Director of Revenue Management - Embassy Suites San Juan Hotel-CasinoEmbassy Suites San Juan - Hotel & CasinoCarolina, PR
A property of: Hilton
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Job Description

A Director of Revenue Management manages the hotel sales and marketing plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace.

What will I be doing?

As Director of Revenue Management, you are responsible for analyzing and presenting financial data that will help the Sales and Senior executive teams to make well-informed decisions about potential new business and the market, in general.
  • Manage and lead the Team through day-to-day operations, as well as strategically guide the Revenue department to achieve Team and organizational goals
  • Ensure yield exemptions are investigated and analyzed and new business opportunities are identified
  • Gather and analyze statistics, yield information and all other relevant information to identify potential new business, markets, and trends, and to minimize risk
  • Prepare a three-month market segment outlook and maintain daily by monitoring actual results versus forecast for plan achievement
  • Complete and analyze month-end reports
  • Outline risks and opportunities relative to meeting rooms versus Guest room availability to present at weekly meetings
  • Record and analyze all refused, lost, cancelled, and waitlisted business for both Guest rooms and Conference and Banquet (Conference and Banquet) meeting space
  • Ensure effective information gathering and analysis is conducted in order to identify and maximize on all possible opportunities and minimize any risks
  • Ensure Team Members have current knowledge for all relevant processes, policies, and promotions, as necessary, to perform their duties
  • Manage staff performance in compliance with company policies and procedures
  • Recruit, manage, train, and develop the Revenue Team
What are we looking for?

A Director of Revenue Management serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
  • Positive attitude and good communication skills
  • Commitment to delivering a high level of customer service
  • Excellent grooming standards
  • Flexibility to respond to a range of different work situations
  • Ability to work under pressure and under own initiative
  • Previous experience in sales role with the ability to close a sale

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • Knowledge of local market
  • Knowledge of hospitality
  • Passion for sales and for achieving targets and objectives
  • Degree level qualification in a relevant field

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job Requirements

 

Job Details

Senior level
Full-time

About this location

class:
Midscale
room Count:
51-100
location Type:
Urban

Values

Hospitality
Integrity
Leadership
Now
Ownership
Teamwork

Perks

401(K)
401(K) Matching
Adoption Assistance
Casual Attire
Commuter Benefits
Company Discounts
Company Outings
Counseling
Dental Benefits
Disability Insurance
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Embassy Suites San Juan - Hotel & Casino
Embassy Suites San Juan - Hotel & Casinoshow more
Address8000 Tartak Street, Isla Verde, Carolina - Sa, PR, 00979 View map
Property typeHotel 
classMidscale 
room Count51-100 
location TypeUrban 

Culture (8)

HILTON RANKS AS #1 BEST COMPANY TO WORK FOR IN THE U.S. FOR SECOND YEAR IN A ROHilton has been recognized for its extraordinary workplace culture, earning the highest honor on the prestigious 2020 FORTUNE Best Companies to Work For® in the U.S. list for the second consecutive year. Hilton is the only hospitality company in history to achieve the No. 1 ranking, and the first and only hospitality company to do so two years in a row.
THRIVE SABBATICAL: LIVE A DREAM, GIVE A DREAMIf you could either live a dream, or give a dream, what would you do?
HILTON CELEBRATES ITS 100TH ANNIVERSARY
I AM HILTON: DENICEDenice Emanuel is a General Manager and working mom in Louisiana who shares her career journey and how she tries hard to inspire her team to be their best.
HILTON RANKED #1 WORKPLACE FOR PARENTS FOR SECOND CONSECUTIVE YEARFortune and Great Place to Work named Hilton the #1 Best Workplace for Parents in the U.S. for the second year in a row. Hilton’s family-friendly programs span the parenthood journey with benefits including a flexible working environment, financial well-being tools, and best-in-class parental leave, providing birth mothers with industry-leading time off. Read more here: https://newsroom.hilton.com/corporate/news/hilton-named-1-best-workplace-for-parents-for-second-year-in-a-row
HILTON TEAM MEMBER USES GO HILTON TRAVEL PERKS FOR MEMORABLE FAMILY VACATIONHilton Team Members enjoy plenty of perks, but the Go Hilton travel program is a fan favorite, thanks to major discounts at thousands of Hilton properties around the world. Learn how our Team Member Becky leveraged her perks to take the ultimate family road trip: 15 days, 7 states, 11 Hilton brands and countless memories. Read more about her adventure on our blog: https://thisishospitality.com/team-member-uses-go-hilton-for-trip-of-a-lifetime/
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