Director of Catering &Conference ServiceThe Alexandrian, Autograph CollectionAlexandria, VA
A property of: Sage Hospitality Group
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Job Description

Why us?

Sage Hotel Management is currently seeking an Director of Catering Convention Services for two of our Autograph hotels, The Alexandrian and Morrison House located in Alexandria, Virginia.

At Sage Hotel Management, we passionately strive to be the best and create excellence in everything we do. We are known amongst our staff, our owners, our guests, and our communities as leaders in our field who are authentic, humble, innovative, and flexible operators driven to anticipate needs and exceed expectations.

Sage's vision is to be recognized by our customers as the best in our business through ensuring a culture that "makes the ordinary extraordinary!" The ideal candidate should champion this culture in every touchpoint of our business from our associates, guests, owners, and communities. The service and courtesy you extend and promote daily will ensure a healthy and productive culture of serving others with excellence. Join us today!

Job Overview

The Director of Catering and Conference Services directs all areas of catering sales and operations, including achieving goals and objectives, while analyzing potentials for business growth. Ensures all catering operations are in alignment with the direction of the Director of Sales, General Manager, Company, brand standards, and local, state and federal regulations. Ensures quality service, achieving financial goals and implementing short and long term strategies. Develops budget, marketing and business plans and capital expenditures.

Responsibilities

  • Leads catering teams and ensures performance, goals and objectives are achieved.
  • Reviews Banquet Event Orders and group resumes with clients and hotel departments to ensure client needs are communicated.
  • Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth.
  • Plans and implements an on-going Targeted Account Development "hit list" in order to create new revenue and acquire valuable hotel contacts, and contracts.
  • Continually targets and prospects for new business through telemarketing, individual creativity and innovation.
  • Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance.
  • Maintains well-documented, accurate, organized and up-to-date file management system in order to serve client and employer in the most expedient, organized and knowledgeable manner.
  • Develops strong customer relationships through frequent and professional communications.
  • Capable of planning menus, working within budget guidelines, forecasting and understanding food and beverage costs.
  • Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues.
  • Promptly, within the same day or by 10am the next business day, follows-up on all customer needs and inquiries in an efficient and expedient manner.
  • Focuses on revenue-producing activity and maximizes selling time by dedicating a minimum of 80% of work time on direct sales efforts.
  • Controls expenses while traveling on the property's behalf in order to minimize department and hotel costs.
  • Represents themselves, the hotel and Sage Hospitality Resources, Inc. with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude at all times.
  • Exhibit a positive and involved team attitude to all hotel departments and maintains open communications with all coworkers for the best overall performance of the hotel.
  • Displays a neat, clean, and business-like appearance at all times.

Job Requirements

Qualifications

Education/Formal Training

A four-year college degree or equivalent education/experience.

Experience

More than two (2) full years of employment in a related position with this company or other organization(s).

Knowledge/Skills
  • Requires a working knowledge of banquet/catering food and beverage service, policies or operations.
  • Requires knowledge of computer equipment.
  • Requires knowledge of general sales techniques, yield management, and customer service skills.
  • May be required to work varying schedules to reflect the business needs of the property
  • Ability to maintain excellent relationships with staff including maintain staff and guest confidentiality at all times

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Must be able to meet clients on and off premises, to tour property and attend functions, to climb stairs, and operate basic office equipment.
  • Requires the ability to hear, speak, read and write English fluently.
  • Excellent speech communication skills required for verbal interaction with guests and associates.
  • Excellent literacy necessary to read BEOs, process gratuities and payroll, etc

Environment

Office environment, weather exposure when making sales calls

Job Details

Senior level
Full-time

About this location

class:
Upscale
room Count:
101-250
location Type:
Small Metro / Town

Values

Community
Integrity
Leadership
Personal Growth

Perks

401(K)
401(K) Matching
Company Discounts
Dental Benefits
Family Medical Leave
Health Insurance Benefits
Hotel Discounts
Job Training
Paid Sick Days
Paid Time Off
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The Alexandrian, Autograph Collection
Sage Hospitality has recently added two beautiful Marriott Autograph
Collection hotels to our portfolio in Alexandria, VA: The Alexandrian and
the Morrison House. Historic design and modern comforts cshow more
show more
Address480 King Street, Alexandria, VA, 22314 View map
Property typeHotel 
classUpscale 
room Count101-250 
location TypeSmall Metro / Town 

