Director of Catering and EventsThe Watergate HotelWashington, D.C., DC
A property of: The Watergate Hotel
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Job Description

 

Strategic Intent

Lead a team of  Catering and Event associates in order to solicit and book Banquet and  Catering Event functions resulting in customer satisfaction and  profitability. Responsible for the sales and servicing of all banquet  events in the areas of, but not limited to; group meetings, conventions,  corporate catering, weddings, galas and other special occasions. 

Organizational Structure

REPORTS TO:   Senior VP of Sales and Business Development

General Duties and Responsibilities

  • Interview,  hire, train, recommend performance evaluations, resolve problems,  provide open communication and recommend discipline and/or termination  when appropriate. 
  • Tour and inspect banquet and meeting space on a daily basis, reporting necessary repairs.
  • Develop and conduct persuasive verbal sales presentations to prospective clients.
  • Schedule  and assign in detail, specific duties to all associates under  supervision for the efficient operation of the Catering and Events  Department, coverage of functions in accordance with productivity  standards.
  • Solicit new accounts and review previous banquet  files to generate business.  Oversee service of group functions once  they are in house.
  • Write banquet menus, memos, and send out  amenities for VIP Guests.  Review and revise Catering and Events  Department, weekly events sheets and banquet event orders.  Formulate  and make revisions to annual and monthly forecasts.
  • Negotiate, prepare and write contracts and enter information into the automated sales system.
  • Interact  with clients to determine needs and direct staff accordingly.  Respond  to telephone and walk-in inquiries of potential guests. 
  • Create special themes and menus.
  • Communicate both verbally and in writing to provide clear direction to staff.
  • Comply with attendance rules and be available to work on a regular basis.
  • Perform any other job related duties as assigned.

Job Requirements

  

Experience and Requirements

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Thorough knowledge of food and beverage products, proper preparation and presentation of foods and beverage items. Ability to prepare signage for catering functions. Ability to grasp, lift and/or carry, or otherwise move goods weighing a maximum of 20 lbs. on an occasional basis. Ability to create special themes and menus. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.

Job Details

Senior level
Full-time

About this location

class:
Upscale
room Count:
251-500
location Type:
Urban

Values

Accuracy
Action-Oriented
Collaboration
Consumer Focus
Enthusiasm
Performance
Teamwork
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Yesterday
The Watergate Hotel
Step inside a legendary revival at The Watergate Hotel, a luxurious
urban resort that sets itself apart from other Washington D.C. hotels.
Here, modern design blends with an iconic landmark to redshow more
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Address2650 Virginia Avenue Northwest, Washington, DC, 20037 View map
Property typeHotel 
classUpscale 
room Count251-500 
location TypeUrban 
Company Logo
This property is managed by
The Watergate Hotel