Director of CateringHutton HotelNashville, TN
A property of: Sage Hospitality Group
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Job Description

Why us?

Think about how much fun it would be to elevate your life and work at a sophisticated, independent hotel in the heart Music City just steps from Music Row.

Sage Hospitality Group is looking for an innovative Director of Catering for our amazing Hutton Hotel. We are never looking for someone just looking for a job, we are looking for the power players, the people who want to rise to the top. Sage allows for opportunities for growth and personal fulfillment, paying attention to the parts that keep us human and happy. We want to attract and retain associates that are engaged in our culture, passionate about hospitality and excited to enrich lives, one experience at a time. Sage Hospitality Group was founded on a spirt of bold individuality. By going our own way, we have created some of the world's best hotels, restaurants, and experiences. But the truth is, none of it would have happened without people like you. People who follow their own path, who are hungry to learn and who love their community. People who do not sit around and wait, they just do. You belong here.

Are you ready for the next step in your career? If you are currently a Director of Catering or someone who is ready to make that leap into this role, apply today! Sage Hospitality Group is looking for top talent and we look forward to hearing from you!

Job Overview

Oversees the daily operations of the catering and group planning area to achieve customer satisfaction, quality service and compliance with local and corporate standard operating procedures. Captures and plans catering functions, small meetings with ten or less guestrooms and insures proper execution. Meets revenue expectations.

Responsibilities

  • Supervise catering/coordinator/event planning managers and related associates; interview, hire, schedule, train, develop, empower, coach and counsel, resolve problems, provide open communications, recommend and conduct performance and salary reviews, recommend discipline and termination, as appropriate.
  • Meet with the customers to review the Banquet Event Orders and, where appropriate, group resumes, to review any changes, issues and/or problems to ensure delivery of a quality product.
  • Calculate and review the banquet checks ensuring accuracy and present the check to the customer for signature to ensure payment.
  • Calculate and prepare the daily gratuities and payroll ensuring accurate, prompt reporting to the Controller's department.
  • Key Account Management: Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth.
  • Plans and implements an on-going Targeted Account Development "hit list" in order to create new revenue and acquire valuable hotel contacts, and contracts.
  • Continually targets and prospects for new business through telemarketing, individual creativity and innovation.
  • Yield Management: Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance.
  • Account Service and Management: Maintains well-documented, accurate, organized and up-to-date file management system in order to serve client and employer in the most expedient, organized and knowledgeable manner.
  • Develops strong customer relationships through frequent communication and the use of professional, courteous and ethical interpersonal interaction.
  • Capable of planning menus, working within budget guidelines, forecasting and understanding food and beverage costs.
  • Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues.
  • Promptly, within the same day or by 10am the next business day, follows-up on all customer needs and inquiries in an efficient and expedient manner.
  • Time Management: Focuses on revenue-producing activity and maximizes selling time by dedicating a minimum of 80% of work time on direct sales efforts.
  • Professionalism: Controls expenses while traveling on the property's behalf in order to minimize department and hotel costs.
  • Represents themselves, the hotel and Sage Hospitality Resources, Inc. with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude at all times.
  • Exhibit a positive and involved team attitude to all hotel departments and maintains open communications with all co­workers for the best overall performance of the hotel.
  • Exhibits strong listening skills. Displays a neat, clean, and business-like appearance at all times.

Job Requirements

Qualifications

Education/Formal Training

More than two years of post -high school education

Experience

More than two (2) full years of employment in a related position with this company or other organization(s).

Knowledge/Skills
  • Requires a working knowledge of banquet/catering food and beverage service, policies or operations.
  • Requires knowledge of computer equipment.
  • Requires knowledge of general sales techniques, yield management, and customer service skills.
  • Requires the ability to hear, speak, read and write English fluently.
  • Requires 12th grade level mathematics, spelling and reading skills.
  • Must have dexterity/mobility to meet clients on and off premises, to tour property and attend functions, to climb stairs, and operate basic office equipment.
  • Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Excellent hearing necessary for verbal interaction with guests and associates.
  • Excellent vision necessary to view set-ups.
  • Excellent speech communication skills required for verbal interaction with guests and associates.
  • Excellent literacy necessary to read BEOs, process gratuities and payroll, etc

