Door AttendantThe Henderson, a Salamander Beach Resort & Spa ResortDestin, FL
A property of: Salamander Hotels & ResortsPosted 2 days ago

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Job Description



POSITION OBJECTIVE


To supervise and establish leadership as well as monitor the performance for the Front Drive Staff which include Bell and Valet. To provide assistance and services to guests in order to ensure that their arrival and departure experience is pleasurable and informative.

ESSENTIAL JOB FUNTIONS
  • Conduct daily stand-ups with staff.
  • Record and assign tasks and maintain accurate logs.
  • Monitor Guest and Group Transportation.
  • Maintain organization of the front drive area and keeping the fire lane clear.
  • Utilize attendance tracking systems.
  • Inventory staff equipment and ensure equipment is logged and the set up for a maintenance plan.
  • Oversee fleet vehicle maintenance and cleanliness.
  • Complete training of Bell/Valet Staff as directed by Guest Services Supervisors and managers.
  • Oversee the front drive operation and proper documentation of keys
  • Valet’s Guest and Member vehicles, and maintains valet program.
  • Responsible for a clean and neat appearance by Staff Members.
  • Ensure cleanliness of the Front Drive, Podium, and Bell Storage Room, key closet, and lobby
  • Understand all amenities and services offered by the Resort.
  • To be conversant with all resort promotional programs (guest related).
  • Ability to problem solve and provide follow up.
  • Speak with guests in a friendly, warm manner, making them feel welcome to the hotel.
  • To ensure Staff is compliant with Departmental Steps of Service.
  • Operate company, guest and member vehicles both automatic and standard.
  • Perform additional duties as required by Management, Bell Captain and/or business demands.


EDUCATION/EXPERIENCE


  • Must be 18 years of age or older.
  • High School Diploma or Equivalent
  • Two Years experience as Bell Services Supervisor at a high end Resort/Hotel preferred.


REQUIREMENTS


  • Be able to work in extreme weather environments for long periods of time.
  • Be physically able to lift, reach, bend, stoop, and able to lift objects weighing up to 60 pounds.
  • Be able to work in standing position for long periods of time.
  • Be familiar with local area and attractions.
  • Valid drivers license required with no more than 2 moving violations in the last 2 years.

Job Requirements

See job description.

Job Details

Entry level
Full-time

About this location

class:
Luxury
room Count:
101-250
location Type:
Resort

Values

Creative
Excellence
Fun
Inclusion
Integrity
Ownership
Respect

Perks

401(K)
401(K) Matching
Company Discounts
Dental Benefits
Flexible Spending Account (FSA)
Health Insurance Benefits
Life Insurance
Paid Time Off
Tuition Reimbursement
Vision Benefits
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The Henderson, a Salamander Beach Resort & Spa Resort
With reverence to its humble beginnings and nautical history as "The
World's Luckiest Fishing Village," The Henderson beautifully captures the
timeless romance of traditional coastal architecture and coshow more
show more
Address200 Henderson Resort Way, Destin, FL, 32541 View map
Property typeHotel 
classLuxury 
room Count101-250 
location TypeResort 

People (4)

Tashea LoweryCorporate Director of Human ResourcesWhen your work speaks for itself, don't interrupt
Prem DevadasPresidentPrem Devadas, President, is a 25-year veteran of the hospitality industry. After ten years with The Potomac Hotel Group in Washington, D.C., he left the Regional Director of Operations position to manage the lodging portfolio for CCA Industries whose holdings include The Jefferson Hotel in Richmond, VA, The Hermitage Hotel in Nashville, TN and Kiawah Island Resort near Charleston, SC. As Managing Director, he repositioned the Jefferson Hotel and the Hermitage Hotel through extensive renovations, and achieved Mobil Five Star and AAA Five Diamond awards for the respective properties. At Kiawah Island, he directed the development and successful opening in August 2004 of The Sanctuary at Kiawah Island, the new 255-room ultra-luxury hotel, which is hailed as one of the world's best.
Theresa SiloVice President of Human ResourcesTheresa Silo, Vice President of Human Resources, is directly responsible for the human resources departments throughout the Salamander portfolio. A seasoned and respected industry leader, her experience features leadership roles at some of the country’s most decorated properties. Silo spent 14 years at Kiawah Island Golf Resort in two spells, working as both director of human resources and the director of operations at the Kiawah Island Inn. She has also served as the general manager of The Hermitage Hotel in Nashville, TN; director of operations at the Waldorf Towers in New York, NY; and front office manager at The Jefferson Hotel in Richmond, VA.
John SpeersVice President of OperationsJohn Speers, Vice President of Operations, oversees day-to-day operations of the company's hotels and resorts. He brings an exceptional background in luxury and Five Star/Five Diamond operations, having previously served as Senior Vice President overseeing properties such as Chatham Bars Inn and the Inn at Perry Cabin, as well as the Managing Director for The Little Nell Hotel, Residences at Little Nell, and The Aspen Mountain Club. Speers has previously served as General Manager of Faena Hotels in Miami Beach, as Resort Manager of Four Seasons Jackson Hole in Teton Village, WY, and as Director of Food and Beverage at Four Season Chicago. He began his career as an Executive Assistant Manager, Director of Food and Beverage at The Ritz-Carlton Palm Beach in Florida. Prior to joining Ritz Carlton, he was the General Manager of acclaimed restaurant's in San Francisco and New York City.

Culture (1)

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