Director of Food & BeverageThe Bristol HotelBristol, VA
A property of: CHARLESTOWNE HOTELS, Inc.
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Job Description

The Bristol Hotel is looking for a dynamic Director of Food and Beverage to oversee the culinary and front-of-the-house operations.  Our F&B offerings include LUMAC, our Rooftop Bar & Lounge, and Vivian's Table our 3-meal a day restaurant, as well as our Banquets and Catering department.  

Bristol, TN/VA is an up-and-coming market and we are looking for a creative, talented, hands-on Director of Food & Beverage to lead a team of up to 50 employees.  

Compensation is based on experience. 


The Director of Food and Beverage is responsible for maintaining a profitable department with high-quality products and exceptional service levels. The Director of Food and Beverage is expected to generate ideas to promote business, foster a positive work environment with low turnover, maintain revenue and payroll budgets, and meet budgeted productivity while delivering the highest levels of service in a fine dining atmosphere.

To perform this job successfully, an individual must be able to perform each essential duty.


PRIMARY RESPONSIBILITIES

  • The Director of Food and Beverage will monitor industry trends, take appropriate action to maintain a competitive and profitable operation, including updating beverage lists and menu items as necessary;
  • Prepare the F&B budget and monitor department performance accordingly;
  • Work with the General Manager and keep informed of F&B issues as they arise;
  • Coordinate and monitor all phases of loss prevention in the F&B department, conduct monthly inventories, and research any cost variances to budget;
  • Comply with all local liquor laws, and health and sanitation regulations;
  • Interview candidates for front-of-house F&B positions and follow standards for hiring approvals;
  • Conduct daily shift meetings, monthly departmental meetings, and ensure on-going guest service training and compliance of SOP and personal appearance standards;
  • The Director of Food and Beverage will conduct and/or attend all required meetings, including pre-event and post-event meetings;
  • Provide employees with the training, tools, and environment they need to deliver an exceptional fine dining experience;
  • Develop and implement strategies and practices that support employee engagement;
  • Maintain product consistency by conducting inspections of seasonings, portions, and appearance of food;
  • Prepare and submit required reports in a timely manner.


GUEST SERVICE & SATISFACTION

  • The Director of Food and Beverage will create an unforgettable dining experience in the restaurant and the banquet facilities;
  • Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner;
  • Actively participate in all hotel required meetings and training;
  • Maintain high standards of The Hotel’s personal appearance and grooming requirements.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions;
  • The Director of Food and Beverage must be effective in handling problems, developing a positive departmental culture, including anticipating, preventing, identifying, and solving problems as necessary;
  • Perform other duties as requested by management

Job Requirements

 Director of Food and Beverage Qualifications

  • College degree and five years of related experience in a food and beverage capacity;
  • Strong verbal and written communication skills;
  • Significant attention to detail;
  • Complete understanding of NOI profitability and budget goals;
  • Knowledge of F&B preparation techniques, state health department rules and regulations, and state liquor laws and regulations;
  • Computer skills required – experience with Hotel information systems preferred;
  • Excellent guest services skills;
  • Demonstrated commitment to diversity and success in working with diverse constituencies to support an inclusive environment.
  • Strong and effective interpersonal skills including the ability to listen well and demonstrate sensitivity to and respect for individual needs.

Job Details

Senior level
Full-time
Salary ($75k - $100k)
Bonus Plan

About this location

class:
Upscale
room Count:
51-100
location Type:
Suburban

Values

Balance
Determination
Excellence
Innovation
Integrity
Respect
Teamwork
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The Bristol Hotel
The Bristol Hotel #4 HOTEL IN THE U.S. BY TRAVEL + LEISURE 2019
Our 65-room bou­tique hotel in Bristol, Virginia features a rooftop bar with
sweeping views of the Appalachian Mountains, street-front show more
show more
Address510 Birthplace Of Country Music Way, Bristol, VA, 24201 View map
Property typeHotel 
classUpscale 
room Count51-100 
location TypeSuburban 
Company Logo
This property is managed by
CHARLESTOWNE HOTELS, Inc.