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Director of SalesCarneros Resort and SpaNapa, CA
A property of: Evolution Hospitality

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SALARY FIT
Good Match
SKILL FIT
Highly Competitive
CULTURE FIT
Good Fit
4.0

Job Description

We are seeking an experienced and dynamic Director of Sales for one of Napa Valley's most prestigious resorts, the Carneros Resort and Spa. At Evolution Hospitality, the Lifestyle hotel division of Aimbridge Hospitality, we’re passionate about individuals who are unafraid to test new ideas, to shed their ego for the good of the company, and to always strive to make it better than it was before. If you are drawn by the idea of making a real impact, we encourage you to apply and look forward to receiving your application. 

The Director of Sales has direct oversight of sales operations for this high-end luxury resort. This role has the responsibility to achieve optimal occupancy and ADR growth to maximize total revenue while meeting/exceeding hotel profit objectives. This individual will oversee operations of the hotel sales department including but not limited to direct sales follow-up sales administration hiring of staff training managing and coaching. Additional responsibilities include sales and marketing budget forecast advertising marketing and business plans for no more than one Select Service hotel; manages within approved plans and budgets.  Exempt associates are expected to work as much of each workday as is necessary to complete their job responsibilities. Primary duties must consist of administrative executive or professional tasks more than 50 percent of the time and job duties must also involve the use of discretion and independent judgement more than 50 percent of the time.

NEW MANAGER SIGN ON BONUS UP TO $1,000. APPLY TODAY!!! 

Job Requirements

 QUALIFICATIONS:

  • At least 3-5 years of progressive hotel sales experience preferred; or a 4-year college degree and at least 1 year of related experience; or a 2-year college degree and at least 2 years of related experience
  • Must have a valid driver’s license in the applicable state.
  • Must possess highly developed verbal & written communication skills to frequently negotiate convince sell and influence other managerial personnel hotel guest(s) and/or corporate clients.
  • Must have thorough experience with professional selling skills: opening probing supporting closing
  • Shows strong analytical skills and strategic vision in establishing appropriate sales deployment
  • Must be proficient in general computer knowledge especially Microsoft Office products
  • Must be able to work independently and simultaneously manage multiple tasks
  • Strong organization and presentation skills
  • Demonstrated ability to effectively interact and manage people of diverse socioeconomic cultural disability and ethnic backgrounds while solving complex problems and creating a productive sales team
  • Requires advanced knowledge of the principles and practices within the sales/marketing/hospitality profession.
  • Must work well in stressful high pressure situations; maintain composure and objectivity under pressure.
  • Must be able to work with and understand financial information and data and basic arithmetic functions.

RESPONSIBILITIES:

  • Coordinate all group transient and catering sales solicitations and bookings to maximize overall revenue.
  • Develop recommend implement and manage the division's annual budget and the advertising public relations marketing and sales plans and programs for the hotel to maximize rate occupancy and food & beverage opportunities thus ensuring the hotel meets/exceeds management and owner revenue/profit goals and expectations.
  • Proactively conduct outside sales calls conduct sales tours and entertain clients.
  • Understand the content reflected in contracts and how to negotiate terms therein.
  • Develop and maintain market awareness to ensure ability to predict revenue opportunities and set proactive strategies.
  • Monitor production of all top accounts and evaluate trends within your market.
  • Adheres to Aimbridge Hospitality’s established regulations company standards sales standards and sales metrics related.
  • Comply with attainment of individual goals as well as team goals and budgeted metrics.
  • Train all members of the hotel staff on how to recognize and capitalize on all sales opportunities to increase hotel occupancy and revenue.
  • Develop a full working knowledge of the operations and policies of the hotel including Sales Food and Beverage Front Office and Reservations.
  • Maintain strong visibility in local community and industry organizations.
  • Attend and/or conduct daily/weekly/monthly meetings and any other functions required by management providing training on a rotational basis.
  • Maintains professional working relationship and promote open lines of communication relationships to achieve initiatives with respective marketing partner(s) and other internal departments (i.e. Second Wave Aimbridge Digital or Branded field marketing).
  • Travel on a weekly basis as required.
  • Act as directed on behalf of the General Manager in his/her absence; performing any other duties as requested by management.

