Director of SalesHotel Indigo Houston NorthSpring, TX
A property of: Esperanto Developments
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Job Description

Mission Statement 

Esperanto Developments is a dynamic hospitality management company which brings success to all its stakeholders. 

We achieve this with a diverse and talented team by exceeding expectations of guests, associates and owners. 

We bridge the gap between risk and reward providing tools and confidence to take on bigger and bolder opportunities. 

We pride ourselves on building strong partnerships never losing sight that profitability begins with people and relationships. 

Vision Statement 

Esperanto Developments Vision is to be recognized as an innovative market leader changing the hospitality industry. We lead on a path to meaningful growth and make positive impact in the lives of all. 

Esperanto Development LLC. Is a leading hotel management company with a premier track record of maximizing profitability and improving asset values for hotel owners. From hotel operations and property management to electronic distribution and interactive marketing, Esperanto Development achieves superior operating results through its strong commitment to guests, associates and owners. Job Description: 

The Director of Sales is responsible for all sales efforts and supports revenue management initiatives. This position is the revenue driver through the delivery and execution of the strategic plan, leadership of the sales department, and developing and strengthening alliances and relationships within the marketplace. 

Responsibilities and Duties: 

 Functions as the strategic business leader of the hotel's sales and marketing department and is responsible for all property related reactive sales activity, proactive account sales and targeted segmentation, local and social catering sales and business travel sales, as well as positioning and promotional planning and activities. The position shares responsibility for achieving revenue goals, guest and associate satisfaction and the financial performance of the department. 

 Develops and implements the sales and marketing business plan and annual budget. Analyze competition, market trends and customer needs and comments, forecasts, etc. to continually assess the productivity against budget, plan, and market. 

 Direct the sales operation to meet / exceed revenue goals while ensuring a positive guest experience. Holds sales team accountable for achievement of revenue performance and activity goals. 

 Develop and continually enhance relationships with key corporate, business and travel accounts, community organizations and professional associations to maintain visibility and market share. Continually targets and prospects new business through individual creativity and innovation 

 Represents the Hotel positively and effectively in the marketplace. 

 Proactively position and market the property. Manages the marketing budget to enable development of hotel specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with brand support services and regional sales and marketing communications to ensure promotions pull through. 


Job Requirements

 Required Skills and Requisites: 

 Excellent communication skills. Ability to convey information and ideas through a variety of media; engaging the audience and helping them understand and retain the message. Skilled at establishing effective relationships with customers and internal partners; promoting openness, trust and confidence in one's intentions. Requires effective reading, writing and oral comprehension. 

 Driven sales and marketing acumen. Energetic, proactive, takes calculated risks, and perseveres to attain goals. Possess an extensive knowledge of sales, marketing, revenue management and budget analysis capabilities with a demonstrated ability to apply these principles and methods through strategy and tactics. 

 Thorough understanding of hotel revenue management. Knowledge of total hotel revenue management concepts, processes and strategies (including sales cycles and trends, account management, pricing, and inventory management). 

 Administration and management capabilities with fiduciary responsibilities. - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. 

 Leadership qualities. Skilled at building a cohesive team and facilitating goal accomplishment by aligning individual and team actions with strategies and plans to drive business results. Requires the ability to inspire confidence and gain respect of hotel team, industry partners, competitors, and owners. 

 Service orientation. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. 

 Applied business knowledge including bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major plus three or more years' experience in hotel sales and marketing. 

At Esperanto Developments, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health, benefits, extensive training and development programs, promotion within the organization, and a positive team-based culture where people make the difference. 

Esperanto Developments, is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements. Esperanto Development policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks. 

Job Details

Mid level
Bonus Plan

About this location

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Dental Benefits
Disability Insurance
Flexible Spending Account (FSA)
Health Insurance Benefits
Life Insurance
Paid Sick Days
Paid Time Off
Tuition Reimbursement
Vision Benefits
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Hotel Indigo Houston North
Opening 2nd quarter 2021show more
AddressBasilica Bay Drive, TX, 77386 View map
Property typeHotel 
room Count101-250 
location TypeUrban 

People (3)

Leticia ArreolaCorporate Human ResourcesLeticia Arreola, has 21 years of human resource management experience, the last 7 years have been in the hospitality arena. She has notable experience in strategic human resources performance management, federal and state law compliance, employee benefits, training and development, and management coaching. In her role with Esperanto Developments, Leticia leads, develops and elevates all Human Resources services, policies and programs. She proactively collaborates and partners with the Esperanto team to ensure they are delivering best in class support throughout the Human Resources discipline. Her prior experience is with global HR leading companies like FEDEX and Raytheon.Leticia holds a MBA, Masters of Arts in Organizational Management and is a member of Human Resources Management (SHRM) with a Professional Human Resources Certification. She is also a member of the Civil Service Commission for the City of El Paso. In her free time, you will find her shopping at Dillards!!
Vicki CastellanosVice President of OperationsVicki Castellanos; VP of Operations for Esperanto Developments is in charge of the company’s overall operational strategy. Leading with a portfolio of over 30 hotels that embodies all top brands including Hilton, IHG and Marriot Hotels. Vicki establishes strong owner relations and is responsible for developing and advancing the operational strategies that focus on increasing profitability while maintaining the company’s Core Values. Over the course of twenty-five years, Vicki’s contributions have continually proven a vital belief that satisfied and empowered employees, under the guidance of strong leadership, will consistently grow profit and ensure guest satisfaction scores that exceeding expectations.
Madhi NairPresident & CEO"Madhi has been pioneering sustainable growth for many companies in their infancy through assistance in making complex business decisions, increased work-ethic, and impeccable financial standards. Often regarded as the go-to person for complex operational takeovers and transitions driven by in-depth organizational comprehension and analysis. Madhi is on many boards, like Vice Chair for the brand Indigo, Owner Advisory board for IHG, YPO among others. In his free time he likes to get with friends for a round of golf. "

Culture (1)

Why Esperanto?
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Esperanto Developments