminated choice for our guests. We refer to our employees as Talent as it takes your skills, knowledge, attitude and genuine hospitality to cultivate the hotel service culture. At LUMA we strongly believe that it is our Talent's responsibility to work together to exceed the expectations of our guest, owners, peers and community.
MUST have a flexible schedule! AM/PM shifts, weekday and weekend shifts, and holidays are required.
The Front Desk Agent provides hotel guests with excellent service at the front desk from making the reservation to departure. The Front Desk Agent is responsible for providing check-in and check-out courteously and efficiently. Duties also include processing all payments according to established hotel requirements. The Front Desk Agent is service-oriented and responds to guests needs, inquiries, requests, and complaints in a timely and professional manner. The ideal candidate is friendly, service-oriented and has prior experience providing excellent customer service.
APPLY TODAY! LUMA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please email email@example.com to let us know the nature of your request. Experience
- Flexible schedule. Open availability.
- Previous customer service experience required.
- Prior hotel front desk agent experience preferred.
- Must be able to read and communicate in English.
Previous front desk agent or hotel experience preferred.