People (6)

Thelma RockholdSenior Vice President, Sage Hotel Management“Always treat your employees exactly as you want them to treat your best customers.” – Stephen R. Covey
Daniel del OlmoPresident, Sage Hotel Management"It always seems impossible until it’s done." - Nelson Mandela
Matt SchwartzSenior Vice President and Chief Technology OfficerMatt Schwartz currently serves as Senior Vice President and Chief Technology Officer at Sage Hospitality. In this capacity, Matt has responsibility for all aspects of IT including applications, infrastructure, business intelligence, project management and security for the entire company. Matt spends most days thwarting cyber attacks, enhancing Sage’s CRM database, and moving as much as possible to the Cloud. Prior to joining Sage, Matt served as the VP of Digital Solutions at Intrawest where he deployed a cloud-based Central Reservation System (CRS) to all of Intrawest’s resort properties including Winter Park and Steamboat. Prior to Intrawest, Matt held various leadership positions in IT and Finance at PetSmart and Staples. Matt has a strong passion for technology, starting his career as a “coder” of HTML and SQL. Matt earned a B.S. with Honors from Cornell University and an M.B.A from MIT’s Sloan School of Management.
Jason AltbergerChief Investment OfficerJason Altberger is Sage Hospitality’s Chief Investment Officer and leads Sage’s continued growth in the real estate investment market, targeting urban lifestyle hotels and developments that align with the company’s vision within the United States. Jason joins Sage after 18 years at real estate private equity firm DLJ Real Estate Capital Partners where he spent the final eight years of his tenure as Managing Director. In this role, he was responsible for a range of assets and investment opportunities and served as an investment committee member for both the US and China funds. He held previous positions with real estate merchant bank Cheslock, Bakker & Associates and the New York office of accounting firm Price Waterhouse. Jason received his undergraduate degree from Georgetown University, magna cum laude, and an MBA from The Wharton School of Business with highest distinction. He is also a licensed CPA, he is an avid runner and serves on the board of a charter school in New Jersey.
Zack NeumeyerChairmanZachary T. Neumeyer is a businessman and civic leader. He is the Chairman of Sage Hospitality and is the Vice Chair of Mobile Accord. He is or has been an investor and board member of companies in the technology, communications, manufacturing, senior housing, banking and service industries. He also works on K-12 education reform in Colorado and nationally. Zack’s civic focus is ensuring that every child in America can fulfill their potential. He works through many organizations focused on making our education system work. These include Board Chair of America Succeeds, Board Member of Colorado Succeeds and Teach For America Colorado. He believes that developing superb leadership is essential to improving our cities, states and country. Zack is a graduate of Cornell University—along with many others at Sage, who also refuse to disclose their graduation year. Continuing in his passion for education, he has taught or lectured at Cornell University, University of Colorado, Harvard University and The University of Denver.
Walter IsenbergCo-Founder, President & Chief Executive Officer Sage Hospitality Group"The future belongs to those who believe in the beauty of their dreams." – Eleanor Roosevelt

Culture (3)

COMMUNITY CITIZENSHIPGiving back to our communities isn’t just a nice talking point. At Sage, it’s a way of life. Our associates are constantly encouraged to find better ways to take care of the places where we live, work and play. We want to make sure it’s never about us—it’s about doing all we can for the greater good.
LEADERSHIP DEVELOPMENTWe believe leaders should be disruptors because that’s how change occurs. Sage is always looking for ‘A’ players—the leaders of leaders. We empower our leaders with a perfect balance of robust growth opportunities, efficient task force management and chances for personal fulfillment. We never forget that the best leaders are people focused first.
PERSONAL & PROFESSIONAL GROWTHAchieving personal and professional growth is one of our values at Sage Hospitality. We believe it’s not just about the work you do, but it’s about who you are. We know your job isn’t your life. That’s why we support our associates in finding the perfect balance between what they do and who they are. By encouraging associates to take initiative and responsibility for their own advancement, we empower them to own their outcomes—both personally and professionally.
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Sage Hospitality Group