Job Details

Senior level
Full-time
Bonus Plan

About this location

class:
Luxury
room Count:
51-100
location Type:
Urban

Values

Empowerment
Entrepreneurial
Growth
Innovation
Performance
Personal Growth
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Carneros Resort and Spa
Join our team at Carneros Resort and Spa.show more
Address4048 Sonoma Highway, Napa, CA, 94559 View map
Property typeHotel 
classLuxury 
room Count51-100 
location TypeUrban 

People (3)

WILLIAM LOUGHRAN A.K.A. “WILL”CHIEF OPERATING OFFICERA Colorado native, Will is from a dedicated family who believes in hard work, leadership and civic involvement. The oldest of three siblings, Will has been honing his leadership skills from a young age. His early experience at Culver Military Academy paved the way for his leadership style and disciplined dedication to his pursuits. At age 17, he was promoted to Captain of his unit, directly responsible for leading 50 cadets. The cadre had identified unique leadership skills in Will and his quick ascension from cadet to captain was the fastest in school history. Will believes leadership is a skill that should constantly be honed and refined – building at every opportunity. Will selected Evolution Hospitality because he believes companies with a strong, active culture are the most successful. One of his favorite examples is New Belgium Brewing Company because they have demonstrated successful growth with thoughtful stewardship of associates, the brand and a laser focus on sustainability. Will also thinks New Belgium produces some of the most creative marketing today – as well as a great product. Will’s favorite Guiding Principle is “Make it better than it was before.” A true optimist, Will always challenges conventional thinking and is passionate about improvement. It’s in his DNA. Giving up doesn’t come easy for Will. He has a different perspective on success and feels there is a big difference between achievement and potential. He cares deeply about reaching full potential – whether he’s talking about revenues or people – which also fits nicely with how we think at Evolution Hospitality.
JOHN MURPHY A.K.A. "MURPH"PRESIDENTMurph's a builder. Highly analytical, yet passionately creative, Murph enjoys proactively challenging age-old conventional thinking to improve processes and systems through innovative strategies. Murph also builds incredible human capital with a leadership style that is 50% inspiration and 50% accountability, and a belief that it's equally important to develop the person as a whole, not just as an employee. Balance is important in every aspect of Murph's life. He balances his obsession with enjoying great food and unique wine with his wife Heidi, with enthusiasm for working out. And results-driven and determined at work, he is equally involved in the lives of his three amazing kids and now triplet grandchildren. Murph's other passion is leading Evolution Hospitality's talented team, all vulnerable to each other's talents, without ego, without politics. Sarcastic and lighthearted, Murph is also the alpha dog when it comes to office teasing and pranks. "We only tease you if we love you" is Evolution's unwritten mantra, which further proves how much fun the team has doing what they do. Murph's favorite Guiding Principle is "Focus on what's important, not urgent" because he believes it's essential to only concentrate on what's truly meaningful at work and in every other area of our lives. Or as Murph would say it: "Sometimes you have to drop the fire hose long enough to find and kill the arsonist."
MARY CATHERINE SEXTON A.K.A. "MC"VP/HUMAN RESOURCESMary Catherine’s early life might be the storyline behind a great movie: growing up Catholic in Chicago as one of eight kids, four girls and four boys, and just a bit of competition between them. But the way MC sees it, although winning is important, winning with integrity is the only time it really counts. MC still misses the Chicago skyline, one of the most beautiful in the world, but she’s had enough of the city’s snow and ice. Like most snow birds she migrated many years ago to warmer destinations including Scottsdale and Las Vegas, and still owns a timeshare in Key West, Florida. Southern California fits the same bill. Mary Catherine is a voracious reader with over 1000 books on her Kindle, and plenty more paperbacks and hard cover books, on personal improvement and business topics as well as good novels. Other than reading she also enjoys baking, good wine (particularly Cakebread Cellars) and action movies like "Die Hard," "Lethal Weapon," "Fast and Furious" and the "RED" series. These activities complement Mary Catherine’s other passions which include spending time with family and close friends, learning and growing personally and professionally, and relaxing with good wine or coffee and a side of sunshine. She enjoys having fun while helping others, whether it’s a charitable endeavor or assisting associates reach their full potential. "Always do what you say you are going to do" is Mary Catherine’s favorite Guiding Principle. She knows that building relationships based on trust is one of the most important things you can do, with family, friends and business associates alike. If you always do as you say, people will trust your word and will come back to you time after time for help and guidance.

Culture (2)

Murray Lowe, General Manager - Evolution Hospitality
Darcy Lehmuth, Regional Director of HR - Evolution Hospitality
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Evolution Hospitality