Food & Beverage DirectorHoliday Inn New Orleans Airport NorthKenner, LA
A property of: Expotel Hospitality Services
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Job Description

The Holiday Inn New Orleans Airport North, located at 1300 Veterans Blvd in Kenner, is currently seeking a Food & Beverage Director.

The Director of Food & Beverage is responsible for coordinating, supervising and directing all property food and

beverage operations, while maintaining a profitable F&B department and high quality products and service levels.

The Director of Food & Beverage is expected to market ideas to promote business; reduce employee turnover;

maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.

Job Requirements

Education & Experience:

• At least 6 years of progressive hotel sales experience in a specific market; or a 4-year college and at least 3

year of related experience; or a 2-year college degree and 4 or more years of related experience.

• Must be proficient in Windows, Company approved spreadsheets and word processing.

• Must have knowledge of F&B preparation techniques, health department rules and regulations, liquor laws

and regulations.

Essential (partial list):

• Supervise all F&B personnel.

• Respond to guest complaints in a timely manner.

• Prepare the F&B budget and monitor department performance with respect to same. Perform any

necessary follow-up, including forecasting.

• Monitor industry trends, take appropriate action to maintain competitive and profitable operations.

• Work with other Executive Committee members and keep them informed of F&B issues as they arise.

• Keep immediate supervisor fully informed of all problems or matters requiring his/her attention.

• Coordinate and monitor all phases of Loss Prevention in the F&B department.

• Prepare and submit required reports in a timely manner.

• Organize and conduct department meetings on a regular basis.

• Monitor quality of service and product.

• Coordinate in menu planning and preparation.

• Ensure timely purchase of F&B items, within budget allocation.

• Oversee operation of the employee cafeteria.

• Ensure compliance with all local liquor laws, and health and sanitation regulations.

• Ensure departmental compliance with SOP’s.

Job Details

Senior level
Bonus Plan

About this location

room Count:
location Type:




401(K) Matching
Company Discounts
Company Outings
Dental Benefits
Disability Insurance
Family Medical Leave
Health Insurance Benefits
Job Training
Life Insurance
Paid Holidays
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Holiday Inn New Orleans Airport North
show more
Address1300 Veterans Boulevard, Kenner, LA, 70062 View map
Property typeHotel 
room Count101-250 
location TypeUrban 

People (3)

Bret ChittendenExecutive Vice President of OperationsBret Chittenden joined Expotel in 1997 as Assistant General Manager of the Best Western New Orleans Airport. He was promoted in March 2000 to the General Manager of Hampton Inn Metairie. Over the next several years, he acted as General Manager for several other full-service hotels in the New Orleans Market. He was then promoted to area Operation Manager of the New Orleans market in 2007 in which he was responsible for overseeing five properties. As of January 2011, he began serving as the Regional Director of Operations for New Orleans. Bret is responsible for managing and overseeing operations of the Gulf Coast Region for Expotel Hospitality Services, implementing internal capital planning and quality assurance compliance and monitoring financial performance of Expotel hotels in the region. Bret is a graduate of the University of New Orleans and is a licensed Real Estate Agent. He serves on the Board of Directors of The Greater New Orleans Hotel & Lodging Association. A native of New Orleans, Bret is married and the father of three children.
Mike NixonChief Development Officer / PresidentMike Nixon joined Expotel as Chief Development Officer and President in February, 2019. Michael Nixon has been in the hospitality industry for over 30 years. What started as a means to pay for college became a lifelong commitment to serving guests, teammates and colleagues. Mike brings a vast amount of expertise within the Hilton, Marriott, Hyatt, IHG, Wyndham, Choice and Best Western Brands. From Beach-Front Resort properties to interstate hotels, he is a respected leader with expertise in acquisitions, operations, budgeting, capital improvements, and sales and marketing. He has an excellent track record in opening and establishing new hotels. In addition, Mike has an impressive track record of turning around the operation of multiple under-performing assets for both private and institutional owners. Mike attended Louisiana State University and Florida State University and has a bachelor's degree in the Russian Language. He is a Certified Hotel Administrator and has worked closely as an advisor and lecturer for the Hospitality School at the University of West Florida for a number of years. Mike has served on the owner advisory council for IHG's Hotel Indigo Brand, and currently serves as a Foundation Board Member for Baptist Hospital. He has been on several Chamber boards and has written and been interviewed for several articles in hospitality trade publications.
Kellie KulivanCorporate Director of Human ResourcesKellie Kulivan assumed the role of Corporate Director of Human Resources in January of 2016. She joined Expotel in December 2005 as a Human Resources Manager and moved up to Area Director of Human Resources in 2013. Kellie brings over 16 years of experience in HR. Kellie previously comes from the Hotel/Restaurant industry and started her hospitality career as a Bartender working her way through college. She continued in the Restaurant industry throughout college holding various management positions and took her first HR position in 2001. Kellie graduated from the University of New Orleans with a bachelor's degree in History and a bachelor's degree in Sociology. She earned her Professional in Human Resources (PHR) in 2011. Kellie's passion for Human Resources comes from a strong desire to always make the Team Member feel that they matter and to always "Do the Right thing" everyday. Kellie is a life-long resident of New Orleans area and the mother of two children.
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