Environment

Office environment, weather exposure when making sales calls

Job Details

Senior level
Full-time

About this location

class:
Luxury
room Count:
101-250
location Type:
Urban

Values

Community
Integrity
Leadership
Personal Growth

Perks

401(K)
401(K) Matching
Company Discounts
Dental Benefits
Family Medical Leave
Health Insurance Benefits
Hotel Discounts
Job Training
Paid Sick Days
Paid Time Off
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Hutton Hotel
Founded in 1984, Sage Hospitality set out to be the best hotel owner and
operator in the business. Through valued partnerships with
internationally recognized hotel brands, Sage grew a portfolshow more
show more
Address1808 West End Avenue, Nashville, TN, 37203 View map
Property typeHotel 
classLuxury 
room Count101-250 
location TypeUrban 

People (6)

Thelma RockholdSenior Vice President, Sage Hotel Management“Always treat your employees exactly as you want them to treat your best customers.” – Stephen R. Covey
Daniel del OlmoPresident, Sage Hotel Management"It always seems impossible until it’s done." - Nelson Mandela
Matt SchwartzSenior Vice President and Chief Technology OfficerMatt Schwartz currently serves as Senior Vice President and Chief Technology Officer at Sage Hospitality. In this capacity, Matt has responsibility for all aspects of IT including applications, infrastructure, business intelligence, project management and security for the entire company. Matt spends most days thwarting cyber attacks, enhancing Sage’s CRM database, and moving as much as possible to the Cloud. Prior to joining Sage, Matt served as the VP of Digital Solutions at Intrawest where he deployed a cloud-based Central Reservation System (CRS) to all of Intrawest’s resort properties including Winter Park and Steamboat. Prior to Intrawest, Matt held various leadership positions in IT and Finance at PetSmart and Staples. Matt has a strong passion for technology, starting his career as a “coder” of HTML and SQL. Matt earned a B.S. with Honors from Cornell University and an M.B.A from MIT’s Sloan School of Management.
Jason AltbergerChief Investment OfficerJason Altberger is Sage Hospitality’s Chief Investment Officer and leads Sage’s continued growth in the real estate investment market, targeting urban lifestyle hotels and developments that align with the company’s vision within the United States. Jason joins Sage after 18 years at real estate private equity firm DLJ Real Estate Capital Partners where he spent the final eight years of his tenure as Managing Director. In this role, he was responsible for a range of assets and investment opportunities and served as an investment committee member for both the US and China funds. He held previous positions with real estate merchant bank Cheslock, Bakker & Associates and the New York office of accounting firm Price Waterhouse. Jason received his undergraduate degree from Georgetown University, magna cum laude, and an MBA from The Wharton School of Business with highest distinction. He is also a licensed CPA, he is an avid runner and serves on the board of a charter school in New Jersey.
Zack NeumeyerChairmanZachary T. Neumeyer is a businessman and civic leader. He is the Chairman of Sage Hospitality and is the Vice Chair of Mobile Accord. He is or has been an investor and board member of companies in the technology, communications, manufacturing, senior housing, banking and service industries. He also works on K-12 education reform in Colorado and nationally. Zack’s civic focus is ensuring that every child in America can fulfill their potential. He works through many organizations focused on making our education system work. These include Board Chair of America Succeeds, Board Member of Colorado Succeeds and Teach For America Colorado. He believes that developing superb leadership is essential to improving our cities, states and country. Zack is a graduate of Cornell University—along with many others at Sage, who also refuse to disclose their graduation year. Continuing in his passion for education, he has taught or lectured at Cornell University, University of Colorado, Harvard University and The University of Denver.
Walter IsenbergCo-Founder, President & Chief Executive Officer Sage Hospitality Group"The future belongs to those who believe in the beauty of their dreams." – Eleanor Roosevelt

Culture (3)

COMMUNITY CITIZENSHIPGiving back to our communities isn’t just a nice talking point. At Sage, it’s a way of life. Our associates are constantly encouraged to find better ways to take care of the places where we live, work and play. We want to make sure it’s never about us—it’s about doing all we can for the greater good.
LEADERSHIP DEVELOPMENTWe believe leaders should be disruptors because that’s how change occurs. Sage is always looking for ‘A’ players—the leaders of leaders. We empower our leaders with a perfect balance of robust growth opportunities, efficient task force management and chances for personal fulfillment. We never forget that the best leaders are people focused first.
PERSONAL & PROFESSIONAL GROWTHAchieving personal and professional growth is one of our values at Sage Hospitality. We believe it’s not just about the work you do, but it’s about who you are. We know your job isn’t your life. That’s why we support our associates in finding the perfect balance between what they do and who they are. By encouraging associates to take initiative and responsibility for their own advancement, we empower them to own their outcomes—both personally and professionally.
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