Director of Sales & MarketingCambria Hotel Portland Maine Portland, ME
A property of: Donohoe Hospitality ServicesPosted 1 week ago

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Job Description

Donohoe Hospitality Services is always looking for the most qualified and experienced professionals in the industry. We invite you to view our current career opportunities and apply.


Position Summary:

Responsible for the daily operation of the Sales Department.

Essential Functions:
1. Establish and direct marketing and sales programs.
2. Direct and coordinate advertising program.
3. Maintain sales awareness throughout property.
4. Monitor Competition through competition surveys, site visits, etc.
5. Maintain communication with corporate marketing staff.
6. Work closely with other departments to formulate marketing ideas.
7. Develop business from travel and convention related companies, tour operators and transportation companies and e-travel sites.
8. Work daily with sales staff to review status of business, schedules, priority assignments, and all information pertinent to the department operation.
9. Organize and delegate traces for follow-up.
10. Be knowledgeable and understanding of current customers and accounts particularly those corporations, agencies, associations, tour operations, sports teams who purchase hotel rooms.
11. Determine what additional business or market segments the hotel should pursue.
12. Develop hotel marketing plan.
13. Establish special packages or programs to boost occupancy during slow periods.
14. Effectively control booking space to maximize yield.
15. Responsible for making personal sales call quotas.
16. Maintain accurate sales files, production reports, and trace systems.
17. Responsible for ensuring personal and staff sales goals are achieved.
18. Monitor sales staff productivity.
19. Establish annual room revenue budget, sales and marketing budget and marketing plan with GM.
20. Train sales staff and Front Office staff on new brand or hotel reservations, marketing or advertising promotions.
21. Coordinates and maintains effective relations with other departments in hotel to maintain excellent guest service and to promote programs.
22. Adhere to all work rules, procedures, and policies established by the hotel, including but not limited to, those contained in the employee handbook.

Education and Experience:

-Previous Hotel Sales Experience.
-Previous Supervisory Experience.

Skills and Abilities:

-Excellent oral and written communication skills.
-Strong organizational skills.
-Excellent listening skills.

Job Requirements


Job Details

Senior level

About this location

room Count:
location Type:


Commuter Benefits
Dental Benefits
Disability Insurance
Flexible Spending Account (FSA)
Health Insurance Benefits
Hotel Discounts
Job Training
Life Insurance
Paid Holidays
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Cambria Hotel Portland Maine
Located in the highly sought-after "Peninsula" of Portland, the hotel will
join the historic seacoast town that boasts a thriving port and vibrant
business community. Within walking distance to Downtown show more
show more
Address86 Newbury Street, Portland, ME, 04101 View map
Property typeHotel 
room Count101-250 
location TypeUrban 

People (2)

Deirdre RobinsonVICE PRESIDENT, HUMAN RESOURCESAfter working several years in the hospitality and staffing industries, Deirdre joined The Donohoe Companies in 1992 in Human Resources. She was quickly promoted, and has since managed the HR function for Donohoe’s construction, real estate, development and building services divisions. While the Company’s headcount doubled, Deirdre was able to increase employee satisfaction while purchasing and delivering HR services more efficiently. She was involved in assisting DHS set up new benefits programs when it was created in 2005, and more recently has taken over responsibility for DHS’ entire HR group. Her ability to balance employee morale with maximum bottom-line results has allowed DHS to develop and maintain a talented workforce. Deirdre holds a BA from Vassar College, and MBA from George Mason University, is a Senior Certified Professional (SHRM-SCP) and is certified as a Senior Professional in Human Resources (SPHR).
Thomas Penny, IIIPRESIDENTThomas Penny is President of Donohoe Hospitality Services LLC (DHS). As the senior leader of Donohoe Hospitality, Thomas guides the operation of a portfolio of 11 business class hotels, which are affiliated with the Marriott, Hilton, and InterContinental Hotels Group. Thomas’ leadership responsibilities for DHS include strategic planning, overall operational direction, development and acquisition of properties, and long-term financial and capital planning. Thomas is a career hospitality professional with multi-brand hotel experience and a history of achieving above-average results in the areas of employee satisfaction, guest satisfaction, market share and profitability. Thomas joined The Donohoe Companies in 1996 and he has shared a successful 21+ year career with the company in both a developmental and hands-on operational capacity. In his most recent role with Donohoe Hospitality, Thomas served as General Manager at DHS’ Courtyard by Marriott Convention Center (CMCC) where he was responsible for oversight of the hotel’s day-to-day operations, guest service training, and strategic management of financial performance. During his nine year tenure as General Manager, the property achieved the 2nd highest RevPAR of any Marriott brand in the city for four consecutive years (Ritz Carlton excluded). Additionally, the hotel maintained the highest guest satisfaction score of any Courtyard in the city two of the last three years. Prior to his role as CMCC General Manager, Thomas served as Assistant General Manager at DHS’ Holiday Inn Capitol where he shared responsibility for 250 employees and $40 million in annual operating revenues. In this position, Thomas served as the hotel’s guest service culture leader, while also mentoring the growth and development of his staff.
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